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2.0 8 Reviews 21 Complaints
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SpyFly Reviews 8

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SpyFly You liking it seems to be liking essential information

You liking it seems to be liking essential information arrest records things like in that nature bank accounts things that you would be looking for and they don't seem to either they've missed it in their search when I searched myself I have two felonies and neither one of them was marked down so you have room for improvement

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SpyFly I always thought these advertisements for need background

I always thought these advertisements for need background reports was a scam just wanted money cause i have used a couple that said free but before i got my report it went to credit card info wanting $29.99 so im so excited with Spy Fly its the first thats worked for me. I will recommend to everyone to use Spy Fly it works. Thank you Spy Fly.

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SpyFly Thank you

Thank you. I've been trying to locate a physician who saved my life. I wa diagnosised with ovarian cancer 1995. He operated on me and 2020 I'm a survivor... 25 years later... Out numbered all odds. I consider myself "the poster girl of ovarian cancer" and most importantly A SURVIVOR OF A DISEASE THAT HAS FEW SURVIVORS. Dr. Fanning is my hero...

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SpyFly Maybe I can be able to find my family here, those

Maybe I can be able to find my family here, those I have not seen since I was a child of 8 yrs old, I dont even know what theyre features must look like and I miss them soo much I would like to have the chance to see them at least one more time and let them know that no matter what differences our parents had, i love them because they are my family even though they never counted me as part of the family

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SpyFly You say free

You say free. Then get to the end and want cc info.false advertising..

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Patmp
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Misleading and incorrect information... deformation of character.. I'm absolutely stunned and concerned about my own well being as well as my children"

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Outrangle
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I was charged by this fraudulent company 29.99 and have never used their service. After the first time they took my money they tried to do it again at least 10 more times. Since I was now aware of their scam I blocked all payments to them. There is no possible way to justify trying to charge someone a monthly fee multiple times after already successfully taking their first payment! Something needs to be done about this company!

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Onlinetv
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Inaccurate information. Stated I had 59 criminal offenses which is not only so untrue but would be impossible since I just retired from a job with a clearance. When I informed the company, they were insistent that it was correct because they get their information from reliable resources. SO ***...BEWARE!

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ManDonald
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gave all my info to my stalker! now she can harrass me on all my phone numbers and email address i had to establish after she learns on them

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SpyFly I called yesterday (4/8/2020) to cancel the trial

I called yesterday (4/8/2020) to cancel the trial. I only wanted to look up my info but come to find out it only had a few that were correct and majority wrong. I didn’t even see my vehicle registration on the site. So that made me concerned on how legit you can have records for proof. I was told an email was sent out to me about the account being canceled (basically a notification to confirm) but I never received an email. Which is why I better not be charged after the 4/16/2020 or near future. With the virus being a problem and jobs scarce. I better not find any charges going into my account.

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H. Swain
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This company is SCANDELOUS trash. Even when you cancel they still charge the $29. Too many complaints of same thing for it to be a mistake.

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Homest
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I have never heard of this company before. And I am on SSI and get paper statements showing who takes money off my card. And this SPY FLY was on there.so I called my Disability Card number and talked to someone about this They said they have been charging me since July 1st 2020 $1.00 and every month since for $29.97. I have talked to a guy about this and they tried to make a deal of putting a one time payment back and giving me a free 6 months of what this is I didn't agree and Then they put $29.97 back on my card and Deleted my account.so now they say there is no account with this email. They have taken over $300 from me. Pretty Sad how this Company gets away with it. Hope to see my money put back on my Card ASAP Thanks

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Fortuness
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A Business selling lists of people's attributes, both living and deceased, that are unverified and marketed as security to the fearful needs to establish regulations as robust or more so than EU Privacy laws to halt this rampant collection of personal information. Scammers exploit these services to target vulnerable individuals mentioned in these reports. The lists continue to be sold, and opting out proves futile. Legislation to put an end to this practice is urgently required, with swift and decisive action to implement it. A single star was omitted to finalize this review. Had black holes been a choice, Spyfly would have been consigned to one.

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Fighterg
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I paid you for a report on a peoplesearch follow ed all the steps activated my account and did not receive the report. I guess this is a scam took my money but gave me nothing in return.

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SpyFly Thanks for all your help and support and everything else that goes with the time and effort you put into me

Thanks for all your help and support and everything else that goes with the time and effort you put into me. That I would like to say thank you again and God bless you and your family and friends,.

