Spirit Airlinescustomer service

K Nov 29, 2017

On my trip back from LA to PHL, I stuck in the heavy traffic and TSA screening. I was very happy to get to the Spirit Airline with the flight# 266 (11/19/2017) about 14-15 minutes before flying time. I understand I suppose to be there before 15 minutes; otherwise, the gate might closed. I had tried to discuss with the agent; however, she was not care about my situation. She is talking to other agent about other issues without caring I am standing there begging to get on the plane to get back home. She does not even care to contact someone to see if I can get on the plane. I could not believe that is how Spirit Airline customer service conduct their business this way. Does it because Spirit Airline refer travelers to pay extra to get ahead at TSA gate? From now on, I am going to fly with Spirit Airline because their way of customer service.

  • Updated by Kim Nguyen · Nov 29, 2017

    Spirit Airline customer service issue

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