SpiceJet Customer Care Service


SpiceJet Ltd

319, Udyog Vihar, Phase IV, Gurgaon
India - 122016

Customer Support Phone Numbers

+1 416 323 9898(Canada, Toronto) 1 0
+1 905 671 8400(Canada, Mississauga) 1 0
+61 130 088 9195(Australia & New Zealand) 1 0
+93 795 484 848(Afghanistan) 1 0
+93 795 494 949(Afghanistan) 1 0
+88 29 891 289(Bangladesh) 1 0
+88 29 890 624(Bangladesh) 1 0
+965 22 465 360(Kuwait) 1 0
+965 22 461 538(Kuwait) 1 0
+965 23 925 093(Kuwait) 1 0
+960 332 3069(Maldives) 1 0
+977 14 446 340(Nepal) 1 0
+968 24 760 595(Oman) 1 0
+974 40 360 602(Qatar) 1 0
+974 44 452 276(Qatar) 1 0
+94 479 0300(Sri Lanka) 2 0
+66 22 779 000(Thailand) 1 0
+971 43 965 186(UAE, Dubai) 1 0
+971 65 505 853(UAE, Sharjah) 1 0
+971 26 770 678(UAE, Abu Dhabi) 1 0
+971 26 760 900(UAE, Abu Dhabi) 1 0
+91 987 180 3333(India, Reservations) 1 0
+91 965 400 3333(India, Reservations) 1 0
+88 184 402 7481(Bangladesh) 1 0
+960 332 2380(Maldives) 1 0
+968 24 775 317(Oman) 1 0
+94 473 2464(Sri Lanka) 1 0
+66 22 770 192(Thailand) 1 0

3331 Markham Road № 115, Toronto ON M1X 1S8

7162 Airport Road, Mississauga ON L4T 2H2

Australia & New Zealand
Level 4, 95 Pitt St. Sydney, NSW 2000 Australia
1300 889 195

House №713, Street № 10, Wazir Akbar Khan Main Road, Kabul, Afghanistan

Taj Cassilina (1st floor), 25 Gulshan Avenue, Dhaka 1212, Bangladesh

Office № 603 - Block B, Souk Al Kabir Building, Fahad Al Salem Street, Kuwait City, Kuwait

HO-3rd floor, STO Aifaanu Building, Marin Drive Male, Republic of Maldives

Naxal, P.O. Box: 4163, Kathmandu, Nepal

Ruwi, Muscat, Sultanate of Oman, P.O Box № 3295, PC:112 

Darwish Airline Bldg, New Salata, P.O.Box 737, Doha, Qatar

Sri Lanka
Jetwing House 1, 46/26 Navam Mawatha, Colombo 02, Sri Lanka 

446/2, 1st Floor, Soi 20 Mituna 11, Pracharatbumpen Road, Huay Kwang, Bangkok 10310 Thailand 
United Arab Emirates

Bur-Juman Signal, Khalid Bin Al Waleed Road, Umm Hurair 1, Dubai 
Bank Sederat Iran Building, AL Arouba Street, Rolla, Sharjah
Abu Dhabi
Burj Al Saadiyat Building, Electra Street, Opp ADCB Head Office, Abu Dhabi

SpiceJet Complaints & Reviews

Spicejet / check in

Feb 13, 2019

I, my wife and children have been unfairly stranded at the Kolkata Netaji Subhas Chandra Bose International by denying checking on despite arrive the airport before the required time on the 11th January 2019. Let me outline as concisely as possible: Although the flight was delayed to 8:54 am...

Spicejet / call from hr of spicejet airways neha malik for job of ticketing executive

Jan 2, 2019

A lady called me and was hiring me as Ticketing Executive for SpiceJet Airways I Have Already Sent Rupees 53, 700 To That Lady Both Through Paytm as well as account transfer Paytm Number - 9205221780 I have transferred Rs 36, 450 No. of HR Lady Who Called Me - 9667593022 Account No. -...

