Hello
I must write to you for help.
I am flying to Singapore now. SQ305 from LHR to SIN. It so frightfully disappointing.
My meal was dropped on the floor. And it would seem no more fish. So I asked for pork. It was so overdone it is rubber. Inedible.
The only alternative the manager can offer me is a sandwich and a voucher for meals.
This is just crazy. And I'm in 1st class...
I really want you to please pass this to someone who understands the important of partnership... this experience needs to be addressed. ASAP.
The Manager is called Seb.
Please help!
Kind regards
Philip