Hi, I went into Specsavers in Ealing Broadway just over a week ago with a voucher for a free eye test and £49 pair of glasses if I needed them for VDU usage. If I wanted designer glasses I could have up to £45 off those (again if I needed them for display use).
I already had a pair and was told previously (less than 2 years ago) that I was VDU only and the optomotrist said my right eye had gotten a tiny bit worse (only a tiny bit). The sales woman said I needed glasses for general use and should wear them all the time (which meant I only get £20 off!).
R Sph -.5. cyl -1.5, axis 30
L Sph -.25, Cyl -1.25, axis 175 is my prescription. I have been told this should still be "vdu/display use only" and if this is true then Specsavers are endangering the health of my eyes by scaring me into wearing specs all the time (just to make £25 extra!). The woman did say "you need them generally" "all the time" and also "for driving, watching tv and working" so I questioned her contradicting herself and she said "all the time". Can someone help? Thanks,
The complaint has been investigated and resolved to the customer’s satisfaction.