Spicejet / staff moves all passengers including me d24 to d17. and than d17 to d24. flight is delayed and delayed again.

Aug 31, 2018

i am Bhupinder Singh s/o Sh. Rajinder Singh i have a ticket of Spice Jet of 31 Aug 2018. flight- Sg012 time:- 10:45pm class-Economy. seat no.- 29B flight is delayed again and delayed again. i am waiting on airport till 6:00pm. boarding staff moves us from gate D24 tp D17. than D17 to 24 again...

Spicejet / ground staff behavior and wrong additional baggage charge

Oct 27, 2017

Dnata airport /spicejet airlines team, I am rajish ramesh working in dubai municipality dubai central lab. My wife parents mr. Suresh krishnan and mrs. Sarada suresh travelled in spicejet airlines from dubai to cochin on 24-10-2017. (3 am flight) Their pnr numbers is ff9cfe. Both of...

Spicejet / Delay of 2 hours+, not working ac for 2.5 hours, luggage misplaced

Mar 13, 2017

I have travel through Spice Jet from Dubai to Ahmedabad, via SG 16 flight - dated 8-Dec-16 (schedule departure 10.45 pm) Confirmation number A9ETXG, Pax 3 (including infant) After boarding the flight and 10 minutes after scheduled time of departure, we got intimated for delay in flight...

Spicejet / Attachey bag broken

Jun 27, 2015

I have travelled from Muscat to Ahmedabad vide Flight No. SG0062 dated 15th May 2015 of Spice jet. When I taken my luggage at Ahmedabad airport I found my attache bag was completely broken. Immediately I contacted air line people. They registered Baggage Irregularity Report vide No. 34024...

Spicejet / Giving trouble

Apr 9, 2015

Dear sir, I have booked a flight ticket from Rajahmundry to Bangalore on 19/04/2015 they have just informed me very simply that your flight is cancelled and just to call to customer care for any reference.but when we call to customer care they have charged huge sum of amount on call that...


Dec 24, 2014

Rescheduling of flights by you which was booked for January 2015 and February 2015 vide PNR no.G78 SGJ, PNR SBJVGN and PNR NO.A8M7PT Sir, I have made an agreement with you to fly in spice jet airlines and booked the following tickets which now after rescheduling the flights by you are not...

Spicejet / cancellin of ticket

Jul 20, 2013

dear sir I booked a ticket through spicejet on 19th july from mmaldives to delhi. as I was leaving the country for good . I clearly issued the boarding pass from the counter of spicejet, as I reached to the immigration they said you need the letter from immigation from maldives . they...

Spicejet Airline / reschedule of flight

May 20, 2012

spice jet reschedule my up and dn flight so, my all, up- word journey disturbed. who is responsible for such irresponsible behavior.? i have booked my ticketing in 72days in, i am in such a bad shape, if i go for re booking i have to pay 3time more com-pair to my original booking. i...

Spicejet / baggage damage

Nov 9, 2011

I boarded a spicejet flight from Bagdogra to Delhi on 9/11/11 - SG885. My first issue was the ground staff at Bagdogra who told me i couldn't have my choice of seating as the flight was via guwahati. I tried to explain 5 times that it is a direct flight but I finally gave up...

Spicejet / compensation regarding the delay of flight

Mar 18, 2011

I have booked two tickets (PNR –A3MPEN) from Srinagar to Hyderabad by Spicejet on 05/03/2011, the Scheduled Departure of the Flight SG 239 is 07:50 PM from Delhi to Hyderabad, but the SG 239 was departed at 09:45 PM and reached Hyderabad at 00:00 on 06/03/2011 because of the delay I...

