Menu
Sheetz Customer Service Phone, Email, Contacts

Sheetz
reviews and complaints

Sheetz's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.sheetz.com
www.sheetz.com

Learn how the rating is calculated

1.0 1494 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Sheetz complaints 1494

ComplaintsBoard
K
12:37 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

There's a girl named candy that works at sheetz on 422 in kittanning pa she's has been rude with me and other people for weeks now I work night shift and go in at 11pm and when she gets called up to check us out she shakes her head and stays in the back for another 5 minutes at least then she comes out and is rude to me something needs to be done!

Read full review of Sheetz
ComplaintsBoard
J
7:28 am EST

Sheetz Service

I was in sheetz Wednesday 1 day after our governor was on tv telling us that masks need to be worn. Athens the Sheetz employees had masks on and there was a sigh on the door that masks where to be worn in the store and thank you for that. The issue is that there was 4 people in the gas station that did not have a mask on and all of them got served and no one even said anything. I know that it will be hard to turn them away but this is hard for everyone. We must get a handle on this and Sheetz needs to do what our Govenor said to do. Please handle this before Sheetz gets a boycott against them. If this happens I will not be able to shop there.

Read full review of Sheetz
Hide full review
ComplaintsBoard
S
11:59 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered a carved turkey melt and a whole pepperoni sub with olives, boom sauce, marinara, lettuce on a pretzel bread toasted. And my sub ended being nothing but olives on top and way too much sauce. The carved turkey looked like it came out of a garbage can, the buns was too small for all the ingredients they put on it. I have never had any issues like...

Read full review of Sheetz
ComplaintsBoard
E
8:55 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I got 2 turkey bacon wraps with American cheese and asked they he toasted and cheese melted at the Butler Sheetz on New Castle Road this is the second time they were not toasted I filed another complaint last week about a burnt app sampler and sent pics please respond [protected] Elizabeth.[protected]@gmail.com

Read full review of Sheetz
ComplaintsBoard
B
1:13 pm EDT

Sheetz Cigarettes

I bought a pack of smokes "marlboros" that had a coupon for on and I gave the clerk my manufacture coupon for $2 and the clerk did not scan coupon correctly, so I didn't get my discount. I only found out on my credit card statement. I am sure it was accident but I was over charged. Call me at home [protected] please resolve the matter, asap, please. Thank you, or email [protected]@gmail.com

Read full review of Sheetz
Hide full review
ComplaintsBoard
L
7:16 am EDT

Sheetz My food

A little before 10 o'clock at night I went to sheets in Westminster right across from the new 7/11 and ordered curly fires, a cinnamon pretzel and a chicken quesadilla with sour cream and roasted tomato sauce and 2 monsters but that's not what I received in my bag I got everything but my quesadilla what I got was a cold wrap with with that inside

Read full review of Sheetz
View 0 more photos
Hide full review
ComplaintsBoard
T
10:23 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

First of all I am a valued customer and spend hundreds of dollars a week in this store. I was outside because my scan app was not working at their register. I had just purchased a few items with another card. Since my scan app wasn't working I was asking people if they knew how to use it outside of the store and the manager came up and made me leave the...

Read full review of Sheetz
ComplaintsBoard
T
11:08 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been using the car wash since sheetz went into the four-way entrance to taneytown, md (store #00132). No matter which wash I chose, they were all good. On sept. 22, 2020 I drove to taneytown (8 miles from my house) to get a car wash. I knew that the prices had been raised, no problem there. I just needed the basic wash so I chose the $9.00 wash...

Read full review of Sheetz
ComplaintsBoard
E
5:52 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been around way before sheetz came in our community while we welcome them their store has become an eye sore the pumps are filthy and dirty gas spilled all around the walk way around the store at the entrance needs to be power wash it is nasty and dirty from spills trash be outside the trash cans at the pumps be full all the time. the inside of the...

Read full review of Sheetz
ComplaintsBoard
M
2:10 pm EDT

Sheetz Experience

Employee came up behind me in men's restroom
at sheetz at corner of guilford College rd
& Hornaday rd In Greensboro NC
He yelled : Sir put the toilet seat up!

I was already cruddy and I didn't want to touch it.
I complied and did it but all the other people in the restroom were in dis belief. He was an older gentleman probably in his 60's
I've been sheetz customer for years.
This gentleman needs to be a bit nicer in his approach.
I'm sure this guy is already causing other problems there I would bet.

Mike

Read full review of Sheetz
Hide full review
ComplaintsBoard
C
8:56 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Tonight my boyfriend and I went to the Sheetz in east Huntington/mount pleasant pa. I order two crispy snack wraps with extra cheese, lettuce, tomatoes and banana peppers. When we got home I opened them up to where the chicken was this little piece that didn't fill up half the wrap and on top of that, the chicken was hard and nothing inside. The meat of the...

