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Each time I buy a pouch of jps I find disgusting amounts of barky stuff I am unable to use. I have been buying this product for at least 5 years and can probably make up a whole pouch of unusable badly stuff. I am contemplating changing because of the badly stuff. I have attached some of the product I am unable to use with my cigfarettes. It is the same every time I buy this product lately
Country of complaint: Australia
At Imperial Tobacco Australia we take consumers’ concerns about the quality of our products particularly seriously. We see from what you have written above that you have had a less than ideal experience with one of our products. We invite you to contact our Customer Response Centre on [protected] to have your experience recorded so that any production problem can be identified and dealt with swiftly and appropriately.