Shoprite U Save — poor service
I am going to be straight to the point. U save staff is really, really rude, unprofessional and un mannered.
Yesterday 26 february 2013 I went to u save in scottsville kraaifontein, to get jik, sponges and saw that the check dish clothes are r10.00. When I went to the till the price was r14.99.
I told the cashier that on the shelf it show r10. She then called the manageress and the manageress went to look but took forever to return. Then I went to go check and she was just standing there. I told her that what you see is what you buy. She was so flipping rude, she said your people come shop in this store and messes everything up. I was extremely upset. She then called one of the staff to look.
I went to the till and waited. This guy benson (Staff) then came back and said sorry the price is r14.99 I said no what I see is what I get. He then told me well you must ma do whatever you want but they are not giving it for that price.
I then left everything at the till and went to the manageress…she wasooo f……. King rude then I told her I am going to report her to the right people. She said you must do whatever she don’t flippen care. I pass this store every day and every day I walk in to buy something.
I am very unhappy and I am not going to leave this like this. I know I didn’t shop a lot of stuff, but at the end of the day a customer is always right and at the end of the day a customer pays there wages. And if this is how you handle your clients then I am sorry I won’t shop there. I will make it known how unethical the store is. And to top it all up they don’t evens have proper customer care, and they take their own sweet time to help at the tills…. Really now people think a lot of the stores and for them to treat loyal customer the way they did me honestly then I prefer to go to cape gate.
Some advice change the staff at the store, especially the manageress and the people at the tills, they will bring harm to u save….
Will await to your feedback…..