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SM Supermalls

SM Supermalls review: service 3

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Author of the review
11:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I went this morning to sm lanang premier, our home. Upon entering I already noticed there was no customer at all. Literal, everyone was just standing, chismis and some are working on Xmas decors. I approached these group of sales ladies doing the decors and asked if they were on sale. One girl Said, no, but sm Davao is. So I asked if how much percent and if it's for all items or prestige etc. She replied to me, we don't know, if you want you go there and check and ask. So I said, do you know how far sm Davao is?! So I said why don't you call and ask your branch. All of them were pointing to each other cos no one wants to call! So I told them if they are all disable that they can't call. No one dared to help or assist until I really got so mad. Please note again that no other customer was there except me. I highly suggest all of these staff should be fired out! Ayaw nila mag trabaho then get out. FYI, sm matina is more than an hour away from sm premier lanang. So please tell me if you won't get mad. Thanks

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Test File
, US
Feb 06, 2020 3:38 am EST

Employee is on break for a very long time.

Service unavailable: 01/31/2020 4:00PM - 4:30 PM

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pearl cordero
, US
Jan 11, 2020 8:15 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Disney item pants bought in SM Moa, cant it really be replaced in SM bicutan due to branding?
I believe once bought in SM, it can be changed in any of its branches.

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adeline magno
, US
Nov 07, 2019 2:35 am EST

Lagi na lang over maningil cashier niyo sa hypermarket. Ang .50cents ginagawang katumbas na piso? San napupunta mga overages na yun kung nakakailang .50 sila sa maghapon. Monitor it please. Maybe next time i take the complaint to authorities

  1. SM Supermalls contacts

  2. SM Supermalls phone numbers
    +63 28 761 111
    +63 28 761 111
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    11%
    Confidence score
    Customer Service
    +63 917 876 1111
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    32%
    Confidence score
    Customer Service
    +63 908 876 1111
    +63 908 876 1111
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    13%
    Confidence score
    Customer Service
    +63 922 876 1111
    +63 922 876 1111
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    22%
    Confidence score
    Customer Service
    More phone numbers
  3. SM Supermalls emails
  4. SM Supermalls address
    10th Floor, Mall of Asia Arena Annex Building, Coral Way Cor. J.W. Diokno Blvd., Mall of Asia Complex, Pasay, Philippines
  5. SM Supermalls social media
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