Southern Fidelity Insurance ’s earns a 2.3-star rating from 0 reviews and 3 complaints, showing that the majority of policyholders are somewhat dissatisfied with coverage and service.
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threat of termination of insurance
Homeowners insurance was required by a mortgage company. That insurance was purchased. A home inspection was conducted and passed, by a licensed inspector. An inspection report and photographs were submitted to this insurance company. Approximately one and a half months later this insurance company advised us by e-mail that our policy was to be terminated because of unacceptable plumbing. We returned to the home, hired a licensed contractor [plumber] and paid for replacement plumbing. We were advised by the licensed contractor that there was absolutely nothing unacceptable with the original plumbing. We were steered to this insurance company by a local agent who assured us that it was a very reputable company. That is apparently not the case at all.
Poor Service
My home caught fire due to lighting. I have Insurance with SFIC. The fire was on a Saturday morning. When I called in my claim hours after the fire the Company Rep stated that someone would be in touch with me on the Monday. On the Tuesday I called into the Dept to get some Information on what the status was and what would be our next step, the response was an ajuster would get with me within the next 72 hours. My family of seven slept on the floors of a family members home for & nights because the ajuster stated my policy did not cover hotels. Well he lied. This company sent an ajuster that came took pictures and left EVERYTHING else for me to do. I had to find repair companys clean up companys I was even promised an allowance for the cleaning I did. As of today the Ajuster has turned my claim over to the processing center for final reveiw. My home has yet to be cleaned repaired. This insurance company and the people that work for it are useless. My advice if you have the opition to go with another company do so. Please take the protection of property to another company. Why have insurance if this what you get in return when you think your protected?
The complaint has been investigated and resolved to the customer’s satisfaction.
Sfic insurance is no good
I have been covered by southern fidelity insurance company under homeowners (Condo) insurance for the past 3 years. My unit 203 which was at the alden hotel 2925 indian creek drive miami beach fl 33140 suffered a roof leak which the fire marshal of miami beach closed half the building by turning off the electricity. As a result, i cannot rent my unit to...
Read full review of Southern Fidelity Insurance and 23 commentsIs Southern Fidelity Insurance Legit?
Southern Fidelity Insurance earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Southern Fidelity Insurance . The company provides a physical address, 7 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Chevroletofnaperville.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Southern Fidelity Insurance protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Southern Fidelity Insurance has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Southern Fidelity Insurance
Overview of Southern Fidelity Insurance complaint handling
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Southern Fidelity Insurance Contacts
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Southern Fidelity Insurance phone numbers866-874-SFIC(7342)866-874-SFIC(7342)Click up if you have successfully reached Southern Fidelity Insurance by calling 866-874-SFIC(7342) phone number 1 1 users reported that they have successfully reached Southern Fidelity Insurance by calling 866-874-SFIC(7342) phone number Click down if you have unsuccessfully reached Southern Fidelity Insurance by calling 866-874-SFIC(7342) phone number 0 0 users reported that they have UNsuccessfully reached Southern Fidelity Insurance by calling 866-874-SFIC(7342) phone number+1 (866) 874-7342+1 (866) 874-7342Click up if you have successfully reached Southern Fidelity Insurance by calling +1 (866) 874-7342 phone number 0 0 users reported that they have successfully reached Southern Fidelity Insurance by calling +1 (866) 874-7342 phone number Click down if you have unsuccessfully reached Southern Fidelity Insurance by calling +1 (866) 874-7342 phone number 0 0 users reported that they have UNsuccessfully reached Southern Fidelity Insurance by calling +1 (866) 874-7342 phone number+1 (630) 615-5102+1 (630) 615-5102Click up if you have successfully reached Southern Fidelity Insurance by calling +1 (630) 615-5102 phone number 0 0 users reported that they have successfully reached Southern Fidelity Insurance by calling +1 (630) 615-5102 phone number Click down if you have unsuccessfully reached Southern Fidelity Insurance by calling +1 (630) 615-5102 phone number 0 0 users reported that they have UNsuccessfully reached Southern Fidelity Insurance by calling +1 (630) 615-5102 phone number+1 (630) 599-8694+1 (630) 599-8694Click up if you have successfully reached Southern Fidelity Insurance by calling +1 (630) 599-8694 phone number 0 0 users reported that they have successfully reached Southern Fidelity Insurance by calling +1 (630) 599-8694 phone number Click down if you have unsuccessfully reached Southern Fidelity Insurance by calling +1 (630) 599-8694 phone number 0 0 users reported that they have UNsuccessfully reached Southern Fidelity Insurance by calling +1 (630) 599-8694 phone numberSales+1 (630) 596-1158+1 (630) 596-1158Click up if you have successfully reached Southern Fidelity Insurance by calling +1 (630) 596-1158 phone number 0 0 users reported that they have successfully reached Southern Fidelity Insurance by calling +1 (630) 596-1158 phone number Click down if you have unsuccessfully reached Southern Fidelity Insurance by calling +1 (630) 596-1158 phone number 0 0 users reported that they have UNsuccessfully reached Southern Fidelity Insurance by calling +1 (630) 596-1158 phone numberService+1 (630) 246-4639+1 (630) 246-4639Click up if you have successfully reached Southern Fidelity Insurance by calling +1 (630) 246-4639 phone number 0 0 users reported that they have successfully reached Southern Fidelity Insurance by calling +1 (630) 246-4639 phone number Click down if you have unsuccessfully reached Southern Fidelity Insurance by calling +1 (630) 246-4639 phone number 0 0 users reported that they have UNsuccessfully reached Southern Fidelity Insurance by calling +1 (630) 246-4639 phone numberParts+1 (855) 422-8118+1 (855) 422-8118Click up if you have successfully reached Southern Fidelity Insurance by calling +1 (855) 422-8118 phone number 0 0 users reported that they have successfully reached Southern Fidelity Insurance by calling +1 (855) 422-8118 phone number Click down if you have unsuccessfully reached Southern Fidelity Insurance by calling +1 (855) 422-8118 phone number 0 0 users reported that they have UNsuccessfully reached Southern Fidelity Insurance by calling +1 (855) 422-8118 phone number
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Southern Fidelity Insurance emailscsr@southernfidelityins.com100%Confidence score: 100%Support
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Southern Fidelity Insurance address1515 W Ogden Ave, Naperville, Illinois, 60540, United States
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Southern Fidelity Insurance social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025 - View all Southern Fidelity Insurance contacts
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