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Relaterly
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I canceled and they still billed me 29 something this month .

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Raeix
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I think that when someone offers for you to look something up for free, they should probably give it to you for free? I mean, that is the whole idea behind free isn't it? That you don't have to pay for it? Or pay for a membership to get it? I think, I'm sick and tired of all this *** online scamming. Shouldn't they have regulations for that too? I can't bring my dog outside without a license but they can put whatever they want on the internet? Hardly seems fair.

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Lifennon
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I was charged 29.99 after canceling, I paid for the one dollar trail and one used it that one time, but yet got charged. And their email doesn’t even let me send it. Extremely disappointed

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SpyFly I looked up myself and found errors on the criminal search

I looked up myself and found errors on the criminal search. I have never committed a crime and I would like those removed. I had 8 of them showing up. My phone number was also incorrect and I have had the same number since April 2019. Other than that seems pretty good. Initially, I was trying to find info on my ex to locate my kids and I think I now have a good number for him.

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I. Reich
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Loser non trusted needs to be fired lose all course work

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Schealea
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I called yesterday (4/8/2020) to cancel the trial. I only wanted to look up my info but come to find out it only had a few that were correct and majority wrong. I didn’t even see my vehicle registration on the site. So that made me concerned on how legit you can have records for proof. I was told an email was sent out to me about the account being canceled (basically a notification to confirm) but I never received an email. Which is why I better not be charged after the 4/16/2020 or near future. With the virus being a problem and jobs scarce. I better not find any charges going into my account.

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Samboyen
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They lied about the free report instead they charge u at the end misleading

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I. Money
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My card was fraudulently used to buy a 1 dollar trial without me knowing and then charged 29 something. I noticed the charge today, about a week after the fact and called spy fly. the man I talked to you was friendly enough but he just kept trying to get me to buy things and when I kept politely rejecting his offers he said he could only give me half of my money back. Kind of disappointed was hoping for a full refund

SpyFly Complaints 21

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8:16 pm EDT
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SpyFly How many times will they keep trying to access my $$

First of all, I may have tried a search on this site just to check it out because I heard it was a good source of info. However, I never signed up for anything, yet every couple days I see that spy fly is trying to bill me for $29.97. Interestingly, and I'm sure not coincidental, this started happening right after my credit card company informed me of fraudulent online purchases for items at Best Buy. So I really can't tell you how good/not good their people search is, but I can tell you that this fishy behavior, and the continual transactions that I did not approve, should serve as a warning with anyone who wants to do business with SpyFly.

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6:40 pm EDT
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SpyFly You have incorrect information listed about myself

You have incorrect information listed about myself and my wife.
Our home was NOT foreclosed; the bank turned down the amount offered to buy it from us and then they sold it for less. We threatened to sue them for predatory lending and they left us alone, never reported foreclosure on our credit. We have since learned our lesson about predatory lenders and bought a house through a legitimate lender. A judgment against my wife, Stacy Kernell is false, the amount of $108 was in fact paid at the utility office but wasn't recorded before it went to collections and it was resolved, however it shows in your report otherwise. Please remove these two items from your website in our reports. My DUI charge from 1992 is nearly 30 years old and that's not who I am today. My wife is being stalked and harassed and bullied by her ex over these things. Please remove them.

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6:27 pm EDT
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SpyFly Only name and address is true

Only name and address is true. Everything else is Bogus!Relatives unknown to me associated with not true. All of my father's information is missing he died Oct 18 2016. My dad was Glenn William McDowell and I have been trying to get information on websites. None is listed. My sister is manipulating and has used my information to distort and make me look like I'm not related. I've yet to find any paid info site that is correct and I have changed it after awhile I go back it's wrong. Dad inherited a windfall from Illinois as sole heir. Millions and they stole my retirement and inheritance turned backs ghosting me. Pam Johnson used my information compromised all emails backups. Paid pastor Cline to honor her as oldest daughter at dad's funeral stab in my heart. Also befriended crooked attorney lawyer in Andrew county and he helped. Judge also. Now there's money missing and no probate a fake was done Dec 2016. All lied. Stole vehicles and property and money dad gave me. Pam even paid a man to narc abuse me took memory of what Dad had said last conversation and how he turned them in to authority

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Is SpyFly Legit?

