Snap Fitness Gymproblems

L
This review was posted by
a verified customer
Verified customer

The owner of this Snap Fitness sent an unsecured email to at least 3 Recipients that contained my full name, complete address, home and work phone number, date of birth, CREDIT CARD NUMBER and 3 digit security code. I would not trust my personal information with him again. I honestly had no issues with the operation of the snap fitness facility or the staff. I needed a place to work out and 24 hour access was great. But anyone who would be so careless as to email personal information and financial data of customers over unsecured Internet clearly can’t be trusted with thousands of other customer contracts and data.

Responses

  • Sp
    spooner2268 Dec 30, 2011
    This comment was posted by
    a verified customer
    Verified customer

    They had every right, you can not trust anyone with your person information.

    Also I like to share an issue I had with the Snap Gym in West Windsor NJ:
    Here it goes, I was working out one day, and when I finished I moved my person items from the boses provided. Not relazing that I did not have my care, when I went back to the box I notice some one else was using it. I really wasn't sure which box I was using at the time, so I asked someone if I could look for my ID maybe they put their items on top, it was a problem, then I went to the other box, didn't see it. I had touch someone personal items and they go upset called me stupid, the person who allowed me to look informed this person calling me stupid that it was no big deal, and it was, the person got very upset that I had touch their personal items, I was not looking to steal anything I was just looking for my gym ID. I did find it on one of the other machines. I apologize to this person and left. Well I can in today to work out and this was address to me, this person conplain to the owner I had touch their personal items, and I think it was a dirty shirt or something. I explained to the owner what happen and he act as if this should not have happen, I should not have touch anyone personal items, I asked the owner what would happen if knowing so many person wear black that if they go to the wrong box what do you do. I just want to share this with all as well. just beware that you remember were your items are and that if you mistakenly go to the wrong box and touch someone else's items you may get in trouble. Now I don't feel good able going there any longer. Thank you for letting me vent

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