Smart Circle International
Newport Beach, California
United States - 92660
|Mon||8:00 AM - 5:00 PM|
|Tue||8:00 AM - 5:00 PM|
|Wed||8:00 AM - 5:00 PM|
|Thu||8:00 AM - 5:00 PM|
|Fri||8:00 AM - 5:00 PM|
|Mon||8:00 AM - 5:00 PM|
|Tue||8:00 AM - 5:00 PM|
|Wed||8:00 AM - 5:00 PM|
|Thu||8:00 AM - 5:00 PM|
|Fri||8:00 AM - 5:00 PM|
I was in my local Sam's Club and they had a wide assortment of travel deals available. The one that...
STRONGLY RECOMMEND NOT BUYING A SMART CIRCLE CARD!!! I bought a RTJ Golf "Smart Circle Card" at Sam'...
Beware, I purchased a vegas from Smart circle and was told I could not use it. I tried to get my money back...
Hello to all. I'm guessing many of you have come upon this after a google search for "Competition...
I purchased a fan appreciaton coupon packet for $39.99. There are 2 two free game coupons, as well as 6...
I recently returned back from deployment and decided to take my
my wife and son to Disney World. Unfortuately I'm up for deployment again soon. I called to cancel my reservation with Smart Circle and it was refused. The supervisor told me that the military isn't special and no refund would be given. I spent $119.00 and the advertisement didn't mention that the reservation was non-refundable.
It breaks my heart to know that other soldiers could be booking with this company.
I recently took a volunteer group of 30 people to a go carting track, to thank them for their efforts. Out of my pocket, I was willing to spend $600 for the efforts of the people who put their hearts out to help others. We were told by numerous Smart Circle representatives, and the head of it, Tim Chase, said we would have a blast. When we arrived, we were told that Smart Circle coupons were no longer taken.
No problem, everyone is pretty flexible so we went out to eat. But then when we tried to get a refund (which still hasn't happened) we were told to go through this supervisor, that director etc. and they would not issue a refund for the services they said they would provide.
I advise not using Smart Circle since they lack any type of business ethics, honesty and integrity
I purchased a vacation package from The smart Circle and was told I could stay at any Disney Resort of my choice I just had to make sure there was availabilty an to make a rsvp at least 30 days prior. And when I called (they ) smart circle said I did not have a choice of where I was gonna stay and they could not tell me I had to wait for an email or letter with a conformation and It would take up to 7 days and said I had to pay the $15.00 a night tax on the room right then on the phone or I could not get it. I had already paid $49.99 for the package so I went ahead and paid the $45.00 and it's now going on 2 weeks and I have not received any emails or letter in the mail. I have no way of getting ahold of them and when I try to call Smart Circle I can't get anyone on the phone. And also I was told when I called to to book the room that I would have to go to a welcome center first (the day Im due to check in) an they the welcome center will tell me where Im gonna stay for the weekend and then give me the voucher for the hotel they pick which would be a Holiday Inn express or something similar. And it would be atleast 6 miles from Disney and they would make arrangements to take us to the timeshare and do the tour for 90 mins. I am so disappointed at how this company keeps you in the dark on where your gonna stay an how they turn everything around but take your money right away. I do not like the fact that I have to waste my time driving to Orlando pay for gas and have no idea on where Im gonna stay until I go to the Welcome Center at which I have no idea where that is until they email me. Save your money an dont waste your time to much of a hassle. I'm gonna try an get my money back.)
As you glance through the job opportunities on career builder you'll likely see some enty level marketing and sales rep positions. Being a junior in college with no relevant work experience in the field I wish to pursue (marketing) I thought this 'opportunity' could benefit me. I went in for a first interview that was more of a quick formality that lasted approximately 15 minutes.
I was scheduled for a second interview quickly after where I had to to 'shadow' the assistant manager in a day of field work which I was led to believe was not the majority of what my job entailed. Sure I knew door to door sales was sleazy but I was promised all sorts of financial 'opportunity' so I figured I could do it if the money's right.