Read full review of Sheetz
ComplaintsBoard
D
10:25 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Went to Sheets location In Transfer Pa. 270 Edgewood Drive Ext. with my Girl. on 8/30/20 She waited five min for a lady using the Lottery Machine. When I can out the main store to the Vestibule where the Lottery machine and ATM are, I too decided to by several tickets. When I went to collect my tickets one fell through a slot in the machine and into the...

Read full review of Sheetz
ComplaintsBoard
L
11:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Sheetz makes the soggiest sub you could ever ask for. This is not my only complaint but we will start here. It only takes 12 minutes to make 2 sandwiches. So if you love soggy and have plenty of time to waste Sheetz is your place. Well I wasn't going to add more issues but according to the submit button, one's not enough. They put egg shells in their egg salad to go sandwiches that cost over $3.

View 0 more photos
Read full review of Sheetz
ComplaintsBoard
N
5:21 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I've bought tobacco through the drive through for a while now, and I'm hardly ever driving my vehicle it's always my daughter yet today I go and they refuse to sell anything to me because I wasn't driving. [censored] you sheetz, there's plenty other places I can go. They said they can't sell them to me because they sell alcohol through the window now. I don't...

Read full review of Sheetz
ComplaintsBoard
A
1:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My husband and his friend had to went to the sheetz in keyser west virginia. And were talking to each other and the manager only had gotten right into my husband's face. We will not be going back to sheetz in keyser wv. Also he only had a shield on when it is required to wear a face mask. He also told him if he didn't know how to act he could leave the...

Read full review of Sheetz
ComplaintsBoard
J
11:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

A young lady behind the counter is wearing a black lives matter mask. I'm getting real tired of all the racism, and thought that Sheetz would be above support a terrorist organization. I have been going into Sheetz on a daily basis for 4-5 years now. I will not go in there anymore. The sheets that I went into is 1825 S. Main st. Harrisonburg Va. 22801

Read full review of Sheetz
ComplaintsBoard
J
5:30 pm EDT

Sheetz Servi virginia ave cumberland md

I ve been a customer of sheetz for quite awhile, I stop there about everyday, two mornings last week the coffee pots were empty, so I left and stopped at the circle k, today I stopped at your virgina ave store in cumberland to fill my truck up with gas and went inside and ordered sandwichs and frie s for supper, went to the cashier to payand was told they dont accept checks nn more, I ve paid with checks there since they opened the place. I dont understand this, they have a machine to run a check like they always did bottom line is I told the cashier just to forget it and walked out;very poor decision on sheetz behalf, guess I ll be stopping at the circle k for everything, they take checks, they have the machine to run them also, I guess their not to lazy to use it!

Read full review of Sheetz
Hide full review
ComplaintsBoard
G
8:49 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was at Sheetz store #237, 701 Furnace Hills Pike, Lititz, PA 17543 on 7/26/2020 at 9:01PM for just a MTO Turkey Sub. With all the sign posted on the doors and all the requirement about everyone needs to wear a mask. While I was there waiting for my sandwich I counted 14 people in the store without masks and they were still coming in the door. There was a...

Read full review of Sheetz
ComplaintsBoard
N
11:41 am EDT

Sheetz No print paper

I have sent 2 previous complaints on 2 stores in Durham NC on Davis Dr and Miami Blvd. I am cutting up my card, my family 5 cards and the ones my security employees use. We are changing to Shell. At least Shell emails a copy each time. But your lazy employees have forced me inside for the last time with all this virus mess going on. Stand in line with a bunch of no mask thug

Retired police now have Security Service

Read full review of Sheetz
Hide full review
ComplaintsBoard
J
4:49 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I work 3rd shift. Around 2:10 am I went to the drive-thru to purchase something during my lunch hour. At the time there were 2 other vehicles in front of me in the drive-thru line. It didn't take long for them to service those 2 cars. When I finally drove up to the window, I saw an assistant manager and an employee over at the register talking. It seemed...

Read full review of Sheetz

Overview of Sheetz complaint handling

Sheetz reviews first appeared on Complaints Board on Sep 11, 2007. The latest review Hiring discrimination due to a disability was posted on Apr 22, 2024. The latest complaint snack wraps was resolved on Oct 22, 2019. Sheetz has an average consumer rating of 1 stars from 1494 reviews. Sheetz has resolved 14 complaints.
Ratings on other sites
Trustpilot
Trustpilot
3.7
1 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Sheetz contacts

  2. Sheetz phone numbers
    +1 (800) 765-4686
    +1 (800) 765-4686
    Click up if you have successfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have successfully reached Sheetz by calling +1 (800) 765-4686 phone number Click down if you have UNsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have UNsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number
  3. Sheetz address
    5700 Sixth Avenue, Altoona, Pennsylvania, 16602, United States
  4. Sheetz social media
Sheetz Category
Sheetz is related to the Retail Stores category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.