I've been setting in the drive thru for over 40 minutes waiting to get service. I have set here watching the cashier wipe stuff down on the front line like the counter and receipt machine when they're at least 4 vehicles behind me. It's actually going on 45 minutes now. This is at the Galax VA store. They don't have a number to call or store number up at the drive thru window. The cashiers are not worried about the customers in the drive thru. They're standing there talking. I'm ready to start taking my business elsewhere