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Taco Cabana

Taco Cabana review: Terrible unfriendly personal

I
Author of the review
7:08 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I stopped by the location in San Antonio, TX in Stone Oak Pkwy on 5/17/2023 to have dinner.

I came in, order my food, and paid with my "Reward Points". As soon as the rewards were accepted by the system a "Short Fat Woman" with broken English and full of Tattoos came to the front and said: "That's why we don't like that, eat your food and get out of here". I told her I was going to report the incident to Corporate and NEVER coming back. Her immediate response was: "I really don't care".

I ordered a Cabana bowl that was cold, no beans and only rice, that I had to put it in the trash can.

Desired outcome: Educate your people before they get hired, teach them about "Anger Management", or if they're not a people persons, don't let them interact with the clients.

Update by iug
May 19, 2023 7:11 pm UTC

I had a similar experience with the same woman a couple of weeks ago.

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    May 18, 2026