[Resolved] Soufeel Jewellery — wallet
I ordered a wallet on 6/9/2019. It's been over 30 days and I still haven't received my order. I checked the tracking and it says the item is still in transit. I spoke with Bonnie and asked for a refund because I'm suppose to have the item by now. I did NOT select "parcel post" so the item shouldn't take over 30 days. Bonnie refused to refund me and simply told me to wait. After reading the reviews, I'm convinced that this place is a scam. Not only do I want my money back, I want social media to prevent this place from promoting their business online. They are scam artists, con artists and thieves!!!
Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.
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