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1.1 164 Reviews

Sling TV Complaints Summary

1 Resolved
153 Unresolved
Our verdict: If considering services from Sling TV with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Sling TV reviews & complaints 164

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Newest Sling TV reviews & complaints

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K
10:09 pm EST

Sling TV comercial

I am by far conservative, however this line of commercials are horrible! I should not have to explain to my 9 year old why these people are acting so weird when they are watching tv! These commercials are on all times of the day and need to be limited to certain times when there are sexual innuendos. This is very crude and makes me not even interested in their products. I would hope these commercials are removed!

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M
7:56 pm EST

Sling TV commercial for "sling tv"

December 26th 2018. This must be the 30th time this disgusting commercial with the purposeful idea that they are SWINGERS--and god awful UGLY ones at that VS SLINGERS shown up on CNN. I will continue to pay for Direct TV-, along with Netfix AND Hulu. NEVER will this vulgar, obscene and down right disgusting group ever get a dime from us. I grew up with STREAKERS as the norm at many events. Skinny dipping part of a summers day. But swapping sexual partners as a joke? Their ad department needs a smack up side the head. So "Slingers" take your product and Sho*e it.

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Branski
, US
Mar 08, 2019 12:02 pm EST

Sling commercials are totally offensive... Years ago, this garbage would never be on the air... Since our complaints fall on deaf ears... The ONLY WAY that they will listen to us is through loss of revenue... What the other advertisers that follow the SLING commercials need to realize is when we mute these sling commercials, we also mute the commercials behind it as well so your money is being wasted...

ComplaintsBoard
B
3:49 pm EST

Sling TV sling commercials with megan mullally and nick offerman

The ads are not "funny". The ones with Megan and Nick are especially offensive. These ads appear all during the day and into evening programming. Kids are around when these ads are aired. They need to stop or would those of us who are offended filing FCC complaints make a difference?

We have considered moving from satellite television due to cost, but there is absolutely NO WAY we'd consider Sling. It's disgusting. The old commercial about being "picky with your tv" was just fine and done by a long time character actor.

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Dbledee
, US
Sep 08, 2019 11:10 pm EDT

I love these commercials! For those of us that find them non offensive, keep them! Half the people complaining most likely have dirty little secrets!

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Mamasoup
, US
Jun 21, 2019 12:18 am EDT

I ABSOLUTELY HATE them as well. They are very annoying over n over n over. They embarrass me n I don't even know who they are.. I don't need no smart [censored] replys either. All I have is regular T.V. so my channels are limited.. Hopefully soon they will get rid of them.

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KRayDunn
, US
Mar 09, 2019 10:13 am EST

It amazes me that Nick Offerman, the author of Good Clean Fun, who is concerned about writing books that would include offensive language would participate in the new ad campaign for Sling TV . The commercials lack taste and are more likely to decrease sales rather than increase sales. I am very impressed by much of what Nick does, especially in promoting woodworking as a hobby for everyone, but unfortunately the decision to be a part of this ad campaign was simply a lack of good judgment.

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Ghost8984
,
Dec 28, 2018 3:52 pm EST

Very trashy and it cheapens their brand imo

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Anita Bawnghit
, US
Nov 24, 2018 6:51 pm EST

Its a paid service, if you don't like it, then cancel.

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Beths717
Dugger, US
Oct 02, 2021 8:53 pm EDT
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Hey genius... the commercials, which is the basis of this particular complaint, are aired everywhere; regardless of what service you have! Therefore, if you can't "cancel" an ad...duh. Even if you canceled Sling you will still see the tacky commercials on every other paid service and air channels. Hope that raised your IQ above 40.

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Anita Bawnghit
, US
Oct 22, 2021 1:07 pm EDT
Replying to comment of Beths717

Sorry, Karen, it didn't.

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*Jesis is Lord*
, US
Nov 24, 2018 6:42 pm EST

I absolutely positively HATE the sling commercial with the woman and her husband saying "kids... wanna sling? It's sexual and very inappropriate for anytime on TV.

ComplaintsBoard
L
10:19 pm EST

Sling TV sling commercial

Your "Slinger" commercial is obscene, offensive, and not family friendly. Parents don't want their kids seeing it. I will never buy your product simply because of this commercial. At this time of the year especially, people enjoy commercials that promote family values, community and morals. This commercial has none of this.
Please rethink your commercial.

