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CB Banks SunTrust Banks Complaints #122-141
SunTrust Banks

SunTrust Banks review: Unauthorized hold and freeze on funds

M
Author of the review
8:19 am UTC

While closing accounts here and moving to other banks, this company illegally holds and steals funds -
They refuse to furnish account statements, listing of transactions - and more importantly will not return funds from your account - a deceptive and fraudulent bank - as is their joint venture BBT /Truist - stay away
Management and customer service team is essentially useless and unresponsive-

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  1. SunTrust Banks Contacts

  2. SunTrust Banks phone numbers
    +1 (800) 786-8787
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    Lost or Stolen Card
    +1 (800) 382-3232
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    Online Banking, PC Banking, Bill Pay & Mobile Banking
    +1 (800) 854-8965
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    TDD
    +1 (800) 447-8994
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    Report Checking Account Fraud
    +1 (800) 443-1032
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    Loss Mitigation, Bankruptcy Filings, Real-Estate Owned & Short Sale Inquiries
    +1 (877) 596-5407
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    Credit Bureau Disputes
    More phone numbers
  3. SunTrust Banks emails
  4. SunTrust Banks address
    1 Park Pl NE, Atlanta, Florida, 30303-2904, United States
  5. SunTrust Banks social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 29, 2026
  7. View all SunTrust Banks contacts
SunTrust Banks Category
SunTrust Banks is ranked 85 among 353 companies in the Banks category
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