Sheetz review: Not service / food, and overall experience at location

Supervisor "Kay" was operating multiple registers at once leading to a snarky impatience when I was trying to provide my Sheetz reward card. After placing order at 10:48pm I finally received my food at 11:10, this is not acceptable especially because the food did not even get prepared correctly, it was cold and lacking one of the extras I added and paid for. I have already left a 1 star google review and would gladly change if issue is resolved.