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Sheetz

Sheetz review: supervisor behavior/missing coffee cups/out of coffee

J
Author of the review
10:47 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

My brother and I visited the store for our morning cup of coffee. Of the several options four were blinking another solid red, we noticed the sign saying we could get a fresh cup for free if that was the case. Also, only three sleeves of small cups were available, no mediums, no larges were available. We got our coffee anyway, I had to mix my coffee since they were running out, and went to the register where one employee was on the phone and yelled for another to take care of our transaction. When the employee came to the register she was in a terrible mood. I mentioned that the lights were blinking, and she didn't even acknowledge this. She threw the additional purchase down on the counter and just whispered the total. When asked if there were other cups she ignored the question. When asked about the blinking coffee light policy she also didn't say a word.

I am a loyal sheetz card holder and may not be returning due to the lack of readiness for your guests and the complacent and down right rude attitude of the staff. Very dissatisfied.

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    Jul 29, 2026
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