SpiceJet review: Sub: non-refund of available credit shell amount against pnr no.-ueh7hq

Dear Sir / Madam

With reference to above, I have booked Air tickets against PNR no. UEH7HQ Trip ID [protected] journey date 16.05.2020 Ex-Ahmedabad to Patna vide Flight no.-SG-954, for which Flight was cancelled by the Airlines due to COVID-19 epidemic. Thereafter, the journey was completed vide Airline PNR S85PHV Order ID [protected] through Flight no. SG-8719 dated 05.12.2020 Ex-Ahmedabad to Patna against available Credit shell amount to Rs. 17,565/-.

Further, after journey completing on dated 05.12.2020, balance of an amount to Rs.3,313/- was still available under Credit Shell & which was also confirmed by the Airline. In this regard, I have wrote several time as refund grievance, but till today I have not received balance credit shell amount. Therefore, once again it is requested to kindly look into the matter & process a refund for available Credit Shell amount Rs.3,313/- at the earliest.

Hoping for your kind cooperation.

This may be given priority.

Thanks & Regards.

CHAINIKA SINHA

W/ o Mr. K. K. Sinha

Mob: [protected]