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Staples Customer Service

1

Staples, Inc.

500 Staples Dr.
Framingham
Massachusetts
United States - 01702

Customer Support Phone Numbers

+1 800 333 3330(United States) 9 4
+1 877 360 8500(Canada) 2 1
+44 121 322 1000(United Kingdom) 0 0
+54 114 136 6666(Argentina) 0 0
+55 113 824 7500(Brazil) 0 0
+376 902 154 086(Andorra) 0 0
+43 800 201 473(Austria) 0 0
+32 80 081 959(Belgium) 0 0
+45 70 130 131(Denmark) 0 0
+33 825 334 455(France & Monaco) 0 0
+49 800 101 1715(Germany) 0 0
+353 15 530 078(Ireland) 0 0
+39 161 880 844(Italy & San Marino) 0 0
+352 80 085 139(Luxembourg) 0 0
+31 884 545 000(Netherlands) 0 0
+47 22 329 500(Norway) 0 0
+48 587 815 200(Poland) 0 0
+351 707 200 656(Portugal) 0 0
+34 902 154 086(Spain) 0 0
+46 33 206 550(Sweden) 0 0
+31 206 511 111(Netherlands and Rest Of Europe) 0 0
+86 800 820 8056(China) 0 0
+886 412 8288(Taiwan) 0 0
+31 206 511 000(Netherlands and Rest Of Europe) 0 0
+48 587 815 205(Poland) 0 0
+351 800 200 969(Portugal) 0 0
+34 902 154 087(Spain) 0 0
+886 277 159 751(Taiwan) 0 0
Offices

Canada

6 Staples Ave., Richmond Hill, ON L4B 4W3

United Kingdom
Aqueous 3, Aston Cross Business Park, 50 Rocky Lane, Birmingham B6 5RQ

Austria
Industriestraße 8, 2540 Bad Vöslau

Belgium
Ringlaan 39, 1853 Strombeek-Bever

Denmark
Korskildelund 6, DK-2670 Greve

France
63, Grande rue, 95470 Survilliers

Germany
Gropiusplatz 10, 70563 Stuttgart

Ireland
Block B, The Crescent Building, Northwood, Santry, Dublin 9

Italy
Via per Gattinara, 17, 13851 Castelletto Cervo (BI), Italia

Luxembourg
  • 7B, rue des Mérovingiens, Zone d'activités Bourmicht, L-8070 Bertrange
  • Boîte Postale 1324, L-1013 Luxembourg
Netherlands
  • Hoogoorddreef 62, 1101 BE Amsterdam ZO
  • P.O. Box 23456, 1100 DZ Amsterdam ZO
Norway
Per Krohgsvei 1, 1065 Karihaugen

Poland
ul. Bysewska 18, 80-298 GdaƄsk

Sweden
  • Humlegatan 15, 504 41 Borås
  • Box 1777, 501 17 Borås
China
  • Tong Ning Road, Shanghai, Building 5, Third Floor, 200335
  • Caochangdi, Chaoyang District, Beijing 100015, China
  • 12 / F, International Trade & Commercial Building, 3009 Nanhu Road, Luohu District, Shenzhen, 518003
Taiwan
Zhongshan Road, Banqiao District, New Taipei City, 22066 
Plus

Staples Complaints & Reviews

Staples / store stocking

Do
Don Paul Shearer on Feb 4, 2019

I love Staples and spend substantial money at the Camp Hill PA store and have ever since you opened in Mechanicsburg, PA and then in Camp Hill, PA 17011 However, tonight, I went to the Staples Camp Hill store to purchase an HP 27" Pavalion curved computer screen. There was one on the floor...

Staples / copy/print self service

En
Entregada on Jan 16, 2019

Store #0953 on 12/29/17 and Store #1117 on 1/16/18 both leaked information that I was processing using self-service. I contacted the store manager Darryl at store 0953 on the 12/29/17 to express my concern about how private information was being handled by staff. I was informed that the...

Staples / manager @ mill plain road, danbury, ct usa, 06811, retail store. employees difficult, obnoxious, antagonize customers.

Ca
carol sue tittman on Nov 21, 2018

Placed an order on line, order went through, received multiple emails regarding my order. Had to make 2 calls inquiring about the emails. When I went to pick up my order employees very difficult, 1 item, a very small box, a box of Swingline Staples was packed in a very large box at the...

Staples / about my order

Db
dbboy on Oct 30, 2018

I went to the store to bought 4 chairs dormeo espo octaspring chair gray, but didn't have it so the manerger help me order online and I paid by credit card on 10/28/2018. the next day 10/29/2018 I recieved the email said the order is not available but your guy still got the money in my...

Staples / lack of courtesy coupon

Di
dick gibson on Oct 27, 2018

Dear Sir/Madam: My name is Tony Bobet From New York City. I am filing an complaint to Staples.com. I was planning to order an item on October 27, 2018. The item that i order Ampad Quadrillie Pad 8 1/2 x 11 Quad Ruling Graph Paper 4 squares inches 50 sheet Pad. the amount of the item of...