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DBX23
, US
Jan 30, 2019 10:13 pm EST

With Sling TV's current 'swinger' commercials...there is no chance in hell I would ever purchase their products. Those commercials are entirely inappropriate to be aired any time before 11pm or so. I am not a prude at all, but I don't want to have to be explaining to my children what they're talking about, and have already had one of them asking about it. Stop the trash now, Sling TV!

ComplaintsBoard
Y
1:10 pm EDT

Sling TV slingers commercials

These commercials are exploiting, inappropriate, crass, vulgar, and very offensive. This commercial is being seen by people who do not wish to see sexual commercials and having it on times when children will be watching is quite inappropriate. My children are seeing these commercials during commercial break during their tv shows, when a quite inappropriate gesture. My children are asking me questions about these commercials which the answers would be extremely out of line for a parent to Answer. This commercial is extremely inappropriate

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M
12:29 pm EDT

Sling TV inappropriate commercials

It is so disgusting to see these sling TV commercials. Especially being on during the daytime hour. It makes me sick. I would never have your service. They need to be taken off the air. You have young children watching these commercials and they are suggesting swingers for there services. It is disgusting. Take it off, anyone that has this service I hope they stop it, it would make me stop it.

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Ronald Pidgeon
, US
Aug 03, 2019 3:19 pm EDT

Maybe you can tell me what to tell my 10 year old daughter when she sees you perverted [censored]ing commercials you [censored]! Never in my lifetime will I use your services after showing us what disgusting [censored]bags you are!

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SLING is disgusting!
, US
Jul 13, 2019 9:15 pm EDT

SLING IS SICK/DISGUSTING AND INAPPROPRIATE!
Sling is inappropriate and disgusting! I couldn't wait to get a smart tv just so I could subscribe to Sling. However, after I did get the smart tv Sling already came out with these sick and disgusting commercials. Guess what. I refuse to subscribe to their service now. Just like when the Obama's took over Netflix, I canceled Netflix as fast as I could and will never, ever subscribe again.

ComplaintsBoard
B
7:05 pm EDT

Sling TV fraudulent charges on my account

They charged me over 800 dollars in fraudulent charges by using popular cell phone company names! My bank flagged it immediately in the same day I started the account. I was notified of a charge for sling and metro pcs and tmobile all of which were linked to the sling account and all in the same day that I had signed up for the company. Fyi I haven't used my card in over two days until putting in for trail for sling tv of which I should have been charged anything yet but they did charge my card for $1.

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R
2:40 pm EDT

Sling TV tv commercial

The two new commercials are trashy and inappropriate and worse than the earlier ones. I and many others I have talked to, have stated that we would not purchase because of the stupid new commercials. The couple on these new commercials are trashy and depict sexual misconduct. They are disgusting and inappropriate. Children are very impressionable, these commercials cause children to think naughty things. Please remove them or put them on after prime time hours. Thank you.

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Pat Brady
, US
Oct 19, 2018 9:35 pm EDT

I cringe every time I see the Sling commercials, so immediately change channels. They are disgusting, sexually suggestive, low class and downright stupid. Listen up, Dish (who owns Sling): I'm not sure I want to continue as your satellite customer. I certainly would not consider Sling, but maybe it's time to go to another provider, who is not going to put these horrible ads on TV for children to see.

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Philly2019
, US
Oct 05, 2018 3:57 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I hear you! How are those commercials supposed to make anyone want to use their service? They are not funny or appealing at all.

ComplaintsBoard
L
9:04 pm EDT

Sling TV freezing

Every time I'm on sling it will freeze up and exit you out on the TV. It's not my internet I know for sure so please fix bc this has happened more than twice. Also commercials will freeze up or repeat itself and the still exit you out. Trying to watch a show and we had to keep going to the show bc again it will exit us out when we try to resume the show.

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B
7:23 pm EDT

Sling TV sling tv

It's more like trash tv. Very offensive commercials. Are you forgetting that children are watching these commercials as well? Or maybe they don't care. Yeah, Thats probably what it is.
It's not just about kids though. It's about decent morals and principles being pushed aside by profit.
Just remove thrm, go back in the board room and rewrite a new commercial sling TV! Don't worry, you can afford it. I will never support Sling TV ever!

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DBX23
, US
Oct 30, 2018 10:07 pm EDT

Sling TV, get rid of your obnoxious, inappropriate "slingers" tv commercials or I will never consider purchasing any of your products/services. I don't want to have to explain your commercials to my kid and he has been asking about them. You ought to be ashamed!

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Anita Bawnghit
, US
Sep 24, 2018 10:16 pm EDT

I am sure they are going to go out of business now.

