SUBMIT A COMPLAINT Customer Care Service

No.32, Rutland Gate, 2nd Street, Khader Nawaz Khan Road, Nungambakkam
India - 600006

Customer Support Phone Numbers

Mon9:00 AM - 12:00 AM
Tue9:00 AM - 12:00 AM
Wed9:00 AM - 12:00 AM
Thu9:00 AM - 12:00 AM
Fri9:00 AM - 12:00 AM
Sat9:00 AM - 12:00 AM
Sun9:00 AM - 9:00 PM Complaints & Reviews

[Resolved] — customer service

I bought a bracelet one week ago, they said they would ship it within 2 days. But along with that, they provide no tracking information, nothing at all. I contacted them and wa...

[Resolved] — don't waste your money

Why do I think they are scammers? Well, because their products have nothing to do with what's presented on the site. Probably, they steal pictures. I ordered two rings and got...

[Resolved] — never buy anything, they don't ship jewelry

Unsatisfied with their support. My order consisted only of one ring. Here are the details: Order # : [protected] Brand - Collection: Caratlane Stock... — customs duty

Hi iam currently living in the United Kingdom. This year in the month of January I ordered a small gem product via Caratlane website. Before ordering I spoke to their agent via... — Bad site!!

I bought a pendant from online store and they promised I'll get it before Valentines day but it didn't arrived! When I contacted them they said that they need... — I got the ring and earrings with defects

I bought ring and earrings from the company This company offered discounts for their productions, so the ring had 20% discount and the earrings was with 30%... — They sold me fake earnings

I found so beautiful earnings on the website The emerald earnings looked so cool that I bought them. But when they delivered the order, I opened the box and... — Beware

I found out beautiful present for my daughter on the website. I placed the order and indicated the shipment address. I received the confirmation letter, and the...