Sol Organics’s earns a 1.0-star rating from 6 reviews, showing that the majority of customers are dissatisfied with organic bedding products.
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I sent back one of the two things I got from Sol Organics
I sent back one of the two things I got from Sol Organics. They got it on 8/19, I checked. I messaged them twice about getting my money back, but they still haven't given it back to my credit card. I even had to argue with my credit company about it. I saw some other reviews and Facebook posts that said this company doesn't give refunds unless you keep bothering them. That's not cool!
I ordered from Sol Organics on July 7 and got my stuff on July 16
I ordered from Sol Organics on July 7 and got my stuff on July 16. I paid a lot, $1,047.80. I was supposed to get two Organic Duvet Cover Set Dove Grey / TWIN / TWIN XL, two Down Pillow FIRM (Side Sleeper) / KING, and two Down Pillow FIRM (Side Sleeper) / STANDARD, and two Down Comforter ALL SEASON (700 Fill) / TWIN. But they didn't give me one Down Pillow FIRM (Side Sleeper) / STANDARD and one Down Comforter ALL SEASON (700 Fill) / TWIN. I want my stuff that I paid for. I tried to contact them by email, phone (number not working), and online chat (person stopped talking to me and didn't answer for an hour), but they didn't answer. My order number is SO36188.
I ordered a pillow from Sol Organics, but it was too medium for me, so I wanted to exchange it for a soft one
I ordered a pillow from Sol Organics, but it was too medium for me, so I wanted to exchange it for a soft one. I emailed them on August 10th, and they replied on August 13th with a label for me to send it back. They said they'd send me the new one once they got the old one back. I sent it back on August 14th and told them right away. They got it on August 19th, and someone named *** signed for it. I emailed them on September 3rd to ask about the new pillow, but they didn't answer. I emailed them again on September 16th and tried calling them four times, but no one answered. The voicemail has a different number too.
Is Sol Organics legit?
Sol Organics earns a trustworthiness rating of 62%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for Sol Organics. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Sol Organics has claimed the domain name for solorganix.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Solorganix.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several mixed reviews for Sol Organics have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Sol Organics protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Sol Organics has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We found that Sol Organics website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
- We conducted a search on social media and found several negative reviews related to Sol Organics. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
I bought some sheets from Sol Organics in January
I bought some sheets from Sol Organics in January. When I bought them, they didn't say they were out of stock. They sent me an email saying they were out of stock because of covid, which is okay. I sent them a lot of emails and called them a lot to ask about my order. I asked about when it would come on 1/25 and 1/31, but they didn't reply. I called them a lot and filled out their form in Feb, but their mailbox is full. I talked to one person in Feb, and she said it would come at the end of Feb. I asked for an update by 3/2 or to cancel my order. They didn't give me an update, but they sent me a shipping notification the next day. Great. I got my sheets in March, but they weren't the ones I ordered. I emailed and called them, but they didn't reply. My last email was on 3/10. Today, 3/15, I filled out the form again. I don't know how to get the right sheets if I can't talk to the company.
I bought a pillow from SOL Organics on 7 April (***)
I bought a pillow from SOL Organics on 7 April (***). I didn't like it and wanted to return it, but SOL Organics didn't respond to my emails or website form (I tried four times). I also called them five times, but they didn't answer the phone and there was no answering service. They're supposed to let me return it within 30 days for a full refund or exchange, but they're not doing that. I think SOL Organics might not be a good company and might not be following the rules. I'm trying to get my money back by disputing the charge with American Express and complaining to the Federal Trade Commission.
So I was on the hunt for some new sheets and came across SOL Organics
So I was on the hunt for some new sheets and came across SOL Organics. I ordered on 12/23 and was excited to get them. But then, in mid-January, I started to wonder where they were. I checked their website and saw they had a promo code I missed out on. They were nice enough to give me the code, but also said my sheets would arrive in 2 weeks. Fast forward to mid-February and still no sheets. I sent an email and they said they were still backed up but my order should arrive in 2 weeks. Now it's mid-March and I just want my money back. It seems like a scam to me. Their Instagram has other people complaining about the same thing. I get that Covid-19 is making things tough, but they shouldn't be taking people's money if they don't have the product in stock. They haven't communicated much with me, but they keep posting on Instagram. It's not cool to use an 'order delay' as an excuse for this long. I hope they get back to me soon. Thanks for your help.
About Sol Organics
Sol Organics uses only 100% organic cotton in its products, which is grown without the use of harmful pesticides and chemicals. This not only ensures that the products are safe for the environment but also for the people who work in the cotton fields. The company also uses a fair trade model, which means that the workers who produce the cotton and manufacture the products are paid fair wages and work in safe and healthy conditions.
The bedding and bath linen products offered by Sol Organics are of the highest quality, with a luxurious feel and a long-lasting durability. The products are available in a range of colors and styles, making it easy for customers to find the perfect match for their home decor. The company also offers a range of sizes, including twin, full, queen, king, and California king, ensuring that customers can find the right size for their needs.
In addition to its commitment to sustainability and ethical production, Sol Organics also offers exceptional customer service. The company provides free shipping on all orders within the United States, and customers can enjoy a 30-day satisfaction guarantee. If for any reason a customer is not satisfied with their purchase, they can return it for a full refund or exchange.
Overall, Sol Organics is a company that is dedicated to providing its customers with high-quality, sustainable, and ethically produced bedding and bath linen products. With a commitment to the environment, fair trade, and exceptional customer service, Sol Organics is a brand that customers can trust and feel good about supporting.
Overview of Sol Organics complaint handling
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Sol Organics contacts
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Sol Organics phone numbers+1 (952) 829-0400+1 (952) 829-0400Click up if you have successfully reached Sol Organics by calling +1 (952) 829-0400 phone number 0 0 users reported that they have successfully reached Sol Organics by calling +1 (952) 829-0400 phone number Click down if you have UNsuccessfully reached Sol Organics by calling +1 (952) 829-0400 phone number 0 0 users reported that they have UNsuccessfully reached Sol Organics by calling +1 (952) 829-0400 phone number
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Sol Organics emailsinfo@solorganix.com99%Confidence score: 99%Support
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Sol Organics address7301 Washington Ave S, Edina, Minnesota, 55439-2407, United States
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Sol Organics social media
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