Staples / photocopier center

Co
concerned 2015 on Oct 26, 2018

I went to Staples at 630pm to photocopy my lease and other documents for evidentiary purposes to use at the LTB. After having issues with the machine I asked for help. The representative Nicole had terrible listening skills, I had to keep repeating myself that I needed 1 copy of each page...

Staples / customer service in east rutherford, nj

Ba
BarbaraRM on Oct 18, 2018

On September 29th, I was at your East Rutherford, NJ location. Your cashier totally ignored me, didn't speak, look at me, etc. just threw my items in a bag. I complained online, and was contacted by an assistant manager, Britney. I explained what had occurred. She was courteous and told me...

Staples / courtesy coupon

Di
dick gibson on Oct 4, 2018

I am filing this compliant from Staple.com. I am not sure of the coupon and i do not want take no chance of going to buy something and they didn't take it. the coupon number# 8515955439852290 And its Expires on 02/28/2019. This is coupon for last order i made. Its was previously order. The...

Staples / overpayment.

Di
dick gibson on Sep 27, 2018

Dear Sir / Madam: My name is Tony Bobet. I resided at 1710 Seward Avenue. Bronx, New York City, 10473, Apartment #5-G. I order an item name is Verbatim 47 GB DVD-RW for the amount of $29.99. When I received the item. And, I saw the receipt. Is much different then the one.in the below of...

Staples / gives misleading delivery dates

Ca
Carol Wakeley on Sep 18, 2018

order no 9791276505 member number 5000503374 from email: Arrives in Store By: Friday, September 14, 2018 I ordered ink and oversized printer paper from Staples on 9/13/2018 specifically because I needed the paper immediately and Staples said it would arrive by 9/14. (see statement from email). It...

Staples on 2nd Avenue New York / unethical behavior at staples

Is
Isabellabs on Sep 10, 2018

Good evening, Last week I went to the 2nd Avenue store to try to get an estimate and until today I didn't' receive any email or call form Craig, who took my order at the store. Today I had to go back to the store to try t get this estimate again and Craig was looking after...

Staples / i-phone charging cords - 10 ft

Dr
Drexall on Sep 7, 2018

I purchased 3 I-phone charging cords and to find that they are not good cords and was not in good working order... My company has a national contract with staples for a while now, and this is the first time I had an issue... I went back to the store to exchange for a better charging cord...

Staples / price on paper shredder

Un
UnknownOne on Sep 2, 2018

Went to the Staples store and found a shredder listed as $89.99. Manager told the employee who took a picture of the price and ready to ring me up not to sell it to me. Manager come off as a racist. Manager was acting pompous as well. Was an older heavy set white male with facial hair. The...

Staples / rude manager on duty (customer complaint)

Ay
aynsleyh28 on Aug 24, 2018

Hi there. Let me first say that I LOVE Staples, and as a special education teacher, most of my paycheck goes to buying supplies and fun things from your stores for my students to use. Since it is that time of year, I have spent OVER $750 THIS WEEK at various Staples stores in my area...

Staples / service

Pe
Peter Epstein on Aug 19, 2018

Date of incident: 9/19/2018 I called 2 of your stores in Santa Monica, CA to check on current inventory of Brother toner TN750. I was placed on hold for over 10 minutes, hung up and redialed a few times but no one answered. I called another Staples and after a short time a person answered...

Staples / Dell 12.5 Laptop

Gc
GC24 on Aug 3, 2018

FRAUD BY Staples They sold me a Dell REFURBISHED laptop in Oct 2016, CLAIMING it was a Windows 10 computer, but it died just 6 months after getting a WIN 10 OS patch. I took it to Staples and they could not fix it. I then took it to the Microsoft store and they said they had to patch the...

Staples.com / poor service

Mi
Michael1935 on Jul 25, 2018

From: Washington, Kyle [mailto:[email protected]] Sent: Monday, July 23, 2018 10:29 AM To: Mike Subject: RE: [EXT]:Advantage Account I must tell you that is a very financial poor choice Mike Are you the one responsible for your company's bills getting paid? If you're sure than...

Staples / delivery driver in a fire lane.

Cr
crivers on Jul 22, 2018

Good Morning I am the Safety Officer for the Hotel where I am the D.O. E. - I had an incident with your delivery driver when he refused to move his delivery truck from a Fire Lane until he was done with delivery. I could make other comments about his attitude and such but my only real...

Staples / employees not knowledgeable and bad return policy

Ch
chris199393 on Jul 15, 2018

I recently went to Staples in Pine Bluff, AR to purchase an adapter for connecting a monitor to a PC. On my phone, I had taken clear pictures of the male connector from the monitor and the female connector on the PC and brought them with me. Unsure of where to look and wanting to be sure...

Staples / paper

Ra
Rachel Luttrell on Jun 21, 2018

I received the two cases of paper that I ordered today (6/21/18) and every single pack of paper, including the boxes, were torn open. The packs of paper were still inside the boxes, but it looked like they had been very mishandled. The paper is still usable; however, the outside packaging...