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CB Banks SunTrust Banks Complaints #122-141
SunTrust Banks

SunTrust Banks review: Backing account

C
Author of the review
7:45 pm UTC

I work 12 hour shifts form 7am to 7pm the banks are closed when I get off work. I was stuck in a bad position to where I needed to pull out 1500 out of my account at one time at an atm. I called the 1-800 for the bank had to notify them of the withdrawal amount, they refused me access to my funds, because they said they couldn't verify who I was. I have already given them my address, account number, social security number and my phone number. With no regards to my situation they ended the phone call, said there's nothing else they can do and hung up. It stuck me in a very precarious position to where it ended up costing me three time the amount I was trying to get out. I find that the compassion and behavior of their employees towards there customer's are very appealing.

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  1. SunTrust Banks Contacts

  2. SunTrust Banks phone numbers
    +1 (800) 786-8787
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    Lost or Stolen Card
    +1 (800) 382-3232
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    Online Banking, PC Banking, Bill Pay & Mobile Banking
    +1 (800) 854-8965
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    TDD
    +1 (800) 447-8994
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    Report Checking Account Fraud
    +1 (800) 443-1032
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    Loss Mitigation, Bankruptcy Filings, Real-Estate Owned & Short Sale Inquiries
    +1 (877) 596-5407
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    Credit Bureau Disputes
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  3. SunTrust Banks emails
  4. SunTrust Banks address
    1 Park Pl NE, Atlanta, Florida, 30303-2904, United States
  5. SunTrust Banks social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 29, 2026
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SunTrust Banks Category
SunTrust Banks is ranked 85 among 353 companies in the Banks category
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