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Skechers USA

Skechers USA review: manager

S
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8:01 pm UTC
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

My son saw a homeless man asking for shoes and drove to your store to buy him some. The cashier also wanted to show good-will and asked for his employee discount to be applied to the $50 total. The manager refused. I buy all of my shoes at this store and they aren't cheap. I don't give a rat's a** about your policies. Sometimes, giving back is the best policy. My son has 3 young children and a sick wife to attend to. I am ashamed of telling all my friends how much I love Skechers and believe me~THAT will change! You will get NO MORE of MY money and I am going to broadcast to everyone who will listen, of your BS, selfish policies! GOOD DAY SIR?MA'AM! The address for this store is: 86 E. Shaw Ave. Fresno, CA. 93710

Resolved

My son's wife called Skechers and retold the story, at which time Skechers offered to reimburse them 50% of the $50 total! YAY SKECHERS! I can continue to shop there and I will tell everyone who will listen how great a company Skechers is! Thank you so much, Skechers, for stepping up and giving back to our community!

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