Chat bots time out, cannot get in contact with customer service. When I have i was on hold for 4+ hours. I have (3) accounts that have switched to Synchrony. Every account has had an issue...
Synchrony is all about revenue on fees, from changing accounts #'s to sporadically adding paper fees when you have AutoPay set up a few months down the road, especially when they are 0% promotions. Which makes the payment late since they changed the amount. Customer service says, statement was correct, so you owe. In time they will be found to be in contempt and will need to pay back all fees...
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