SpyFly earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds SpyFly to be a trustworthy company. Although there's a 4% resolution rate for customer complaints, which deserves attention, SpyFly is known for their high standards and safety. If you're thinking about dealing with SpyFly, it's wise to check how they handle complaints.

We found clear and detailed contact information for SpyFly. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

SpyFly has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of SpyFly's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Spyfly.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Spyfly.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for SpyFly have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up SpyFly and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While SpyFly has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 4% of 21 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
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SpyFly SpyFly Review: Decent App with Room for Improvement

SpyFly is a pretty good app, but I gotta say, it's got some issues. One thing that really bugs me is that you gotta enter middle names. Like, come on, who remembers everyone's middle name? And then there's the problem of linking to relatives and associates files. It's like, why can't we just click on a name and go straight to their info? Sometimes, even when you enter all the data, some people are just inaccessible. It's like they're there, but you can't get to them.

I think the solution would be to link all the data together using SQL or something. That way, you could just click on a name and it would take you to all their related info. That would be pretty exceptional, if you ask me. Overall, SpyFly is a decent app, but it could definitely use some improvements.

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SpyFly Disappointing Experience with SpyFly: Inaccurate Results and Frustration

So, I decided to give SpyFly a try because I needed to find out some information about a person named Tay. I was hoping to find out if they had any criminal history, but when I searched for them on SpyFly, it said they had no records at all. This was really confusing to me because I know for a fact that Tay has had some run-ins with the law in the past.

I even asked my friend who is a police officer and he confirmed that Tay has some charges and warrants against them. So, why wouldn't SpyFly show me this information? It's really frustrating because I was hoping to use this service to get some answers.

Honestly, I don't think SpyFly is worth the monthly fee if it can't even provide accurate information. I was really disappointed with my experience and I don't think I'll be using this service again.

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SpyFly Disappointing Results: My Experience with SpyFly Background Check Service

So, I tried SpyFly and I gotta say, I'm not too impressed. I was hoping to find some information on myself, but when I searched my name, it was all mixed up with my dad's name. And to make matters worse, none of my current emails even showed up. I mean, what's the point of a background check if it can't even find the right information?

And it's not just me. I tried searching for someone else too, and none of their current emails or social media accounts showed up either. It's like SpyFly is stuck in the past or something. I mean, who still uses an AOL email address these days?

I'm definitely canceling my subscription tomorrow. I mean, what's the point of paying for a service that can't even find the right information? I'll just have to find another way to do my background checks.

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SpyFly Inaccurate and Incomplete: My Experience with SpyFly's Family Check Feature

I tried SpyFly to check out my family and their partners. I was hoping to find some useful information, but unfortunately, most of what I found was inaccurate. Some of the profiles had so many missing details that they were practically useless. And to make matters worse, some of the information was just plain wrong. I was pretty disappointed with the results, especially since I had paid $2.00 for unlimited access. Honestly, even that felt like too much money to spend on this service.

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SpyFly My Experience with SpyFly: Helpful but with Some Mistakes

I gotta say, I've been using SpyFly for a while now and it's been pretty helpful in finding out info about people. But sometimes, there are some mistakes that come up when I'm looking up someone's background. For example, when I was trying to find info about Christine Michelle Baker Gonzalez from Brownsville, Tx, I found that her name was there but the info that came up was actually about another Christine Michelle Gonzalez who lives in Donna, Tx. It was kinda confusing and I had to double-check to make sure I was looking at the right person.

I hope SpyFly can fix these mistakes soon because it can be frustrating when you're trying to get accurate info. But overall, I still think SpyFly is a good tool to use if you want to find out more about someone's background. Just be aware that there might be some errors here and there.

Anyway, that's my two cents. Thanks for reading!

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SpyFly SpyFly Review: Disappointing and a Waste of Money, Find a Reputable Hacker Instead

So, I decided to give SpyFly a try. I was hoping it would help me keep an eye on my employees while I was out of the office. Unfortunately, it didn't work as I had hoped. Instead of providing me with the information I needed, all they did was ask for more money. I was frustrated and disappointed.

After some research on the internet, I stumbled upon a hacker named Stella. She was able to help me with what I needed without any issues. I was impressed with her skills and professionalism.

Overall, I would not recommend SpyFly to anyone looking for a reliable spy app. It's a waste of time and money. Instead, I would suggest doing some research and finding a reputable hacker like Stella. They can provide you with the information you need without any hassle.

