I went to New Stanton Pa Sheetz like I always do with a coworker at lunch. Almost everytime there I have bought products that needed proper ID in order to buy. This time though, a new employee that doesn’t know how to do their job (Rae) refused to sell to me, saying my ID wasn’t up to their standards, when there is nothing wrong with my I’d. So I wanted to talk to a manager (Nathanael) hoping he would realize that my ID was valid and he also refused service, while giving me attitude. This isn’t the first problem I’ve experienced with (Nathanael) while a previous experience he made me wait a very long time for my food while the whole time it was sitting there getting cold. So when given the food finally I wanted it done again cause it was cold and he refused service there as well. I would like something done about this and there are more complaints from others coming about Nathanael.
Desired outcome: Nathanael get demoted from manager because he doesn’t represent himself with those responsibilities well. Rae get evaluated to see if she actually knows what she’s doing .