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CB Banks SunTrust Banks Complaints #122-141
SunTrust Banks

SunTrust Banks review: Closure of accounts and disposition, return of funds

M
Author of the review
6:02 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Dear Sirs,
I have for over the last 7 weeks, simply tried to close out 3 banks accounts at
SunTrust CO - this normally takes about 7-10 days (at maximum 15) — I have
been met with a long, protracted and unexplained hold on my funds - This is outrageous!
I simply asked for
A) Finalized Statements
B) listing of finalized transactions
C) 3 cheques payable to me (per account) as all 3 accounts have "active" balances - (2 personal accounts 1 business (LLC)
Very simple - why a 7 week delay — ?
No help from Branch and/or Regional managers -
MY account numbers are XXXX-6494 (last 4)
XXXX-7151 and XXXX-3446
My SSA number is XXX-XX-0053
My contact points are
Mark J Waite
2168A 1st Avenue
Fernandina Beach FL 32034
* cell [protected]
[protected]@gmail.com
Thank you & please advise -

Update by mark j waite
Oct 24, 2020 6:05 am UTC

While closing accounts, unexplained and unreasonable hold on funds and finalized documents for account -
ZERO help from Branch and/or Regional people !
TERRIBLE service level- and unethical !

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  2. SunTrust Banks phone numbers
    +1 (800) 786-8787
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    +1 (800) 854-8965
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    Loss Mitigation, Bankruptcy Filings, Real-Estate Owned & Short Sale Inquiries
    +1 (877) 596-5407
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    1 Park Pl NE, Atlanta, Florida, 30303-2904, United States
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    Sep 27, 2026
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