SUBMIT A COMPLAINT

Cartier Customer Care Service

Cartier SA

Rue André-De-Garrini 3
Meyrin
New York
Switzerland - 1217

Customer Support Phone Numbers

800 0007 7775(International) 1 0
1800 130 000(Australia) 1 0
1800 1651 0809(Philippines) 1 0
1800 011 333(Thailand) 1 0
1800 227 8437(Mexico) 1 0
+41 445 809 090(Switzerland) 1 0
+1 800 227 8437(United States) 1 0
+1 855 888 8798(Canada) 1 0
+44 203 147 4850(United Kingdom & Ireland) 1 1
+64 800 880 197(New Zealand) 1 0
+32 24 002 600(Belgium) 1 0
+359 29 893 313(Bulgaria) 1 0
+420 800 144 269(Czech Republic) 1 0
+33 142 184 383(France) 1 0
+49 895 598 4221(Germany) 1 1
+39 23 026 548(Italy) 1 0
+31 207 192 455(Netherlands) 1 0
+48 800 121 5549(Poland) 1 0
+351 213 302 420(Portugal) 1 0
+7 495 937 9025(Russia) 1 0
+34 900 505 403(Spain) 1 0
+90 212 296 1317(Turkey) 1 0
+86 400 885 6618(China) 1 0
+852 81 055 008(Hong Kong) 1 0
+81 120 301 757(Japan) 1 0
+60 323 035 088(Malaysia) 2 0
+65 67 320 181(Singapore) 3 0
+27 116 662 800(South Africa) 1 0
+82 15 667 277(South Korea) 1 0
+886 800 373 888(Taiwan) 1 0
+971 44 253 001(UAE, Middle East & India) 1 1
+84 12 065 286(Vietnam) 1 0
+55 113 759 3240(Brazil) 1 0
United States
645 Fifth Avenue, 8th Floor, New York, NY 10022

United Kingdom
15 Hill Street, London W1J 5QT, United Kingdom

Australia
PO Box 4780, Sydney NSW 2001

France
13 Rue de la Paix - 75002 Paris, France

Germany
Landsberger Str. 302-306, 80687 München, Germany
 
Netherlands
PO Box 2967, NL-1000 CZ Amsterdam

China
Room 801-808, Building 3, Kerry Center, 1288 Yan'an Middle Road, Jing'an District, Shanghai, 200041

Hong Kong
6/F Jardine House, 1 Connaught Place, Central, Hong Kong

Japan
Hanzomon First Building 1-4 Kojimachi Chiyoda-ku, Tokyo 102-0083 Tokyo

Singapore
501 Orchard Road, #12-01 Wheelock Place, Singapore 238880 

South Africa
PO Box 782 192, Sandton 2146, Gauteng, South Africa

UAE, Middle East & India
Emirates Towers Offices, Level 36, PO Box 33269 Dubai

Latin America & Caribbean
550 Biltmore Way - PH1, Coral Gables, FL 33134
Plus

Cartier Complaints & Reviews

Cartier — complaint on faye fan, customer relations officer

I would like to lodge a complaint against Faye Fan, customer relations officer of Cartier Relations Center...

Jewelry & Watches  · Nov 18, 2019

Cartier — juste un clou bracelet

CartierI was sold a bracelet on the 14th of september 2019 that had a deep scratch on it. I noticed it after the sale and went...

1 comments Jewelry & Watches  · Oct 20, 2019

Cartier — order not received

I placed order on September 17 and got bank approval message at the same time. My Cartier online account showed the...

Jewelry & Watches  · Oct 04, 2019

Cartier — watch cartier roadster lm steel automatic mvt

Dear Sirs, I send my watch three times for repairs at Service center in Fort Worth, TX, last time in December 10th...

Jewelry & Watches  · Sep 25, 2019

Cartier — extremely disappointed with my buy of trinity ring 3 gold

CartierDear Cartier Customer Service Heads, I am a buyer of a Trinity Ring 3 golds in March 23rd 2019 and happen to which i am...

Jewelry & Watches  · Aug 28, 2019

Cartier — defected expensive watch product and still unwilling to exchange for a new one

We bought a brand new Cartier watch on early July 2019 from their Harrods shop, however, after we come back to Hong Kong...

