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AuthenticWatches

www.authenticwatches.com

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1.0 14 Complaints
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AuthenticWatches Complaints 14

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4:01 pm EDT
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AuthenticWatches AuthenticWatches: Legit Source for High-End Watches at Reasonable Prices

that AuthenticWatches is the real deal. They got the goods and they got the prices to match. I was skeptical at first, but after doing some research, I found out that they are legit. I ordered a Rolex from them and it came in perfect condition. The shipping was fast and the customer service was great. I would definitely recommend AuthenticWatches to anyone looking for a high-end watch at a reasonable price. They got the goods and they got the prices to match.

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3:51 pm EDT
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AuthenticWatches AuthenticWatches Review: Shady Characters and Bad Experience - Stay Away!

I gotta say, I had a pretty bad experience with AuthenticWatches. They just seemed like a bunch of shady characters to me. I mean, I don't wanna be too harsh, but I wouldn't trust them as far as I could throw them.

I did some research on Yelp, and it seems like I'm not the only one who feels this way. There are a lot of negative reviews on there, and honestly, I don't blame those people one bit. I think the positive reviews on there are probably fake, to be honest.

I don't wanna get too into the details, but let's just say that I had some issues with the watch I bought from them. It wasn't what I was expecting, and when I tried to return it, they gave me the runaround. It was a real pain in the you-know-what.

So yeah, I would definitely recommend staying away from AuthenticWatches. There are plenty of other places to buy watches from, and I think you'll be much happier if you go somewhere else.

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3:42 pm EDT
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AuthenticWatches AuthenticWatches.com: A Disappointing Rip-Off Company - My Experience

So, I put down a deposit of 3 grand on AuthenticWatches.com. They told me to wait for 3 months, and I was like, "Okay, cool." But then, they sent me an email, and it went straight to my junk mail. I didn't even know they sent it! And then, they went and cancelled my order! What the heck, man? And to top it off, they won't even give me my money back! And, get this, they raised the price on the watch I wanted! What kind of rip off company is this? I called them up on the exact day that the 3 months were up, and they still wouldn't do anything for me. I'm so disappointed and angry. Don't waste your time with these guys.

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Is AuthenticWatches Legit?

AuthenticWatches earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds AuthenticWatches to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, AuthenticWatches is known for their high standards and safety. If you're thinking about dealing with AuthenticWatches, it's wise to check how they handle complaints.

We found clear and detailed contact information for AuthenticWatches. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for authenticwatches.com can be seen as a positive aspect for AuthenticWatches as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of AuthenticWatches's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Authenticwatches.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Authenticwatches.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

AuthenticWatches as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up AuthenticWatches and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Authenticwatches.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While AuthenticWatches has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 14 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Our research indicates that AuthenticWatches is associated with high-end brands, a sign of commitment to quality. We encourage you to read through the reviews and complaints to gain a more comprehensive understanding of their offerings and customer experiences.
  • We conducted a search on social media and found several negative reviews related to AuthenticWatches. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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AuthenticWatches Disappointing Experience with AuthenticWatches: Terrible Customer Service and Frustration

So, I was thinking of buying a watch from AuthenticWatches, but man, was I disappointed! It was a total disaster. I mean, I was really hoping for a good experience, but it turned out to be a complete nightmare. I don't think I'll ever shop there again. The customer service was just terrible. I mean, come on, guys! You gotta do better than that! I wasted so much time dealing with them, and it was just not worth it. I'm really disappointed, to be honest. I was hoping for a great watch at a great price, but instead, I got a headache and a lot of frustration. I don't recommend this place to anyone. Save yourself the trouble and go somewhere else. Trust me, it's not worth it.

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AuthenticWatches AuthenticWatches: Buyer Beware - Dishonest Return Policy and Fees

So, I bought a watch from AuthenticWatches and it didn't work when I got it from Amazon. I had to send it back and they said they'd give me most of my money back, but they only gave me half! They said there was some kind of fee they had to charge me for "restocking" it, but that's just a bunch of baloney. They straight up lied to me and I'm never buying from them again. Don't make the same mistake I did, stay away from AuthenticWatches.

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AuthenticWatches AuthenticWatches Review: Sketchy Returns and Questionable Quality Control

I gotta say, I had a pretty rough experience with AuthenticWatches. I mean, don't get me wrong, they've got some pretty sweet watches on their site, but man, they really dropped the ball on a few things.

First of all, let's talk about returns. Now, I get it, sometimes you gotta send stuff back. But these guys charge you at least 50 bucks just to do it! And get this, even if it's not your fault! I mean, come on, that's just not cool.

But that's not even the worst part. I ordered a watch from them that was supposed to be brand new, but when it arrived, the box was all messed up. Like, seriously, it looked like it had been through a war or something. And to top it off, there was no paperwork from the watchmaker. Like, where did they even get this thing?

Honestly, it all just seems a little sketchy to me. I mean, I know they've got a good reputation and all, but I just can't shake the feeling that something's not quite right. And when they charge you for shipping, but the shipping didn't even cost that much, it just makes you wonder what they're really charging you for.

So yeah, I don't know if I'd recommend AuthenticWatches to anyone. I mean, sure, they've got some nice watches, but with all the issues I had, I just don't think it's worth the risk.

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AuthenticWatches Disappointing Experience with Authentic Watches: No Rolex Warranty & Faulty Watch

I gotta say, I had a bit of a rough time with Authentic Watches. I was hoping to get a good deal on a Rolex, but it turns out that they don't come with a warranty from Rolex themselves. That means that if you ever want to sell it, you're not gonna get much for it. I tried to sell it back to Authentic Watches within a year, but I never heard back from them.

