Cartier Customer Care Service
Rue André-De-Garrini 3
Switzerland - 1217
Customer Support Phone Numbers
645 Fifth Avenue, 8th Floor, New York, NY 10022
15 Hill Street, London W1J 5QT, United Kingdom
PO Box 4780, Sydney NSW 2001
13 Rue de la Paix - 75002 Paris, France
Landsberger Str. 302-306, 80687 München, Germany
PO Box 2967, NL-1000 CZ Amsterdam
Room 801-808, Building 3, Kerry Center, 1288 Yan'an Middle Road, Jing'an District, Shanghai, 200041
6/F Jardine House, 1 Connaught Place, Central, Hong Kong
Hanzomon First Building 1-4 Kojimachi Chiyoda-ku, Tokyo 102-0083 Tokyo
501 Orchard Road, #12-01 Wheelock Place, Singapore 238880
PO Box 782 192, Sandton 2146, Gauteng, South Africa
UAE, Middle East & India
Emirates Towers Offices, Level 36, PO Box 33269 Dubai
Latin America & Caribbean
550 Biltmore Way - PH1, Coral Gables, FL 33134
Cartier Complaints & Reviews
I would like to lodge a complaint against Faye Fan, customer relations officer of Cartier Relations Center...
Nov 18, 2019
I was sold a bracelet on the 14th of september 2019 that had a deep scratch on it.
I noticed it after the sale and went...
· Oct 20, 2019
I placed order on September 17 and got bank approval message at the same time. My Cartier online account showed the...
Oct 04, 2019
I send my watch three times for repairs at Service center in Fort Worth, TX, last time in December 10th...
Sep 25, 2019
Dear Cartier Customer Service Heads,
I am a buyer of a Trinity Ring 3 golds in March 23rd 2019 and happen to which i am...
Aug 28, 2019
We bought a brand new Cartier watch on early July 2019 from their Harrods shop, however, after we come back to Hong Kong...
Aug 27, 2019
I am very unsatisfied with the service I'm receiving from your brand. My fiancée and I bought your love ring at Hong Kong...
Aug 11, 2019
Drop my Chonoscaph for repairs Demetrios the clerk insist that if I don't buy a new band for my piece Cartier will...
Jul 11, 2019
I purchased my watch on 11/21/15 (pictures of appraisal and box tag included) from the Cincinnati Cartier dealer...
Jul 04, 2019
I brought a pair of glasses for 1700$ but didn't like them so I returned them. I just closed out a bank account and made...
Jun 28, 2019
I bought a Cartier ring well what I thought was a Cartier ring my receipt says it's 18 carat 750 which it is not I've...
Jun 12, 2019
Disappointing customer experience received from a high end boutique store. Staff are not trained adequately. Ordered...
Apr 11, 2019
Below is my complaint in Cartier Dubai Center and the emails sent from my side to them:
I would like to...
Mar 01, 2019
I came to Cartier Boston to acquire the gift for my fiance with the belief that we will receive great...
Oct 11, 2018
I am writing to express my dissatisfaction with the process of attempt of procurement of Cartier tank solo...
Sep 14, 2018
purchased a Cartier watch model (wat ronde croisiere 42 two-trone st bct) fm Cartier retail store in Beirut Souk...
Feb 06, 2018
Dear Sir / Madam
I am sending you this email because I am really very upset about CARTIER's service. I try to contact...
Dec 12, 2017
I sent an email as requested to Cartier on the 6th October and have not received a reply. Is this the kind of response...
Oct 19, 2017
I have bought a Cartier watch almost 2.5 years ago from Sydney Cartier boutique.
The model is Balon de blue.
Jun 18, 2017
I ordered jewelry from the website Amonjewelry.com. I never received them. The seller turned out to be total scam. They...
Sep 25, 2015
I submitted an order with engraving on this last Wednesday March 17 2014 for 2 day express delivery by Simone! At no...
Mar 22, 2014
Cartier Watches Replica, Cartier Jewlery Replica : - Cartier Tank Americaine Cartier Tank Francaise Cartier Ballon Bleu...
I have bought a Cartier Ballon Bleu in Cozumel, Mexico. In the first few months the strap just fell off my arm. I took...
My (now) wife and I bought a set of wedding rings at Cartier costing several thousand dollars. we told them when our...
16th Jan 2011, I took off my wedding ring to wash my face before rushing off to the airport (LAX) and upon reaching the...
I ordered an engagement ring from the Cartier collection, I was told it would take 3 months for delivery. Three day...
Please help. I have been a Cartier costumer since 1985 and own several watches, jewelery a glasses. I recently sent in a...