I went into procurement avenue Reading PA 19606 sheets this morning.
I go there almost every morning to get a burrito that I eat for my lunch and dinner. Usually the services wonderful and the food is great.
There is a girl that works there. She is short with blonde hair I'm not sure of her name. When she makes them they are tiny and not worth the money I pay for them. I've said something before afterwards but I've never brought it back. Today I brought it back it was completely not satisfactory.
The girl that made it, was asked to remake it again. And I was very apologetic, I know how it is to work in service industry. But I also would like to get what I paid for.
When she gave me the new burrito, I said I was sorry to be a hassle...
She cut me off, in not very nice tone at all and said something like "it is measured and that's what I do so I can't help it..."
I get burrito almost every morning from them, for years now... And I never have them as tiny as the ones she makes. And paying $8,I so least expect more than 3 bites worth, and 99% of the tone that's exactly what I get.
Her attitude was not appreciated, and she really made me feel like I'm not welcome there anymore. That's not a correct customer service at all, no matter what.
She really ruined my experience and my morning.
Polina Shull
Desired outcome: I would like for the manager to speak to this employee. When she is working I will not be getting food at this place again.