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Amigo Energy Complaints & Reviews

Amigo Energy / my billing

Ti
Tiffany King on Nov 5, 2018

My name is Tiffany King I live in Texas I've had this company for almost an entire year now just got off the phone with a customer service representative I have never had any problems till now sometimes their bill does get kind of high that's fine it happens a lot of companies but when I...

Amigo Energy / my bill amount

Gl
Gladis Rodriguez on Sep 12, 2018

Worst service ever when I tried to call it's hard to get in touch with customer service and then they told me that I was going to get charge only $300 for this bill that supposedly their boss had accepted the discount for my bill. When I called to pay through the phone I was told I owed...

Amigo Energy / service

Sm
smullett on Oct 16, 2013

I have paid my account on time and find out yesterday that I got an early termination notice that my power is to be turned off. I never requested for my power to be turned off. I have been with this company only 2 months. My 1st payment was sent and gone through my bank as paid on time...

Amigo Energy / Charges/ bill

E1
E10

Amigo energy's meter to my apartment broke, it was unfunctional so for months they could not charge me the actual kW usage to my apartment. After they replaced it, I received a $1000+ bill saying that that was the amount owed. I had been paying the bill they had been sending me, it...

Amigo Energy / STAY AWAY, customer service is TERRIBLE

I signed up with Amigo energy for connection of service for a new move-in approximately a week prior to my move date. I received LESS THAN 24 hrs. notice that they could not connect service on my requested date, but would connect the day after. I did not check my email that day, as I wa...

Amigo Energy / STILL &Slamming& NPC Customers since 2008

Well, they're at it again...Amigo Energy has sent out "Legal Demand" letters under the letterhead "Fulcrum Energy." The gist of the letter was to try once more to collect monies they illegally earned when National Power Company (NPC) went under in June 2008. Ring a bell? I called them...

Amigo Energy / OverBilling/Horrible Customer Service

Ma

Amigo Energy-WRONG NAME! Nothing "Amigo" about the whole company. They over bill, tell you off, put you on hold for long periods of time, hang up on you, and lie about what they are going to do to resolve all your issues. Save yourself the trouble and look else where for buisness. You dont need these people in your life, its too short.

Amigo Energy / Poor customer service

Ap

Hi, I had requested Amigo to transfer services to our new home address 14 days ago by using their myamigo site (Customer Self Service Portal). I had received a confirmation of my request by email. 14 days later, when we moved to our new home address, our electricity was disconnected. When...

Amigo Energy / Ripoff Energy Company

Ho

Amigo Energy is a scam, I am convinced that this company is ran by criminals. I signed up to have them as my electric provider. They took a security deposit provided service for 3 weeks and disconnected my utilities and refused to return the deposit. A complaint has been filed with the...

Amigo Energy / Billing

Ba

I too have had problems with Amigo. They didn't cancel my service when I requested (rate was double others) and kept billing me for an apt I no longer resided in. I went to the BBB and got the charges removed. They were to send me a corrected statement and I would pay remaining...

Amigo Energy / Rip Off, Bad Customer Service

Vi

I was also one of the unlucky people to be switched over to Amigo when National Power went out of business. Sometimes I get a bill from them, sometimes I don’t. I have NEVER received a call from them on neither my home phone nor my mobile. I have to call them to find out how much my...

Amigo Energy / Billing/ Customer Service

I agree with all the other postings. I have experienced the same problems with Amigo. Billing two months at one time, charging at least twice sometime three times what I was paying with National Power Company. I was fortunate and found out through a call to CenterPoint that I was being...

Amigo Energy / Scam artists

Li

I was one of NPC customers when they went out of business. I never received notice of any transfer, NOTHING. I made my usual payment thinking they were just late sending the bill. We left TX in August and after our move we received a $700 bill from Amigo for 2 mo...yes, 2 mo of power...

Amigo Electric / Billiing / Customer Service / Disconnection

Ni

Let me start by laying out some backround for our home. I've been unemployeed for a couple of months now. Been looking for a job, but having no luck with it. This means our only source of income to pay any of the bills is my husbands military paycheck. Those of you in the military...

Amigo Energy / ripoff billing

Bi

Well, I got two bills for $350 for my home. The bill was for one month and I called to say they sent to different bills for the same month. Nope I had to pay both bills. I asked why so high and it turns out, its just a estimate bill and not from the meter. The turds just guessed how much I...

Amigo Energy / nasty cust.svc,unless u pay threatens to cut power, fone lines longwait, untrained agts ,no fax number

THE DAY PUC APPROVED AMIGO ENERGY'S LICENSE TO SELL -IS THE SADDEST DAY FOR US THE CONSUMERS ! THIS COMPANY NEVER LIVED UP TO ITS PROMISES, SENT SEVERAL EMAILS (10/14 & 10/14/08-UP TO DATE-ADVERTISED 24 HRS REPLYS LIE, WROTE THE CEO/NO REPLY, -HOW CAN A COMPANY LIKE THIS OPERATE & NOT...

Amigo Energy / Illegal billing

Bl
Blm

Amigo energy is terrible. I do not know how they are in business.Not only, did they raise rates from .11 to .24 in a span of 2 months, We do not live in the city limits and they have been charging us city sales tax for over a year. When I realized what was happening, we immediately...

Amigo Energy / Ripp off

I purchased a house in dallas Jan 08' I have been living in California and payin a mortgage and rent until I was able to move here wtih my job. I get here Aug first to realize that my utilities have been changed from NPC to Amigo. I called amigo they say they sent me emails and called...

Amigo Energy / NPC customers scammed by Amigo Energy

Al

If you're reading this chances are you were one of the thousands of former NPC customers switched over to Amigo energy at the end of last May. My own rate jumped from 13.9 to 24.69 in two months and from reading these blogs I'm not the only one. I urge everyone affected to file a...

Amigo Power Company / Outrageous charge

Sh

After I was switched to Amigo from National Power company they charged me an outrageous charge of .2469 per kwh. I am on the phone with them for 1 1/2, but guess what I am on hold. When one of the coustomer service rep. named George come he said he would transfer me to the supervisor but...