The complaint has been investigated and
resolved to the customer's satisfactionResolved Swatch Group — poor customer service
resolved to the customer's satisfaction
Swatch Group - www.swatchgroup.com
I bought a Tissot watch and the crown fell out. Since the watch was still under warranty it was fixed free of charge. I'm complaining because they took 6 months to repair my watch. I was learned that this is not untypical for the Swatch Group. Had I known this, I never would have purchased the watch. Tissot is owned by the Swatch Group. I have included a list of brands owned by that group. This email is not meant to speak to the quality of the watch, but the quality of the company taking your money.
CK Calvin Klien