SmartStyle review: Service [protected]@ salon in Gardendale, Al

I was at salon on 7/05/2021 for shampoo & style, I am a black woman, she didn't put enough wrap lotion on my hair to mold it down, I had to show her how to wrap my hair, plus it taken the dryer 15 to 20 minutes before it begin to heat up, the services was awful, the salon was dirty, Don't know if she done black hair before, but she in a business that do all types of hair, and if she didn't know how to do it, she should have told me. I have been to other smart style salon, never had any problems, I was visiting for the holiday, so I am due a refund for services not been rendered