ComplaintsBoard
M
1:04 pm EDT

Sling TV slinger tv commercial

This commercial is VERY inappropriate and uncomfortable to watch around my family and friends! So sick of changing the channel every time it comes on! My kids ask questions asking what they are talking about and become curious to the point they want/ try to google it online! It's not funny nor entertaining! Why does this world shove sex down children's throats?

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stown
, US
Sep 06, 2018 3:49 pm EDT
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My thoughts exactly!

ComplaintsBoard
M
1:34 pm EDT

Sling TV commerils

I am so utterly disgusted with the Sing TV commercials. How is it that they think it is a good thing to add sexual thought in it. It is for that reason I will never subscribe to their service. Those kind of commercials should be banned. I hope that there will be enough complaints to get something done about this as soon as possible. I am getting tired of having to change the channel to avoid having to hear it.

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11:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Sling TV - swingers vs. slingers and dr. ruth ad

When is Sling going to understand that they are doing a fierce disservice to their potential customers? These commercials from the half-naked ugly man in a towel, gut hanging over the top to the continuous ad for Singers vs. Slingers and now Dr. Ruth giving her sex hints on national television are more than extremely distasteful. There is a large majority...

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C
2:52 pm EDT

Sling TV commercial

The Sling commercial ( which thinks its being funny ) depicts a group of people confused about Swinging couples watching a new cable TV company.
It's not funny .Just absolutely stupid. Not to mention offensive. Especially if children are watching and want to know the meaning of this garbage.
Take it down and attempt to come up with something better otherwise you will be out of business in no time.
Two thumbs down and Zero stars.

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A
8:37 am EDT

Sling TV sling tv commercials

The sling commercials are obscene inappropriate and misleading.
Leading the public to believe they are implying swinging, as there are many people including younger people who are not aware of the meaning of this commercial or swinging.
So when asking or doing an internet search
There much of inappropriate things that appear.
This leading the consumer is part of how corporations do not care about the youth
And put no moral limits on there implications as long as there is a buck to made. When did lack of morality and lack of ethics become so acceptable in this country of ours.

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Ana Jauregui
, US
Oct 01, 2019 9:29 pm EDT

Do you have the phone number to call for refund by any chance.

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Emily Peaslee
, US
Sep 16, 2018 5:01 pm EDT

I agree whole heartedly with the comment above. The Sling TV commercials are very suggestive, and very offensive.

Even if Sling was a good deal, I would NOT use it. The association of 'sling' with 'swing" is done on purpose. That is not okay. Why must sex and lust be used to sell things. How far America, and the world, have gone in lowering their morals.

Please consider our young people and children and change your commercials. Thank you for listening.

ComplaintsBoard
B
10:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sling TV unauthorized credit card charge

Today, Aug-13-2018, I was reviewing my credit card account online when noticed a charge of 49.28 dollars from Sling.com. I got very upset as similar issue had happened 1, 5 month ago when they claimed that I or someone else went online and ordered a multiple devices access and a pay per view of something. I remember that I had to call customer service to explain that I didn't ordered anything. They understood the issue, gave me a refund of the amount charged for those unneeded services and walked me through a password change, just in case of someone had my password and was ordering things without my permission. A little bit awful, but I was ok because my money was refunded. Unfortunately, this new issue haven't had the same happy end. when I called customer service this morning, they told me they couldn't refund the amount charged because I have a prepaid account. It just sounded weird because I have the same account as 1, 5 month ago and they were able to refund (?). They told me that the only way to have the 49.28 dollars was by a credit to be used next year during service renewal. I didn't plan to stay with sling for one more year, so it was not a solution for me. I tried to explain to the customer service attendant that I didn't ordered any service, and no body in my house has my password to order anything, and as it has happened for the second it is for me more than clear that there is a malfunction in the Sling system. She transferred the call to a specialist, but they final answer was they were not going to refund this charge. Because of this issue not solved I cancelled my contract, but they told me that the unauthorized charge will not be refund still. In other words, they have my credit card info, they car charge whatever they claim I have ordered and that's it. I feel I was stolen by this company. What can I do now?

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JD Yamaha
, US
Apr 01, 2019 9:32 pm EDT

That is their new policy. No refunds period. You will have to dispute it with your credit card company, and they will attempt to fight your dispute. You should win since they cannot prove you authorized the charges electronically.

