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Sheetz

Sheetz review: Rude workers, not receiving my food order

D
Author of the review
5:45 pm UTC
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On March 8 at approximately between 9 and 9:30 pm I tried to order a 6in club combo and a side of fries, my order # was 511, Numerous people walked in and placed orders and received them after me, after a while I heard order number 543 called so I decided to inquire if they got order number 511, No employee responded to me, however the customer behind me decided to interject rudely and I felt threatened by his actions I told him to please mind his business at which point employee Emily started yelling at both of us to stop it and shut up, long story short the guy kept antagonizing me until he left and I believe he was friends with the employee, after he left I voiced my opinion how I can't believe that just happened at which point the same employee yelled at me again from behind the counter and told me I should leave, when she had absolutely nothing to do with the conversation, I kind of stood there in disbelief for a minute, then I put my food slip down and left. I tried calling the store and speaking with the manager when I got home, and the woman who I talked to was very nice and told me she heard the employee yelling at me from the back and that her name was Emily, she took my name and phone number And told me the manager would call me tomorrow, however I haven't received a phone call yet.. I was appalled and very disappointed with the whole situation..

Desired outcome: At least An apology

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