SmartStyle review: haircuts

I went to the smartstyle in Hamburg pa. My fiancé and children All got our haircuts, they all came out crooked looking . The management is awful, the boss grabbed my kid by her face telling her to straighten her face or she's going to hold her by it pushing on her face hard and squeezing her. then proceeded to show me what to do if she don't sit still by grabbing my face . I am so disgusted and honestly would like a refund of my money back for the services . This lady is arrogant and rude and shouldn't be allowed to work in an environment that has a dog in it let alone a child!