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C
10:16 pm EDT
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Sling TV tv commercial

Sling TV has a completely inappropriate commercial airing during hours that should be considered family friendly. For months I have had to make up stories to explain away slinging vs. swinging to my 9 yr old son. Really. We are at a point were swinging is an acceptable topic around children. I will NEVER use Sling TV. As a matter of fact, it is this commercial that is sending me over to the other side. NO MORE CABLE. If we think that swinging is funny and ok to joke about in front of our children we are doomed as a society!

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Fontaine
, US
Nov 09, 2018 7:15 am EST

Yeah, who on earth thought this was a good idea? It's horrendous.

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T
5:04 pm EDT
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Sling TV unauthorized charge on credit card

In October 17 I signed up for 7 day trial which I cancelled within the deadline. Now in May 18 I get charged on my credit card. I called the customer service and they tell me I won't get a refund as it is prepaid and that I should call my bank and also to have my password changed. This is nothing but a scan. I am the only one who has access to my password and if my bank info was compromised than it would have other unauthorized charges. The company is taking advantage and committing fraud here. Even when I called the company within 3 days of my credit card getting charged they wouldn't refund me instead I am told that I can watch the channel for a month after which the subscription with be cancelled. Also when you go online and try to remove your credit card info. it doesn't give you the option to do so. Another slick move by the company.

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JD Yamaha
, US
Apr 01, 2019 9:38 pm EDT

My experience exactly. I guess they make more money refusing to deal with situations like this. They charged my card twice with no authorization and told me the same crap they told you. I am disputing it with my credit card company.
The amazing thing is that they have access to see if you used the service and from what IP address. Even if they look into it and you did not EVER use the service they will still not refund the money. It is their business model. I am sure many give up the fight and just lose the money.

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C
9:44 pm EDT

Sling TV commercial

The sling tv commercials that run constantly for children to be exposed to is absolutely distasteful and disgusting... It's to the point I would never consider using sling services..

The children that could potentially view this commercial need not be exposed to this kind of "selling techniques" or advertising.. There is enough sickness in the world, must you use the need to advertise a product or service to exploit sickness even further.

As a consumer I state: pull the plug on the sling commercial

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9:16 am EST

Sling TV unauthorized credit card charges

When I reviewed the billing information on my fathers account, I noticed there was a $59.99 charge made on 10/31/2017 for a pay per view fight. I called the customer service number and told them that we did not order this. I was told that there is no refund for P.P.V. I did argue with her that I know we did not order this. My Dad is 88, and he has a hard time running the ROKU stick. She told me that it is a 2 step process to order this, and the pass word on the account must be entered. Well, my father does not know the pass word, or even my e mail address, which the account is set up through. He does not like fights, and neither do I, I don't even like football, sorry to all of the fans out there, but I don't. She told me that she would forward the request for a refund to the department that handles this, "Customercarescalation", and I would receive an e mail in two days regarding this. Well, I did, and of course it said, "according to our records, you ordered UFC217 : Bisping vs St Pierre which begins on Nov 4 2017"7:30 MST". Well, we did not order this, and no one else has the account information, so, how did this happen? I guess people pay that much, but not here, and my father and I are both on fixed incomes, and its a lot of money, especially to just be taken away. They would not even consider that this was an error on their part. I really can't believe it! Needless to say, the account will be closed. And if I give any reviews, or speak to anyone about Sling, it will not be positive. In my mind, they stole $59.99 from my 88 year old father.

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JD Yamaha
, US
Apr 01, 2019 9:05 pm EDT

They are liars. They did the same crap to me. We started a new Sling account and used it for three weeks. It was only used on one device at a time, and we canceled the new account after three weeks. Two months later I noticed a charge from Sling on my statement. I went back through my credit card statements and realized there were three charges on my card, the one I authorized and two more for an old account that I used to have. Somehow an old account got activated after I started new account. They said I must have logged into a device that had old account information. I told them that if that happened there was no warning or message to "restart" service. They said that is not their fault and that I need to factory reset my devices to remove their information so it cannot be reactivated.

I asked Sling to check our usage to prove that we never used two accounts at the same time and we never used it after three weeks of starting the new account, after canceling it. They said that usage does not matter at all.

I disputed the charges and Sling told the credit card company that I authorized the charges. I had to re-dispute the charges and tell the credit card company I did not. As of now four months later it is still an ongoing struggle and has not been resolved. The charges are on hold with the credit card company as the "investigate" it. I assume I will eventually win the dispute, but I will never give Sling TV another credit card number.

