Straight Talk Wireless review: Never using straight talk again

My sone killed his Galaxy S20+ hand me down. Bought a refurbished S23+ and proceeded to try to transfer the service to the new phone. 1st call...cannot use the current SIM and have to buy a new one. Went to WalMart and bought the only one they had $25 + $4.88 for the SIM. Got an Indian on the phone and spent over 30 minutes only to be told we purchased the wrong SIM. Got a refund from Walmart. Went back to Walmart today because they got the CORRECT ones on the truck today. 'Bring your own phone 3-in-1 SIM' for $4.88. Called and again for a foreigner...after 52 minutes I was told that we again bought the wrong one and I had to purchase a new SIM online from them for $4.88 and wait 1-3 business days for it to arrive. I refused to provide my CC. So, how in the world does a wireless company have 3 different SIM's and how is a person to know what to buy? In the end, I asked for the guys manager to call me back (in a meeting of course) to get it for sent for free. He did not seem to like that much.

In the mean time, my son at the T-Mobile store right now to get his phone ported over.