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SpyFly SpyFly Review: Useful for Info, But Be Careful with Personal Data and False Info

I gotta say, SpyFly is pretty useful for finding out info about people. I mean, I found out about some sex offenders in my area and other stuff that's good to know. But there's a big problem - they have some of my personal info on there! And I'm not talking about just my name and address, I'm talking about really personal stuff that anyone can see. That's not cool at all. And to make matters worse, they have some false info on there too. Like, they say I'm married when I'm not! And they list one of my neighbors as being 77 years old when he's definitely not older than 50. It's not just me, either - I've heard from other people that they've had similar issues with SpyFly. So while it's good for some things, you gotta be careful with it.

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SpyFly SpyFly Review: Surprisingly Impressed with the Amount of Information Available

I gotta say, I was pretty skeptical about SpyFly at first. I mean, there are so many sites out there claiming to have the latest and greatest info, but when you actually try to use them, it's like pulling teeth. So I did my due diligence and checked out a bunch of different options, including this one.

And I gotta say, I was pleasantly surprised. Sure, there were a few hiccups along the way - some of the phone numbers I tried were disconnected, and a couple of the addresses I sent letters to came back as undeliverable. But honestly, that's just par for the course when you're dealing with this kind of thing. It's not like these people are just sitting around waiting for you to come knocking on their door, you know?

But overall, I was really impressed with the amount of information I was able to find on SpyFly. They had all kinds of stuff - criminal records, court documents, even social media profiles. And it all seemed pretty up-to-date, too - I didn't come across any obvious errors or outdated info.

So yeah, I'd definitely recommend giving SpyFly a shot if you're in the market for this kind of thing. Just be prepared to do a little bit of digging - it's not always gonna be a cakewalk. But hey, that's just part of the fun, right?

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SpyFly Mixed Results with SpyFly: Incomplete Information and Accuracy Issues

So, I recently tried out SpyFly and I gotta say, it's not too shabby. I was able to find some information on my sister-in-law, but there were a couple of errors. For example, they didn't have her concealed handgun license listed, even though she's had it for at least five years. And the phone numbers they had for her were from over 15 years ago, which isn't exactly up-to-date. But hey, at least they tried, right?

One thing that really ticked me off though was that they had her listed as living at my address, when she hasn't lived here in over a year. She's had two address changes since then, so I don't know how they could mess that up. It's like they're not even trying to be accurate.

Overall, I'm not completely satisfied with SpyFly, but it's better than nothing I guess. I just wish they were more on top of things and had more current information. I might consider using them again in the future, but only if they step up their game. And if they don't, well, I want my money back.

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SpyFly Disappointing Experience with SpyFly: Inaccurate Information and Unexpected Charges

So, I signed up for SpyFly and was pretty excited to try it out. They offer a free trial, which sounded great to me. But, boy was I in for a surprise. I woke up this morning to find that I had been charged $30, even though I haven't even had the account for 30 days yet! What happened to the free trial?

To make matters worse, the information on my account is all wrong. It says that I am 33 years old, when I am actually 29. And, it doesn't list any of my tickets or any information about me ever going to jail. The same goes for my husband's account. It's like they didn't even bother to check the accuracy of the information they were providing.

Just when I was about to cancel my subscription, they charged me $30 out of nowhere! What a rip off. And, to top it all off, they even got my mother's information wrong. It says that she has been to prison, when in reality she is a nurse.

Overall, I am extremely disappointed with SpyFly. Not only did they charge me without warning, but the information they provided was completely inaccurate. I would not recommend this service to anyone.

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3:44 pm EDT
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SpyFly Monthly recurring billing of services that were canceling 5 months prior

The company is a SCAM. My husband accidentally signed up...he immediately tried to cancel, via phone. He was told it was canceled. We continued getting billed. When I called in 5 months later, we had an aweful call with the CS rep. Finally, we I was fed up, and writing a letter/dispute on the BBB site, they FINALLY agreed to refund us 5 months (of the 8 months they'd charged us) in return for an agreement to settle our issue. Horrible to do business!

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12:47 pm EDT
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SpyFly data brokers / background check

SpyFly is not reporting truthfully. They are great at gathering information, but the data they present is outdated, completely incorrect, or desperately lacking in many "advertised" information areas. Beware of these scam data companies that do nothing but ruin a person's reputation. They may hit the nail on the head often enough to look legitimate, but don't count on it.

