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11:40 pm EST
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TobaccoCapital.com - cigarettes

I have been ordering from tobaccocapital.com for quite a while and have only good things to say about them for the most part. They do ship quick and orders arrive quickly. However... I really do not like the fact that you have to pay by debit card. I would prefer to use a credit card. I am not sure if this is possible or not but it would be nice to get...

Read full review of TobaccoCapital.com and 51 comments
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J
7:45 am EST
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Riverstone Tobacco - riverstone tobacco purchased in australia

I am writing to you to offer some feedback in regards to your riverstone tobacco, both my partner and I smoke this tobacco and are very happy with the flavour and price. I find that in most pouches I am picking out "hard clumps" but thats fine its not too much but the last packet I purchased looks like it was cut with a blunt pair of scissors. Its dry and...

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4:59 pm EDT
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Peter Jackson - fresh burst blue cigarettes

Twice in 3wks now, I have bought a packet of peter jackson original blue + fresh burst (because I only smoke menthol/fresh) and i've pulled out a cigarette, popped it & lit it but it still tastes like a normal cigarette and it makes me gag!! I check to make sure it's been 'popped', which it has, but it is still a normal cigarette! Two packets with 1 smoke in each that has popped but didnt become fresh, so I can't smoke them!

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1:08 pm EDT
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Cigroad - non-delivery

Ordered in early August, all kinds of problems finding acceptable payment method. Finslly received word they were shipped, said they could take a month (from Kansas to Arkansas??) but they never arrived and now their website is down. So I'm out my money!!! Should have known better. My husband and I are elderly without a car and our local retail cigarette retail store went out of business.

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10:55 am EST
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Tobacco company - I found hair in side my pouch of tobacco

I opened the pouch to make a smoke and found a very long hair tangled up in the tabbaco this is the second time this year it has happened to me the first time I didn't repot a complaint the second time I had to that is wrong to find hair inside a brand new pouch I hope it never happens again to me or any one else I can send in the tabbaco with the hair in it to u guys as proof

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8:27 am EST
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John Player Special - tobacco

Each time I buy a pouch of jps I find disgusting amounts of barky stuff I am unable to use. I have been buying this product for at least 5 years and can probably make up a whole pouch of unusable badly stuff. I am contemplating changing because of the badly stuff. I have attached some of the product I am unable to use with my cigfarettes. It is the same every time I buy this product lately

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3:10 pm EST
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Gambler Tobacco - the loose pipe tobacco

Gambler, I didn't mind the twigs I often find in your tobacco cause I liked your tobacco, it was the perfect tobacco flavor, strength and everything. It didn't burn or irritate my throat like some other tobaccos do. BUT two times in one year this bizarre odity happened while smoking that left me sick and baffled: Suddenly, as I am taking my next puff, that...

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J
11:51 am EST
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Newport Cigarettes - menthol 100 cigarettes

The last few packs of Newport 100 menthols I've purchased have been stale/half empty of tobacco. If I don't pack the cigarettes they are so loose that a lot of the tobacco just falls out of the cigarette. If I do pack them I have about a half inch of paper at the end of my cigarette and down by the filter the cigarette bends and they break easily. Plus they...

Read full review of Newport Cigarettes and 3 comments
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5:43 pm EDT
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Windsor Blue - windsor blue superkings

I buy between 200-400 cigs a week. On a pack I've opened 1 of the cigs is unsmokable. The butt is unwrapped not completely but enough so I can't smoke it and I dare not even attempt to smoke it due to this. I'm disabled and not able to enjoy my smoke and shouldn't even have to write a complaint to you about your products. They shouldn't leave the factory in...

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8:20 am EDT
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cigexpress.us - cigarettes

I ordered 3 cartoons of Salem Gold for a total of $110.92. They contacted me because I didn't finalize my order. I told them I don't deal with Bitcoin, moneypacks or straight credit cards. The caller whom identified himself as "Brandon Armitage" said with some small transactions they will let you use Debit/credit cards. So he had me use the app CASH, which...

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10:29 am EDT
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Gambler Tubes - gambler menthol king tubes

I usually buy the menthol gambler tubes, and never had an issue but the last two times I purchased them I opened the box and half of them were crushed. Which I found odd because the box was in perfect condition. I personally don't like throwing my money away on bad products. Gambler tubes work on my machine well that's why I purchase them. But I will stop if this keeps happening.

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7:08 am EDT
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Bond Street - tobacco

I bought bond street gold in the 40s (I usually buy blue but it had sold out) I have been smoking these for a while now and today I had pulled out a smoke go to light it and it had tiny holes in it, so I decided to pull more out to have found 5 of them had holes in them. Is there a way to compensate for this? These don't come cheap!! It's ridiculous...

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J
3:38 am EST
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Windfield - windfield optimum crush blue 30's

Hi i recently bought a packet of Windfield optimum crush blue it was a pack of 30. I was on my lunch break at work when I opened up my pack I had bought before work and sparked up a cigarette out of the pack and tasted a very strange taste and ashed my smoke hoping the horrible taste would go away and realized there was a object that appeared to be a...

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Read full review of Windfield and 32 comments
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10:51 am EST
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Gambler Tobacco - cigarette rolling device

This handheld, plastic, injector is the poorest quality rolling device I have ever used. I have been rolling for over 3 years and have tried every trick in the book to, consistently, roll a decent cigarette. Having problems that I have never encountered with competing brands rollers. I will not be buying anything under this brand flag, as I had a similar...

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8:19 am EDT
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Newport Cigarettes - stale cigarettes

I've been smoking newports for well over 5 years. A few days ago I went to buy my weekly carton down at the Mobil on Congress street in Portland Maine. They're a little pricey, but the only place open at the time. When I opened the first pack they were stale and had tiny rips in the paper. So I opened another and had the same issue. The whole carton wa...

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8:09 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Longbeach Tobacco - Packet rip on opening

on 31st january I purchased my ususal 55gram pouch of longbeach original yellow tobacco. On trying to open packet I found that it had too much glue and had to rip the packet open which led to the inner lining being ripped. Its annoying as basically I have 2 pouches in one as the tobacco goes on the inside aswell and this dries it out. Due to it being a...

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5:33 am EST
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Benson & Hedges - Damaged filters on benson & hedges blue

I have bought numerous of packets of Benson & Hedges Blue and when I open it, there are one ore more cigarettes with broken filters in them. I usually buy cartons at a time. This is unacceptable.. I buy my cigarettes at my local Spar in Brackendown, Alberton. I notice that it is only this specific brand. I suggest they take a closer look as this problem a...

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10:40 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Etop.fun - False advertising on, website and poor customer service

I ordered an ecig starter kit from them, because it says they have opened a large distribution center in the USA. That was a pre-order, and they didn't email me when it was shipped. I checked the website, and found out it was in Stock. I got on chat with Lucy, and she told me it had just been shipped from China. I mentioned the USA distribution center, and...

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10:08 pm EST
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Angela Avery - Peter jackson hybrid blue

Good afternoon my name is Angela. I have been buying these smokes since they came out. I swapped from Winfield optimum crush. It seems nearly every packet has some with the popper and no menthol in it. I can't smoke them without which has resulted in my having to throw them away. I really can't afford this to keep happening as they are more than a $1 each...

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8:40 pm EDT
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Horizon Blue Cigarettes - Fire hazard

I normally buy horizon 50s packs. These were out of stock and they gave me horizon 93mm long blue. There's nothing wrong with the cigarettes themselves but when the cigarette is smoked down near the stub the lighted end just falls away fromthe stub. If you are not alert to this happening, it could be a potential fire risk. It is not just the one cigarette...

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