Sirius XM RadioLifetime subscription scam

C Feb 23, 2018 Review updated:

Many years ago I opted to purchase SiriusXM's lifetime subscription option for $500. Monday, I purchased a new car and called to have my subscription transferred to the new vehicle. It was at that point I was informed that transferring the subscription was not an option, that my lifetime subscription transfer was only in the event that the radio was stolen or defective. Keep in mind that Sirius offered me the option to buy the lifetime subscription stating that I could transfer it one time to another radio so the sales person was aware it was in a vehicle! There were no options provided when I contacted them so I requested a manager in their complaint department to contact me 3 days later NOTHING because all they kept saying was I'm so sorry transferring is not an option, so now my old car continues to have lifetime So now, the owner of my old car gets the lifetime membership, and I get to purchase a new one if I want one again! Very unethical and disappointing SiriusXM!

Responses

  • Sg
    Sgttrunk Feb 23, 2018

    I was thinking about purchasing Sirius Radio. I won't now because that is a deceptive practice. Thank you for posting that. You saved me the frustration you are going thru.

    0 Votes
  • Bi
    Bird20 Aug 15, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I HAVE THE SAME PROBLEM!!! SO PISSED!!!

    0 Votes
  • Bi
    Bird20 Aug 15, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I AM IN THE SAME BOAT AND SOOO PISSED!!!

    0 Votes
  • To
    Tony Pezzuto Sep 14, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I have lifetime too . Nobody told me that it meant you can only have 3 add on radios the first 2 burnt out Im still on my3rd If this radio quits Im out of luck and I cant transfer this radio to my new truck ! And you cant get a refund of 500 bucks this is a bad business practice ! Lifetime means lifetime they never said the lifetime of the radio !

    0 Votes
  • Bi
    Bird20 Sep 14, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I did get mine transferred supposedly the LAST time and they charged me $75... Keep that in mind! :)

    0 Votes
  • Cg
    CGreenInk Oct 24, 2018

    There is a lawsuit pending Darlene Vaugh vs Sirius XM Radio Inc, Case 118-cv-10331 in the Distric Court for the District of New Jersey

    Bradley K King of Ahdoot & Wolfson
    http://ahdootwolfson.com/

    They have a short form on their home page - I supplied only date and price paid.

    0 Votes
  • Bi
    Bird20 Oct 24, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Dont give up!!

    0 Votes
  • To
    Towerlady Oct 27, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I too have supposedly reached my 3 transfer allotted maximum on my "lifetime subscription." An additional transfer would be necessary because their junky radio has failed and exceeded its 90-day warranty period (purchase was in April of 2018). So I am welcome to purchase a new radio AND a new subscription. So much for lifetime subscriptions! I have declined their bogus offer. As the radio was used in my home, I am migrating over to an Internet radio arrangement instead.

    0 Votes
  • Bi
    Bird20 Oct 27, 2018
    This comment was posted by
    a verified customer
    Verified customer

    The lifetime is supposed to cover radio failure...

    0 Votes
  • No
    notmyemail Jul 15, 2019

    Such a scam !! I purchased the “lifetime” subscription in 2005 or 06. It was sold as a one time fee. Far from it !! After I lost a vehicle in a hurricane, I had it transferred to a new vehicle. When that vehicle lease ended, they wanted a $75. Transfer fee to move it. I left it dormant for a couple of years out of frustration. When the paid subscription on another of my vehicles was about to renew, I broke down last week & paid the fee. Only to find out today that the lifetime subscription I had purchased with Howard Stern, now does not come with it now ? They gave me some lame explanation that I previously had a Sirius radio, & now I have an XM ? Huh ?? Isn’t it all one company now ?? Total scam & runaround ...

    0 Votes

Post your comment