SmartStyle review: Haircut

I went to Smart Style inside of Walmart in Winchester VA two weeks ago today for a haircut. I thought my request was fairly simple. I have medium length layered hair and I asked to have two inches taken off the layers and the length and to trim my bangs and texturize them a little. What I ended up with is a disaster. It's by far the worst butcher job I have ever had. She cut additional layers in the top of my hair, the layers as well as my bangs are horribly uneven and the top was left long with no layers. I basically have a layered mullet and will be going to another salon today to see if they can fix it. I know I will have to lose a lot more length to repair the damage but I simply can't look in the mirror another day with this mess! I want my money back!