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CB Banks SunTrust Banks Complaints #102-121
SunTrust Banks

SunTrust Banks review: Representatives

Y
Author of the review
10:38 am UTC

I filed merchant dispute I did not report the transaction as fraud I went to use my card and was not able I called the bank and the person I spoke with said the investigator marked it as fraud said she would change it to merchant dispute I used my card and it went through again tried to use the card at night and it was declined called the bank again and was told it was still reflectas fraud and therefor my car was cancel which no one advised me off according to the supervisor a new card was issued it would take 7 to 10 days to arrive. I cannot access my funds and there only solution was to use a credit card or wait they didn't even send it next day it was sent regular mail not even the supervisor was willing to help or escalate matter

Desired outcome: Card to be issued and sent next day priority

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  1. SunTrust Banks Contacts

  2. SunTrust Banks phone numbers
    +1 (800) 786-8787
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    Lost or Stolen Card
    +1 (800) 382-3232
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    Online Banking, PC Banking, Bill Pay & Mobile Banking
    +1 (800) 854-8965
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    TDD
    +1 (800) 447-8994
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    Report Checking Account Fraud
    +1 (800) 443-1032
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    Loss Mitigation, Bankruptcy Filings, Real-Estate Owned & Short Sale Inquiries
    +1 (877) 596-5407
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    Credit Bureau Disputes
    More phone numbers
  3. SunTrust Banks emails
  4. SunTrust Banks address
    1 Park Pl NE, Atlanta, Florida, 30303-2904, United States
  5. SunTrust Banks social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 27, 2026
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SunTrust Banks Category
SunTrust Banks is ranked 85 among 353 companies in the Banks category
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