Take 5 Oil Change’s earns a 1.1-star rating from 58 reviews, showing that the majority of vehicle owners are dissatisfied with their service.
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Disappointed with take 5 oil change: loose oil filter caused oil leak
Recently, I went to Take 5 Oil Change in Sumter, South Carolina to get my oil changed, but my experience didn't quite meet my expectations. Despite getting my oil changed, my car began leaving oil spots on my driveway just two days later. Alarmed, I checked underneath the car and found that the oil filter was loose and could be turned by hand. To make matters worse, it was dripping with oil.
Honestly, I was pretty disappointed with this experience. After taking the time to go and get my oil changed, I never imagined that I would have to deal with a loose oil filter, let alone one that was causing my car to leak oil. It definitely put a damper on my day and made me question whether or not I would return to Take 5 Oil Change in the future.
Overall, I think that Take 5 Oil Change needs to step up their game when it comes to ensuring that their customers' cars are taken care of properly. While I might be willing to give them another try in the future, they'll need to demonstrate that they can do a better job before I'll feel confident returning.
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About Take 5 Oil Change
Take 5 Oil Change is known for its innovative approach to oil change services. Unlike traditional oil change providers, they do not require appointments, which makes it easy for customers to walk in and receive a quick oil change. Additionally, they offer a 5-minute promise, where they guarantee to complete a full oil change service in under 5 minutes or less. This promise has garnered them a reputation for being one of the fastest oil change providers in the market.
The company has also adopted environmentally friendly practices in its operations. All locations are equipped with a closed-loop oil recycling system, which allows them to recycle waste oil and reuse it for future oil changes. This helps reduce the amount of waste oil that is released into the environment, making them a responsible corporate citizen.
Take 5 Oil Change uses high-quality oil and filters in their oil change services, ensuring that customer's vehicles run smoothly and efficiently. They offer a range of oil change services to fit the needs of all types of vehicles, from standard conventional oil changes to full synthetic oil changes. Additionally, they offer other maintenance services, such as air filter replacement, wiper blade replacement, and tire rotation.
Overall, Take 5 Oil Change is a trusted and reliable provider of oil change services that is committed to offering fast, convenient, and environmentally friendly services to customers. With their innovative approach to oil changes and focus on customer satisfaction, they have established a solid reputation in the industry and continue to provide exceptional service to their customers.
Overview of Take 5 Oil Change complaint handling
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Take 5 Oil Change Contacts
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Take 5 Oil Change phone numbers+1 (844) 541-1767+1 (844) 541-1767Click up if you have successfully reached Take 5 Oil Change by calling +1 (844) 541-1767 phone number 5 5 users reported that they have successfully reached Take 5 Oil Change by calling +1 (844) 541-1767 phone number Click down if you have unsuccessfully reached Take 5 Oil Change by calling +1 (844) 541-1767 phone number 21 21 users reported that they have UNsuccessfully reached Take 5 Oil Change by calling +1 (844) 541-1767 phone number
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Take 5 Oil Change emailsheather@take5oilchange.com94%Confidence score: 94%Marketingcustomerservice@take5oilchange.com90%Confidence score: 90%Supportinfo@take5oilchange.com79%Confidence score: 79%Support
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Take 5 Oil Change social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 16, 2025 - View all Take 5 Oil Change contacts
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inform you that I have witnessed two employees in gray shirts go into a car that was parked, leaving everyone else in the store to run the shop. When they came out, I was still in line, and I saw smoke coming out of the vehicle. My window was down and it smelt like marijuana. Those two employees looked a little slow afterwards, and a little lost.
On July 25, 2024 at approximately 8:30am my 2018 Kia optima had service at Take 5 in Live Oak, Fl. On July 26, 2024 at approximately 5:45 am the car started smoking and made a loud noise. I had the car towed to Will’s Auto LLC in Jasper Fl where it was diagnosed to be without oil and a blowed engine.
I visited early morning after working 3rd shift young Latino male very flashy changing oil In Cartier sunglasses assumed hung over from the looks forgot to put the cap back on my engine I commented a wk to in from work cap sitting were he left it Car has been sitting at the dealership for wks TAKE 5 won’t even contact me
Went to Laredo Texas from another city and drove 45 min and I had no oil and my oil pressure dropped to 2 psi my engine made some crazy noise and now I had to tow it 15 min to my house that cost me. And I can’t get anyone to call me back other than the shop manager CALL ME BACK [protected]
i have spoken to customer service,made several call and visits to the local store, but have yet to have anyone reach out to me,my complaint number is 353040 date of service was october 7, 2023 at the Albermarle Rd location in Charlotte, after oil change car begin making loud ticking sound
We took our Subaru forester for oil change. Drove out of garage to find car was acting very strange- we find out they drained our transmission fluid! And potentially put oil in in! Currently- they towed our car to a place they have a contract with. It is not a certified Subaru dealership.
There’s a sticker right in the bottom of my oil pan with an arrow pointing to the drain plugs is 18 foot pounds of torque. They strip my oil pan out and they knew it and let me drive away.
There is metal shavings all around the shroud, fresh metal shavings Bunch of incompetent boobs at your Green Bay Main Street. Take five oil change.
Sat in at for over an hour and ten minutes. On Saturday august 5 got here at 8:58. Still waiting in line at 10:10. Super slow service. Went here because of advertised fast service. Complete lies!
The manager there israel is sewing drugs out of his car and out of the shop