CB Mobile and Cell Phones Straight Talk Wireless Activation. Bought new phone and 55gold plan. Phone "not recognized" when trying to setup online and in app. Have had phone a week and a half.

Straight Talk Wireless Reviews and Complaints

Straight Talk Wireless review: Activation. Bought new phone and 55gold plan. Phone "not recognized" when trying to setup online and in app. Have had phone a week and a half.

Dante Drowson of US

Oct 04, 2025 5:57 pm EDT

Verified customer

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Have had new phone a week and a half, was told by tech could buy and keep old number. He assigned a temp number, said in app I could reassign my old number too it plus add that line to my current phone plan. Have since spent hours on call with service tech who Disconnected new phone, said a rep/agent would call me next day and since then nothing. I've been in 6+ different chats who kept flipping me to different agents and NOONE has resolved this. Apparently cricket to straihhttalk isnt doable? I Need thos figured out

Claimed loss: Charged for 2 different activation cards, 1 silver 45 and 1 gold 55 card. No service. No help. No contact. Waste of so much of my time

Desired outcome: Get phone Activated.. just make it work

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Straight Talk Wireless phone numbers

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Straight Talk Wireless emails

ST.CorpResolutionTeam@straighttalk.com

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custsrv@straighttalk.com

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Straight Talk Wireless address

9700 NW 112th Ave, Miami, Florida, 33178, United States

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