Menu
Write a review
File a complaint
Stop & Shop

Stop & Shop review: cashiers still refuse to help pack brought bags then continue scanning the next customer!

Author of the review
12:08 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more

I have spoken to management politely a number of times about the lack of help us bag bringers get from cashiers. The first time I asked if they want the cashiers to help and they replied they DO and are happy we bring our own bags. The second time I actually complained about this cashier and she was actually removed from her own lane and put on the self check lanes.

I go this weekend and when I have a lot of stuff I don't go to a self checkout because it's only me. Well, it's as if I went to a self checkout because I did all the bagging.

Then she continued to scan the following customers! I'm still bagging and I don't have all that much but more than a couple of things. Thank goodness they only had a couple of things so they just picked up and went! If not that could have mixed with my things.

If you don't want to help bag brought bags then don't continue to scan other customers.

0 comments
Add a comment

More Stop & Shop reviews & complaints

Stop & Shop - item backorder 46
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Stop & Shop - camcorder order
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Stop & Shop - product could not supplied 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Stop & Shop - canon powershot sx110is 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Stop & Shop reviews and complaints
  1. Stop & Shop Contacts

  2. Stop & Shop phone numbers
    Click up if you have successfully reached Stop & Shop by calling +1 (800) 767-7772 phone number 11 11 users reported that they have successfully reached Stop & Shop by calling +1 (800) 767-7772 phone number Click down if you have unsuccessfully reached Stop & Shop by calling +1 (800) 767-7772 phone number 22 22 users reported that they have UNsuccessfully reached Stop & Shop by calling +1 (800) 767-7772 phone number
  3. Stop & Shop emails
  4. Stop & Shop address
    1385 Hancock St., Quincy, Massachusetts, 02169, United States
  5. Stop & Shop social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 06, 2026
Stop & Shop Category
Stop & Shop is ranked 25 among 103 companies in the Retail Stores category

Most discussed Stop & Shop complaints

item backorder
2
(opinions to this review)