Spicejet / Non Redund & Cheating

Feb 21, 2011

I have booked a return ticket on SpiceJet with Booking Reference Reservation Number : T8R1EL Mumbai to Delhi SG 136 Feb 11, 2011 Delhi to Mumbai SG 109 Feb 21, 2011 On Feb 20th I wanted to cancel Delhi to Mumbai SG 109 and called up the customer service but they refused to cancel on the...

Spicejet / Flight no. SG913 from Jaipur to Ahmedabad (22nd Aug'10)


To, The Chairman SpiceJet Ltd. Dear Sir, With this email i would like to bring to your kind attention the misbehaviour done by your staff member with the Passengers and His Holiness Sant Shri Asaramji Bapu. The referred incident occured on flight SG913 from Jaipur to Ahmedabad...

Spicejet / Spicejet consigns flight safety to the dustbin - overloads domestic flight SG 103 Delhi to Mumbai on 2nd June 2010


Copy of email sent to the CEO of Spicejet Airlines on the series of incident on flight SG103 Delhi to Mumbai on 2nd June 2010 To: Sanjay Aggarwal CEO Spicejet I am sending this mail to you and simultaneously copying The Honourable Minister for Civil Aviation Shri Praful Patel; Secretary...

Spicejet airlines / Refund of cancelation


Hi, Please look in this urgently. I booked a ticket from Delhi to Hyderabad for the 28th of oct 2009 FROM CLEARTRIP. TRIP ID-908182839 FOR SPICEJET, 237. PNR -Q1E5AQ. Later i preponed my tickets TO 26th of Oct 2009 from through Spicejet customer care. PNR-Q1E5AQ Later due to some...

Spicejet / unauthorised calls


6 months before i received a call from Spicejet- customer care, bangalore office. They said you are selected as a privilage customer in a lucky draw, so we will going to issue Cr Card for you with joint venture with SBI. (related to my last travel with them) Then they ask my personal...

Spice Jet Fraud / Unhelpful attitude of Spice Jet towards customers


I had booked return flt tkt from Mumbai-Hyderabad-Mumbai in the first week of Jan. After reaching Hyderabad, I recd an urgent call from my employer and had to travel abroad from Hyderabad. I cancelled my return ticket Hyderabad-Mumbai (PNR-YP14BE, 2 adults and one infant, 04th Jan morning...

Spicejet / Fraud and scam


SPICEJET, a no frills airline eat up travel agents money in following way: 1] Take deposit from Travel agents and make their Web Log- In ID non- functional and compel travel agent to book with their call center and charge them a call center service fee of INR 50 per sector per...

Spicejet / Missing luggage


My wife traveled by the Spicejet flight SG 504 (PNR #UFKKEA) on 29.05.2008 from Bangalore to Delhi. On arrival at Delhi airport, much to our consternation, we found that one piece of luggage - a Black Strolley (brand name: Forecast) with contents worth Rs 18000/- was missing. After lodging...



I bought 3 spice jet tickets on the net Bangalore delhi bangalore. At the time of purchase I was offered what I thought was a very useful domestic travel insurance covering much dreaded oft occurring events of travel on these budget airlines like ,Trip Interruption,Trip Cancellation,Baggage...

Spicejet / Cheating customers for refund


I had to cancel a ticket with Spice jet which resulted in Rs 10000 sitting in the account with Spicejet. When I tried to book another ticket using this amount, they asked me for Rs 2400 more than the fare available online for the same ticket saying that thats the way their system works! I wa...

Spicejet / Spicejet will sell odomos in flights


Surprise! Surprise!! Spicejet is planning to expand their inflight service by selling odomos to passengers. Do not beleive this! I have the first hand experience. Story goes like this: On Apr 27, I used SG 529 Spicejet flight for my way to Bombay. I already agree with you that they are...

Spicejet / Not allowed to Board the flight


This was in the month of December, 2006 from Mumbai airport, we were at the airport 35 minutes before the flight Departure, however were not allowed to board the flight, saying that we are already late. Whereas, it was a business trip and we were supposed to attend an event on that...