I feel so stupid for just accepting a job that didn't offer any concrete figures or direct answers. I took the job and left the place I had been working at for over 4 years making $16 per hour plus some benefits. I was in training for two weeks making $40 per day working 11 hr days and in the short two weeks I noticed an alarming trend that screamed GET OUT. Everyone there in the office (all the sales leaders and even the people in charge) was broke.
They all drove around crappy cars that weren't maintained well, ate at crappy restaurants and were HUNGRY for cash. Pretty much everyone there was pressured into working 60 hr weeks only to bring home $700 at the very most. This works out to a little over $11 per hour before taxes with no benefits, paid time off, health insurance, gas reimbursement, NOTHING. No wonder three of the 'lead people' were living out of one apartment broke and desperate for money. They were all working themselves to the bone day after day while they're being fed this pipe dream of 'owning their own business' so that they keep making smart circle rich.
I was duped into thinking this was some great opportunity when in reality it was just a scam that takes advantage of suckers who fall for deceptive sales tactics like '90% discount' and some 'free rounds of golf' when in reality the discounts are minuscule and nothing is free. Also, sales reps are taught to solicit businesses illegally by walking into office buildings with NO SOLICITING displayed clearly at the entrance. I was even instructed to hide my 'merchandise' when entering these buildings in case of security guards.
People look at you like you're trash and it's by far the most demeaning job I've ever done (and I've washed dishes and worked on a farm). I'll be the first to say that I refuse to do anything illegal for a living especially for crappy, less than minimum wage pay. Coaching people to engage in illegal activity and requiring commissioned sales reps to work from 7:15 am to around 7 pm has to be illegal itself.
The atmosphere was extremely sketchy and cult-like and I got out as quick as I possibly could. I'm not saying that this job isn't for some people because maybe you could succeed at it but... I'm not here to make judgment calls on anyone's character there but I was subject to a lot of deception and indirect answers when I had questions.
Honestly, I wish everyone at this office the best and I hope they get out before they lose all their friends and family from the ridiculous hours and end up penniless because of the ridiculous pay. Mainly, the purpose of this article is to inform any perspective employees of what they are really getting into at this 'dream job' and to get them to do some research on smart circle and its satellite companies before 'drinking the cool-aid' like I did.
I recently wrote to CareerBuilder.com about these companies: I have fallen victim to working for Dallas Edge...
I am sick of seeing the 1099 field sales people that couldn't hack it in a 100% commissioned position saying that the company is a fraud or that the advertising is fake. To all the 10, 000 field sales people that have gone business to business for Smart Circle...Thank you to the ones that are committed to their jobs and can make it in a stressful outside sales 100% commissioned environment. And to the other 20 that can find nothing better to do than slam this company online...make sure that your next job is not selling door to door/business to business or selling at all. That is obviously not your place in business.
I purchased two Smart Circle Cards from Heavenly Nail Spa in St.Augustine Fl. for Christmas gifts. When I called to receive the item detailed in the package they refused to execute these services. They stated that they have a lawsuit with Smart Circle( because they refused to pay them)and will not be accepting anymore smart circle cards! You can understand my frustrations. So I contacted smart circles customer service and they stated they don't know why Heavenly Nail Spa wouldn't accept my card but I could return them as long as it's been within sixty days and it would take 6-8 weeks to receive my money back. Well I purchased before Christmas and it's been past 60 Day's because I've been trying to deal with customer service. So I e-mailed them asking if there was a different procedure if the services where refused and also my frustrations about my $100 being in transit for so long. There respond was I can go online and pick out a different service. I stated I just want my money back because I am afraid they would refuse services elsewhere. Then I received this E-mail and of coarse I did not purchase them online or over the phone!!
