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Southwest Vacations review: Owed refund from alamo and mark travel dynamic

Rubygemstone of Stockton, US

Mar 10, 2025 4:01 pm EDT

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In early January 2025, I called Southwest Airlines to book a flight to Baltimore. Due to a family emergency and my sister having problems with her knees. I had to pay 158.00 to come home early, and both Alamo and Southwest Vacations/Mark Travel Dynamic have refused to refund the car, Both are saying they dont know where the money is. I booked with Southwest Vacations I was told it was part of Southwest Airlines. Southwest Vacations is using Southwest Airlines logo. Invoice #[protected]

Claimed loss: $320.00

Desired outcome: refund car amount or provide me with a rental that would equal $320.00 credit for future use.

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+1 (800) 243-8372

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+1 (414) 934-3017

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+1 (800) 775-7105

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customerservice@southwestvacations.com

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8969 N. Port Washington Road, Milwaukee, Wisconsin, 53217, United States

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