Menu
Write a review
File a complaint
Sheetz

Sheetz review: Rude employee / long wait time for pick up order

S
Author of the review
11:04 pm UTC

September 4th, 2022 at 10 pm at the Sheetz in Bloomsburg, PA 17815. I had placed a mobile order on the app and the app would not let me pay with my card online so I went to the store to pay and waited for my food inside. There were about 1-2 people who placed orders ahead of me in store so I figured my order would be done promptly after theirs and placed on the mobile order rack out in the open in a spot where it is easily seen to customers. However the store got busy as many customers after me began placing orders in store. Then I noticed their orders were being completed before mine. I did not complain or confront the workers about the issue as I know they are very busy. But noticed one of the workers kept looking out at me and glaring and making disgusted looks at me (I imagine it was about me wearing a mask in the store due to feeling a little under the weather and wanting to prevent the spread of anything to others in the store and nobody else was wearing a mask). By around 10:25 I noticed the worker placed a pick up order over on a rack that’s placed out of sight behind the counter where customers would have to reach over to grab their food. When I went over to that second rack I saw my order and it said in the label that it was placed there at 10:07. I am very frustrated by how I was looked at and how long I had to wait in the store for my food. Hopefully this issue will be fixed to make it more helpful for other customers in the future.

Desired outcome: Better indication on when pick up orders are completed and for employees to not give customers nasty looks for the way they look. I would also like a response on a way this issue will be resolved for future customers

0 comments
Add a comment

More Sheetz reviews & complaints

View all Sheetz reviews and complaints
  1. Sheetz Contacts

  2. Sheetz phone numbers
    Click up if you have successfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have successfully reached Sheetz by calling +1 (800) 765-4686 phone number Click down if you have unsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have UNsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number
  3. Sheetz address
    5700 Sixth Avenue, Altoona, Pennsylvania, 16602, United States
  4. Sheetz social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 22, 2026
Sheetz Category
Sheetz is ranked 93 among 103 companies in the Retail Stores category

Most discussed complaints

On heated
1
(opinions to this review)