To make matters worse, the watch I got didn't even keep time properly! I had to take it to a Rolex dealer to get it fixed, which was a real pain in the butt. And honestly, the prices at Authentic Watches are way too high for what you're getting. If you're really set on getting a Rolex, I'd recommend just being patient and waiting until you can get a new one directly from Rolex. At least then you'll have a warranty that's actually worth something.

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AuthenticWatches Unreliable Customer Service: My Experience with AuthenticWatches

So, I had a bit of a problem with AuthenticWatches. I ordered a watch through Amazon Pay, but Amazon cancelled the order on the same day and sent me an email to let me know. But then, AuthenticWatches went ahead and shipped the watch anyway! And they expected me to pay all these extra fees for duties, taxes, returns, and stocking. What a mess!

I tried to tell them that Amazon had cancelled the order, but they didn't seem to care. They just kept pushing me to buy the watch anyway. I was really disappointed with their customer service. It just wasn't professional at all. And I don't even think they're supported by Amazon Pay, which is a bit sketchy if you ask me.

So, if you're thinking about buying from AuthenticWatches, just be careful. They might not be the most reliable company out there.

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AuthenticWatches Disappointing Experience with AuthenticWatches: Poor Price Matching, Hidden Fees, and Unhelpful Customer Service

I gotta say, I was pretty let down by AuthenticWatches. I tried to get them to match the prices of a couple other sellers, but Susan told me they only match based on "value." What a bunch of baloney! And get this - I paid for my watch online using Amazon pay, but then they wouldn't send it to me because they only take bank wires for anything over $10,000. They don't wanna pay those American Express fees, I guess. So basically, they're not being upfront about the real cost of their stuff. And don't even get me started on their customer service - it's like they don't even care! I'm definitely not gonna give them any more of my business.

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7:21 am EST

AuthenticWatches Bullying and unethical behavior

Total disappointment! I ordered a watch in October 2020 and was not informed that they did not have the model in stock. After correspondence they asked for a down payment which I sent by bank transfer. I was informed to wait 3 months.After 3 months after I asked what was going on I was informed that I would receive soon. Again correspondence and always on my initiative and in the end they admitted that they could not deliver my order.To this day I am waiting for a refund when their response is that they do not compensate for the mental anguish which caused me and will not reimburse me for the expenses which the bank owes me!In their impudence to this day advertise for sale the watch model I wanted and even though I commented to them then I was told it would be updated and the refund could not be sent because of "strong winds" in their environment ?!AuthenticWatches' answers are always very polite but they are empty and unreliable! I'm still waiting to get my money! At least!

Desired outcome: Reimbursement of down payment and expenses. Compensation for emotional distress and apology.

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5:45 pm EST

AuthenticWatches rolex 126600

These people were a total disappointment! They did not price match 2 vendors I provided and Susan stated they price match based on "value". BS after BS. I paid for my watch online through Amazon pay on their website then they refuse to send the watch because they require bank wires for amounts greater than $10, 000. They do not want to pay American Express fees. Therefore there misrepresenting the price of the product. Customer service is of no concern to them. I will not do business with these people ever again

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2:08 pm EDT

AuthenticWatches watch purchase - false list price

I just got off the carnival magic where I was happy to purchase a invicta pro diver men's automatic 40mm stainless steel case black dial - model 8926 that retailed for $489 and I paid $150. I came home to check the price at invicta and this watch was never $498 it retails for $189.00 and sells for 90.72 I feel cheated and after a good experience on my first cruise with carnival and now have bad impression of your cruise line. This is a deceitful practice and should be stopped immediately! https://invictastores.com/collections/invicta-pro-diver-men-s-automatic-40mm-stainless-steel-case-black-dial-model-8926

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12:33 am EDT

AuthenticWatches can't cancel my order!

I've ordered a watch from www.authenticwatches.com company and about 10 minutes later I decided to cancel my order, because I found a better deal on another website.
So I contacted AuthenticWatches customer service and asked them to cancel my order. They said that in order to cancel it I need to pay a restocking fee! Are you kidding me? I contacted them 10 minutes after I made my order and they already asked me to pay! They said that my order was already in process. What a joke! Of course I did not believe them and demanded my money back. They said that there was nothing they could do and that actually was the end of our so called conversation. Terrible!

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7:52 am EDT

AuthenticWatches double charge and no reply from the seller

I bought ORIS watch from the website www.authenticwatches.com, but the company turned out to be total scam. The seller never sent my ordered watch, so I sent several emails and asked about the status of my order. Later I found out that he charged my card twice. I sent more emails, but no answer from them. I fed up with their silence. So I wanted to open a case against this seller, please leave comments if you haven't received your purchase.

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aleexx
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Mar 26, 2013 10:01 am EDT

Authenticwatches.com website is a SCAM. It does not a matter of selling counterfeit or faulty products. The 'seller' just takes your money and blocks your emails. I really hope something happens so no one else gets hurt.

Overview of AuthenticWatches complaint handling

AuthenticWatches reviews first appeared on Complaints Board on Jun 14, 2014. The latest review AuthenticWatches: Legit Source for High-End Watches at Reasonable Prices was posted on Jun 13, 2023. AuthenticWatches has an average consumer rating of 1 stars from 14 reviews. AuthenticWatches has resolved 0 complaints.
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  1. AuthenticWatches Contacts

  2. AuthenticWatches phone numbers
    +1 (800) 808-9928
    +1 (800) 808-9928
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    +1 (805) 823-8888
    +1 (805) 823-8888
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  3. AuthenticWatches emails
  4. AuthenticWatches address
    530 New Los Angeles Ave Ste 115-338, Moorpark, California, 93021, United States
  5. AuthenticWatches social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2025
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AuthenticWatches Category
AuthenticWatches is ranked 72 among 296 companies in the Jewelry and Watches category

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