Dear Valued Customer,
& nbsp; Thank you for your most recent email. I do apologize for all the inconvenience that you have experienced as well as my late reply to your email. We have been experiencing a high volume of calls, messages and emails. Unfortunately I do apologize for the long procedure but it is a standard time wait for a refund. If you did not order your certificate on line or over the phone directly through SmartCircle, we DO NOT credit back on your credit card. We are not the company that directly charged you, the representatives do work for direct marketing companies.
We do have a procedure when it comes to receiving your money back. You may receive a full refund providing that your package has not been used and is within 60 days from the date or purchase or 60 days before the expiry date if the company is not wishing to honor the package.
If there isn't anything in your area, we may give you a credit voucher that can be used at a later date for another promotion. The credit voucher does not expire and will only be removed once you call to redeem it.
I will kindly ask that you contact our customer service department [protected] so we may further assist you.
Thank you and have a great day!!
Job applicants be forewarned(UPDATE: San Antonio Police have been made aware): A 'marketing'...
I purchased a card for close to earlier this year for a card that entitled me to discounted meals at the Enterouge restaurant in Schaumburg, Illinois. I believe I was entitled to 8 different discounts and have only used 2 of the and now there is no website to let me know what I still have avaialble. When I called the 800 number on the card they claim they never had a website get in the cirlcle. - Yet I have a credit Crd type card with a membership number on it that I have in fact used before as well as visited their website, which is printed on the back of my card.
Membership number [protected] Jennifer Reiger for the Enterouge restaurant in Schaumburg. my number is [protected]. - would appreciate an explanation!
I am not a pissed off employee, I actually like the company and the people I work with. However, you need to...
I am writing regarding the very rude customer service representatives that you have in your office. I have had the worst experience with your company from the beginning until now. I had one rude customer service representative after the other. My first bad encounter was with your customer service representative Stacy. This is who I spoke to when I was trying to get my money back for the certificate I was given as a gift. I then had to ask for a manager because Stacy was unable to give me the type of service that I deserve.
I called THE SMART CIRCLE's customer service line [protected] with the hopes of finding out when I would receive my refund on the gift certificate that was misrepresented and sold to someone, and then given to me as a birthday gift. I spoke with Lindsay (the manager) who let me know about how to go about getting my refund. The customer service representative Gabrielle was talking over me and not listening very well at all and then she hung up the phone on me before I was able to get an answer as to when I would be receiving a refund. After the very rude Gabrielle hung up the phone I called back and spoke with Lindsay again who was very rude and also hung up the phone one me. If a customer is calling in, it is obvious that they need help but if the help that you have is rude and abrupt, the customer will not want to do business with you as well as will spread the word about their bad experience. It is very difficult to recover from a bad reputation. I am willing to call every company as well as forward this email to the companies that you currently do business with to let them know of my poor experience.
I am also prepared to report the smart circle to the Better Business Bureau as well as get this information onto the internet so that when someone searches the smart circle they will see my complaint.
Do not buy advertisements from smart circle brochures! They are a rip-off! They came in to our salon and spa and offered a great deal to us, they said that they would do our advertising for a small fee and sell it for us. They offered to put our packages together and get back to us on how we thought it would look. They made us sign a contract and said they would get back to us. The guy who sold it to us left us a number if we needed to get a hold of him for any reason. It ended up being a fax machine!
That next week we got so many calls to come in, and we hadn't even seen what they would be selling for us. We had people coming in that said they paid only $40 dollars to get 4 services which included a spa facial and wax, a spa manicure or spa pedicure, massage and hair. That is over a $200 dollar value that we as independent contractors are doing for free! We are trying to make money because we have rent to pay and we are doing these services for free!
We have not seen any money from smart circle, and we cannot get a hold of them to cancel this. They are making money off of our name, and when we cannot accommodate 200 calls in a week we don't know what to do!
Do not fall for this scam, do not do business with smart circle! Be very very aware, I have looked them up on the internet and they go by different names too. Beware!!!
Hi. This is my first experience with your company. I purchased a vacation from an acquaintance of mine for a...
Well, the title speaks for itself. I actually went through the same thing with JT, and unbeknownst to me...