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Tenzi
, US
Jun 03, 2018 4:55 pm EDT
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Back inOct 2017 I signed up for the 7 day trial and had it cancelled it before the 7 say expired. Now in May 2018 they charge me $29. So I called customer service and I am told it is pre paid and I won't get a refund and I will be able to watch for a month. They didn't want to refund my money back even though I called them up within 3 days of my credit card getting charged. Instead they told me to change my password and call the bank. The company is fraud and this is nothing other than a scan. I am the only one who had access to my account and if my bank account was compromised than it would have other charges which there was none.

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peggy hatfield
, US
May 26, 2018 11:02 am EDT

billing me for an account closed 3 months ago. the crooks

Sling TV Customer Reviews Overview

Sling TV is a popular streaming service that offers live TV channels and on-demand content. Our review of Sling TV shows that the service has received mostly positive feedback from users. One of the most praised aspects of Sling TV is its affordability, with plans starting at just $35 per month. Additionally, users appreciate the flexibility of being able to customize their channel lineup with add-ons and extras.

Another positive point of Sling TV is its user-friendly interface, which makes it easy to navigate and find the content you want to watch. The service also offers a variety of features, such as cloud DVR and the ability to pause, rewind, and fast-forward live TV.

Some users have reported issues with buffering and streaming quality, but overall, Sling TV has received high marks for its reliability. The service is available on a variety of devices, including smartphones, tablets, and streaming devices like Roku and Amazon Fire TV.

In summary, Sling TV is a great option for cord-cutters who want to watch live TV without breaking the bank. With its affordable plans, customizable channel lineup, and user-friendly interface, Sling TV is a top choice for streaming TV.

Sling TV In-depth Review

Pricing and Packages: Sling TV offers a variety of pricing options to suit different budgets. They have two main packages: Sling Orange and Sling Blue, each priced affordably. Additionally, they offer a combined package called Sling Orange + Blue, which provides access to both packages at a discounted rate. The flexibility in pricing allows users to choose the package that best fits their needs and budget.

Channel Selection: Sling TV offers a wide range of channels, including popular ones like ESPN, CNN, HGTV, and more. They also provide add-on channel packs for specific interests, such as sports, news, and lifestyle. While their channel lineup is extensive, it's important to note that not all channels are available in every package. Users can customize their channel selection by adding or removing packs as per their preferences.

User Experience: Sling TV provides a user-friendly interface that is easy to navigate. The layout is clean and intuitive, making it simple to find and access desired content. The on-screen guide allows users to browse through channels and schedules effortlessly. The overall user experience is smooth and enjoyable, ensuring a hassle-free streaming experience.

Streaming Quality: Sling TV offers high-quality streaming with minimal buffering or interruptions. The video playback is smooth and the picture quality is impressive, especially when streaming in HD. However, the streaming quality may vary depending on the user's internet connection speed and device capabilities.

Device Compatibility: Sling TV is compatible with a wide range of devices, including smartphones, tablets, smart TVs, streaming devices, and gaming consoles. They have dedicated apps for popular platforms like iOS, Android, Roku, and Amazon Fire TV, ensuring users can access their favorite content on their preferred devices.

Customer Support: Sling TV offers reliable customer support through various channels, including phone, email, and live chat. Their support team is knowledgeable and responsive, assisting users with any queries or technical issues they may encounter. They also have an extensive FAQ section and online resources to help users troubleshoot common problems.

Additional Features: Sling TV provides additional features like cloud DVR, allowing users to record and store their favorite shows for later viewing. They also offer a "Restart" feature, which allows users to start a live program from the beginning if they join late. These additional features enhance the overall viewing experience and provide added convenience.

Overall Value for Money: Sling TV offers great value for money with its affordable pricing, extensive channel selection, and additional features. The ability to customize packages and add-ons allows users to tailor their subscription to their specific preferences, ensuring they only pay for what they want to watch. The overall package options and features make Sling TV a cost-effective streaming service.

Pros and Cons:

  • Pros:
    • Affordable pricing options
    • Wide range of channels
    • User-friendly interface
    • High-quality streaming
    • Compatibility with various devices
    • Reliable customer support
    • Additional features like cloud DVR and "Restart"
  • Cons:
    • Not all channels available in every package
    • Streaming quality may vary based on internet connection

User Reviews and Ratings: Users have generally positive reviews for Sling TV, praising its affordability, channel selection, and user experience. Many appreciate the ability to customize their packages and add-ons. However, some users have reported occasional buffering issues and limitations in channel availability. Overall, Sling TV has received favorable ratings for its value for money and overall streaming experience.

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