Also, I started receiving at least 25 spam emails right after signing up with their website, which leads me to think that the website not tries to monetize their inaccurate information, but they will also try to monetize the information you use to sign up with them. This company is very shady.

I found out with the help of an investigator that the company that owns spyfly.com and kidslivesafe.com is named SimonData, Inc. They also use the corporation named Digital Safety Products LLC which was incorporated in California. Their website is www.simondata.com and they incorporated in New York State in 2013.

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Wrong Guy
US
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Jun 28, 2022 2:55 am EDT
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I think you have the wrong Matt Walker. https://www.linkedin.com/in/matt-walker-2360655/

Scalable Commerce LLC owns the trademark SPYFLY https://alter.com/trademarks/spyfly-88140466

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10:35 am EDT

SpyFly Not a complaint. A compliment for kierston.

I sent in kudos for Kierston, your company representative.. I don't know whether it went through..so, one more time..

Kierston was wonderful. On 3/20/17 she really help me through getting a refund for services charged. She was knowledgeable, kind and understanding and a pleasure to work with...

The problem was resolved.

You are lucky to have her in your employ. She is an asset to your company.

She deserves a promotion, a raise or BOTH...

Many thanks to Kierston. She is most appreciated.

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6:11 pm EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

SpyFly scam

I purchased a one-time service to check my information on spyfly.com and they secretly charged my credit card a monthly subscription fee without my knowledge. They provide no refunds over the phone.

Spyfly.com claims to be a BBB accredited company. BBB also lists their address on their website:

1804 Garnet Ave #409
San Diego, CA 92109

This address actually belongs to H&R block. There are no suites in that location. It is just a tiny one floor store. Scammers.

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Update by Giuliana2
Apr 13, 2015 2:04 pm EDT

Wow, that was a lengthy rebuttal for someone who declares he or she is not affiliated with Spyfly. Yes, I did submit a complaint with BBB before posting this complaint. Apparently, BBB is not perfect - just read their reviews.

I am not the only one who believes spyfly are scammers. Just check out http://www.highya.com/spyfly-reviews. I believe all the positive reviews are just from employees or affiliates.

If there is a class action lawsuit for fraud against this company, just look me up. I will be more than happy to join the camp since they took my money without my knowledge.

BTW, what is their real address?

Resolved

I am a happy customer. The company has provided me a full refund. The company is located where at this location after all. Thank you Spyfly.com.

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Pharoah202
Néw york, US
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Dec 31, 2020 7:33 pm EST
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Thank you for posting the people behind this scam company. I was just charged $2.00 on my credit card by SpyFly and I never signed up for it nor even heard of it before. I reported this to my bank and to the police only to learn that this has been setup behind my back as a recurring subscription service. I had to cancel my credit card, dispute the initial charges and an investigation is underway.

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megzastar
US
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Apr 16, 2019 1:11 pm EDT
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In reply to Giuliana2: The address you posted is a dummy address they use to hide their real information.

The companies behind spyfly.com and kidslivesafe.com are the following:
Simon Data Inc (incorporated in New York)
Digital Safety Products LLC (incorporated in California).

Matt Walker and Jason Davis are the owners and co-founders

The same guys are also behind the following companies: Radico, Inc (previous name for Simon Data Inc), Adtuitive Inc, Ashrafi Incorporated, Texas Data Analytics, Adtuition, Inc.

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megzastar
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Apr 16, 2019 1:02 pm EDT
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Seems like the only thing they do well is self promotion. The fake reviews they wrote about themselves on their own website are very telling (they wrote no less than 1992 reviews, and gave themselves a 4.7 score!.. sounds legit! lol)

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Bitemex
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Nov 02, 2018 10:53 am EDT

Another scumbag spammer. I recognize the landing page for the mail server as the same splash page that has been used in literally hundreds of domains used by spammers. Of course the "unsubscribe" link doesn't work, but it will insure that your address is "confirmed" when being resold to other spammers.
Do not reward this POS with your business.

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coreyr
US
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Mar 26, 2018 7:47 am EDT

This is a scam company. I cancelled my subscription during the trial membership period and they continued to charge me for 6 months more monthly. I used a debit card from a bank account I almost never look at and when I did I saw 6 months of charges. Furthermore I NEVER USED THE ACCOUNT DURING THESE SIX MONTHS. I want a refund. worst case scenario I would be willing to pay for a 1/4 package but that is it.