Jewelry & Watches  · Aug 27, 2019

Cartier — love ring

I am very unsatisfied with the service I'm receiving from your brand. My fiancée and I bought your love ring at Hong Kong...

Jewelry & Watches  · Aug 11, 2019

Cartier Puerto Rico — chronoscaph service

Drop my Chonoscaph for repairs Demetrios the clerk insist that if I don't buy a new band for my piece Cartier will...

Window & Door Installation  · Jul 11, 2019

Cartier — ladies 18k and stainless steel cartier watch tank francaise movement failure

CartierHello, I purchased my watch on 11/21/15 (pictures of appraisal and box tag included) from the Cincinnati Cartier dealer...

Jewelry & Watches  · Jul 04, 2019

Cartier — customer service

I brought a pair of glasses for 1700$ but didn't like them so I returned them. I just closed out a bank account and made...

Jewelry & Watches  · Jun 28, 2019

Conte Cartier Ring — cartier ring 18 carat 750

Conte Cartier RingI bought a Cartier ring well what I thought was a Cartier ring my receipt says it's 18 carat 750 which it is not I've...

Jewelry & Watches  · Jun 12, 2019

Cartier — jewellery

Disappointing customer experience received from a high end boutique store. Staff are not trained adequately. Ordered...

Jewelry & Watches  · Apr 11, 2019

Cartier — Sunglasses

CartierBelow is my complaint in Cartier Dubai Center and the emails sent from my side to them: Dear All, I would like to...

Jewelry & Watches  · Mar 01, 2019

Cartier — absolutely disappointed

Good morning, I came to Cartier Boston to acquire the gift for my fiance with the belief that we will receive great...

Cartier — product delivery

Dear Sir/Madam, I am writing to express my dissatisfaction with the process of attempt of procurement of Cartier tank solo...

Jewelry & Watches  · Sep 14, 2018

Cartier — cartier watch repairing

Sir purchased a Cartier watch model (wat ronde croisiere 42 two-trone st bct) fm Cartier retail store in Beirut Souk...

Lawyers and Attorneys  · Feb 06, 2018

Cartier — rude ambassador

CartierDear Sir / Madam I am sending you this email because I am really very upset about CARTIER's service. I try to contact...

Cosmetics  · Dec 12, 2017

Cartier — cartier watch

I sent an email as requested to Cartier on the 6th October and have not received a reply. Is this the kind of response...

Jewelry & Watches  · Oct 19, 2017

Cartier — watch

I have bought a Cartier watch almost 2.5 years ago from Sydney Cartier boutique. The model is Balon de blue. This watch...

Sydney Jewelry & Watches  · Jun 18, 2017

Cheap Cartier Jewelry — Cartier love bracelets

Cheap Cartier JewelryI ordered jewelry from the website Amonjewelry.com. I never received them. The seller turned out to be total scam. They...

Business & Finances  · Sep 25, 2015

Cartier — 2day express delivery

CartierI submitted an order with engraving on this last Wednesday March 17 2014 for 2 day express delivery by Simone! At no...

New York Online Shopping  · Mar 22, 2014

Cartier Calibre de Cartier — Cartier Watches Replica,Cartier Jewlery Replica, The High Quality Replica Cartier Sale

Cartier Watches Replica, Cartier Jewlery Replica : - Cartier Tank Americaine Cartier Tank Francaise Cartier Ballon Bleu...

Cartier — Strap broke 4 times and no service at all from Cartier!

I have bought a Cartier Ballon Bleu in Cozumel, Mexico. In the first few months the strap just fell off my arm. I took...

cartier jewelers — Poor Service

My (now) wife and I bought a set of wedding rings at Cartier costing several thousand dollars. we told them when our...

Cartier Wedding Band — Stolen Ring

16th Jan 2011, I took off my wedding ring to wash my face before rushing off to the airport (LAX) and upon reaching the...

Cartier — Taking your money and never delivering

I ordered an engagement ring from the Cartier collection, I was told it would take 3 months for delivery. Three day...

Cartier Jewelres — Unauthorized billing

Please help. I have been a Cartier costumer since 1985 and own several watches, jewelery a glasses. I recently sent in a...