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Member Support Team
US
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Jul 14, 2015 7:26 pm EDT

Giuliana2: Thank you for your comment. I am a representative for SpyFly and we are sorry to hear about your experience with our company. Please be aware that we give our members an opportunity to use our benefits so they can see how these might be helpful for families or individual need. To this end, we give our members the chance to use our services on a trial basis with the understanding that if they choose not to cancel, they will be enrolled automatically in our monthly protections of $29.97 monthly. Our sign up process is extensive and repeats our terms clearly at multiple points. A member signing up has to check a box stating they understand the terms of the membership and we then send a welcome email to alert them of their active account and trial.

We take these matters very seriously, if you would like to discuss this issue further, we encourage you to contact us by emailing support@spyfly.com or by calling us at [protected] between 5 a.m. to 9 p.m. PST 7 days a week. If you do not reach us, please leave us a message and any representative will be happy to assist you.

The SpyFly Support Team

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LogikalOne
US
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Apr 13, 2015 1:39 am EDT

I am not affiliated with SPYFLY in any way whatsoever. Not an employee, member of someone's family in SpyFly or a client.

That being said, I dislike negative comments against companies simply because some people didn't follow directions or LIED on their application. Not only that, WHY didn't you [or ANY of those accusing SpyFly of being a 'SCAM!' notify the BBB? I looked up SpyFly on the BBB site. They have NO complaints filed against them & NO negative comments submitted, therefore the company automatically gets an 'A' rating. As for me, I cannot file a scam complaint w/the BBB since I didn't buy from them after reading ALL the fine print of their TOS. What's your excuse?

Reading EVERY company's TOS BEFORE downloading software, buying an item/service or giving out your personal data is Online Survival 101. C;mon...aside from little kids, who doesn't know NEVER to open any incoming email w/o first checking return addresses & the FULL header to make sure it's legit? NO bank or lending institution, no lawyer or exec of a major company uses Hotmail, for example, Emails with spelling & grammar errors are clearly fake (though 50%[!] of adults in the US are functionally illiterate can't read @ a 5th grade level, which is a problem for some). No one w/half a brain downloads software using 'simple' or 'full' instead of 'Custom Install'... so one can block hidden malware like PUPs inside 'free toolbars' or 'browsers' in the program you can't wait to download.

KNOCK, KNOCK! Does anyone REALLY believe some rich (dead) guy picked YOU (!) to handle his affairs (no lawyers in Nigeria?) out of the blue and/or has left you $100, 000...or a million, or a yacht, whatever? And all you need to do to collect (oooh, can't wait!) is to deposit a few checks for them/him & YOU get to keep the rest for being so nice (gullible). When will people learn the #1 way their personal info's given out is because some phisher sent an email or called them @ home & asked them for full names, addresses, SS#, birthday, passwords. etc.

Okay, we can agree reading TOS BEFORE one buys a product or service is Thing One. SpyFly's CLEARLY spells out it's billing policies. They aren't hiding their fees. But, i'd bet the people [censored]ing about being billed & not being able to get their money back failed to read the TOS yet checked the box anyway. This means it's YOURS & THEIR OWN FAULT for not reading the TOS., which, by the way, are in clear English w/o any fancy legalese.

1) "NO REFUNDS once the Trial Period expires, which is 7 days EXACTLY. Period. " IMHO that's pretty up-front.

2) In the FIRST paragraph you'll see the following (I copied it word for word.) "Before you purchase WE URGE YOU TO READ THIS MEMBERSHIP AGREEMENT CAREFULLY AND, IF YOU HAVE ANY QUESTIONS, CALL OUR MEMBER SERVICE REPRESENTATIVES AT [protected]."

3) "Each membership type and the respective cancellation policies are explained below: A) 7-Day Trial Membership (Monthly Subscription): ... full access to the service for 7-days for a $1 or $2 trial fee. If You do not cancel the service during the trial period, You will be billed $29.97 exactly 7-days from the date and time You originally registered...YOUR ACCOUNT WILL CONTINUE TO BE BILLED ON A MONTHLY BASIS UNTIL CANCELLED. B) 7-Day Trial Membership (Annual Subscription): You will have full access to the service for 7-days for a $1 or $2 trial fee. If You do not cancel the service during the trial period, You will be billed $59.98 exactly 7-days, from the date and time You originally registered... YOUR ACCOUNT WILL CONTINUE TO BE BILLED ON AN ANNUAL BASIS UNTIL CANCELLED..."

4)There is a one-time single-use subscription for the fee of $5.98. NO FURTHER CHARGES WILL BE APPLIED TO YOUR ACCOUNT. In addition, one needs to read SpyFly's 'Privacy Policy' VERY carefully, as it reads: " Subject to our Privacy Policy, you agree that we may use, copy, modify, display and distribute Your Information as we see fit to provide the Benefits. You represent that you have the right to give us Your Information and authorize its use as described above." Translated, YOU the customer have the 'Right' to hand over YOUR info, and SpyFly can hand it out to anyone they please 'as we see fit'. Is this a sucker-bet? You betchurassitis...BUT it's NOT SpyFly's fault people lied about the fact they read the disclaimer.

As far as getting back your money, if SpyFly's TOS wasn't so airtight your credit card co. would reimburse immediately, but, it is, so consider the $58 (or whatever) a cheap life-lesson in not cutting corners & not trusting anyone/anything -especially if it sounds too good to be true. I know folks who've lost their homes, credit ratings & ten thousand times the money you may've. Be grateful it wasn't more.

Do your friends & family a favor & cut/paste this message, or another like it. Until someone comes up with a way to identify malware b4 it wrecks lives & computers we can't be too careful.

ComplaintsBoard
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5:35 am EST

SpyFly Waste of time and all info was useless

Don’t use the website www.spyfly.com. It was scam. I wasted time and money, ‘coz I provided my personal info and these jerks charged me for $3. After that I decided to check this website and wanted to find info about my sister, but everything was lie. All provided info was big-big ###. So be aware and share about your experience on this website.

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Member Support Team
US
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Jul 14, 2015 7:33 pm EDT

@Marcus Filberg: Thank you very much for your thoughts about our company. We are sorry to hear about your experience with our company. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at [protected] from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”

ComplaintsBoard
C
7:25 am EST

SpyFly They took $50 completely for nothing

Don’t use the website www.spyfly.com. I tried to check some info on the website, but it was total crap. I provided my personal info and the rep informed me that they would charge me, but they took $50 from me, but the rep told me that they would take only $2.99. WTF? I tried to return money back, but it was impossible. Please leave comments about this company, because people should be aware when they deal with such dishonest people.

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SpyFly Support
US
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Jun 16, 2015 10:15 pm EDT

Hi, I am a representative with SpyFly. Just so you know, our company has no ability to charge $50 so if you are seeing a charge of that amount we can promise you it does not originate from our company. That said, we would appreciate an opportunity to help resolve this situation to your satisfaction. We promise you our company's only goal is to provide valuable services for family protection and information and we are happy to speak with you further. Our number is [protected] and we are here between 5 a.m. to 9 p.m. PST 7 days a week. Thank you for your time.

ComplaintsBoard
R
6:00 am EST

SpyFly Fake charges and I can't return money back

My friend advised me to visit the website www.spyfly.com. I went to the website and provided the personal info, but these ### started to take money from me. I cancelled my card, but they took too much from me already. I really want to get money back, so please maybe someone has any ideas how to return money back. Please, post your comments and reviews about this website.

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Joseph lafleur
US
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May 02, 2019 12:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They took my money i dont even know what copany this is

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Reviewer33069
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Jan 14, 2016 9:44 am EST

I looked at their website and did a onetime search. I have been charged for this each and every month. I have called them and requested they stop and they said they can't locate my record so they can't stop charging me. Reluctantly I gave them my account number, full name and address and they said that does not help.

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SpyFly Support
US
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Jun 16, 2015 9:42 pm EDT

Dear Recur6, I am a representative from the SpyFly support staff. We are sorry to hear you had an issue with our services. Please call us 5 a.m. to 9 p.m. 7 days a week. at [protected] to discuss this matter further and any of our helpful team members will be happy to help you.

Overview of SpyFly complaint handling

SpyFly reviews first appeared on Complaints Board on Sep 6, 2014. The latest review You liking it seems to be liking essential information was posted on Mar 23, 2024. The latest complaint scam was resolved on Apr 03, 2015. SpyFly has an average consumer rating of 1 stars from 29 reviews. SpyFly has resolved 1 complaints.
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  1. SpyFly Contacts

  2. SpyFly phone numbers
    +1 (800) 831-9235
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    1804 Garnet Ave #409, San Diego, California, 92109, United States
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SpyFly is ranked 28 among 157 companies in the Unauthorized Charges category

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