Sheetz
reviews and complaints

The kitchen was not open when I when in

I hear Sheetz has changed its policy in my State ( WV) where everyone gets carded for alcohol and tabaco, What purpose does this serve? I am in my mid to late 50's so if the policy is meant to be inconvenient for people over 40 then it is working splendidly, otherwise it is an annoying inconvenience and in trying to reconcile the logical need for such compliances escapes me. Are there 21 year old's dressing up like old men looking to purchase alcohol? If so, how many Sheetz employees was the victim of this? I would seriously like to know how many underage purchases have been stopped do to this "forward thinking" policy.

It is shameful to see the premier convenience store be kowtowed into policies that only effects your legitimate customers.

Just thought I should pass this along. I was getting gas at the Sheetz in Gettysburg Pa on Baltimore Pike and when I got out of my car the first thing I noticed was the volume of the music coming from the speakers. It was extremely loud. Now I normally wouldn’t have any issue with the volume of the music but if there was an emergency to happen and people needed to communicate it would’ve been extremely difficult. Or if there was an emergency going on one could be oblivious to it because they wouldn’t be able to here what was happening. Just wanted to pass it along and make someone aware. Have a good day.

I ordered a spicy chicken and Mac and cheese platter I got just a peace of chicken note else this is not the first time this happened at the sheets and food was cold other I wanted for me food when it was just sitting on the counter the whole time.

Lebanon church road store. By allegheny county airport. Approx 1030 pm on sat July 2nd..I had order number 460. On top of waiting 30 minutes for my food. I get home to find that absolutely none of my food was correct. I was missing an appetizer sampler, and missing my fries with nacho cheese. I did not get any of my food! My email address is [protected]@gmail.com

My name is Ian Linkhauer.

This is wrong. You need to make this right. This is the third time that something like this happened st this store. Until I receive a refund and compensated for my time, fuel. And frustration, me, my business, and all of my associates will not be shopping at aheetz. And that is a shame. Make this right.

The store was very dirty. Floors had not been swept. Back in the Kitchen area there’s food, trash, and all kinds of things on the floor. There seem to be a filming grease all over everything.

I visited the store on July 1, 2022. There are health hazards and code violations. Please investigate the store.

Thank you

I normally do not write reviews or complain about anything, however, the last 3 times I have placed an order via my phone for an appetizer sampler my order has been short. I normally order the appetizer sampler with 3 orders of the provolone sticks, however, he order has been short by 3 provolone sticks every time. Again I never complain but it is becoming an every time thing.

Thank you,

John Panyi

Email: [protected]@hotmail.com

Phone number: [protected]

It was June 5 2022, about 8 or 9pm. My 11 year old son purchased a gift card, with his own cash, from a newly opened Sheetz. Seemingly, the person working there neglected to activate the gift card during the sale because the card doesn't work at all.

We called the store and they said they can't do anything in-store about gift card issues, so to call Sheetz corporate customer service line.

I've called that customer service line about 12 to 15 times now, have left messages for a call-back, have waited forever to get to an agent, but nothing seems to work. It's pointless.

It is just a matter of $20, but to an 11 year old that's a large chunk of cash. We'd just like to get it sorted. As it stands now, Sheetz has taken $20 from a kid and gave nothing in return. It'd be a simple fix — just return my calls!

Usually when I get them they’re really good but this past week has been horrible Forget to put stuff in it when I paid for it I add extra flavoring and it always taste like milk paying six dollars for a drink and I can’t even get what I want it wouldn’t be so bad if it taste half decent but it’s been really bad lately last 4 drinks I buy I’ve been missing things I’ve paid for and they’re really expensive I don’t mind paying the price if it’s good then when you’re paying six dollars for a drink and it taste like crap it’s really upsetting

Walked into sheetz on S. Main Street in Graham, NC at about 9 a.m. on Thursday June 23. asked female African-American, teenage lady for a pack of cigarettes. Paid for them with change and my debit card. I laid the change down on the counter. She recoiled and would not count the change. I had to count it for her and tell her a couple times the amount. The rest was paid on my debit card. The fact that this lady cannot count change needs to be dealt with immediately. She is also rude and not friendly at all. No customer service skills.

I was at sheetz at hwy 54 in Cary, NC. Ordered a $7 chicken sandwich meal w stuff on the side like mustard and ranch. Received the sandwich w mustard and ranch on it. They refused to remake it because it was right but I had asked for it on the side. So rude. I will not go back and I need a refund of this sandwich. Thanks.

The wings i received tonight were burnt so bad it was unbearable i get wings there all the time usually fantastic but tonight they were black and covered in a pool of sauce and made it impossible to eat. This was at approximately 10:15 on 6/24/2022 at the trays valley location

I ordered a wake shake and specified I only wanted peanut butter swirled around the cup and on top of the whip cream with brownie bites. When they brought it to me it had chocolate swirl in the cup and on top of the cool whip. They took it back to remake it and when they brought it back to me it still has the chocolate swirl and peanut swirl inside of the cup and on top of the cool whip.

I'm sick and tired of having this entire LGBT lmnop crap shoved in our face. I guess I will just have to leave sheetz and the other companies doing this mess. Human is Human don't need to support a so called club. My family and I have said that we don't shove our views in your face don't shove them in ours. This is becoming a disgrace. So what is sheetz going to do about it.

Can't stand your streaming commercials, or. 'Why the Sheets not?' and the Sheetz condom ads, and the Asian everyone calls Joe, but whose name is Kevin. All terrible for different reasons. They are convincing me to never visit Sheetz, even though there are several in my area. So, effective in a negative way, I guess. I suggest you refrain from dirty language, dirty thoughts, and dirty racism, if you want to dare people in.

Ok I am about ready to stop going to sheets all together because it seems like every time I try to stop at sheets mainly Peter's creek road Roanoke va. And orange Ave Roanoke va. I can't get in or out of the store without one of those Crack head pieces of [censored] begging for money there all over the parking lot and in the store and no one is doing anything about it. Just last night I stopped in at sheets on Peter's creek just to get a snack an drink as soon as I got out of my vehicle here comes one of the Crack heads telling me some [censored] story of how they need money I tried to tell her that I don't carry cash but she wouldn't go away so I had one dollar cash on me I gave that to her hoping that she would go away but no she started saying that she wanted twenty and I could use the ATM to take out money I told her no she starting getting hostel so I just got back in my vehicle and left didn't even make it inside. this is just one of many times I've been ambushed by these worthless pieces of trash. They should not be allowed to hang out in the parking lot and harassing costumers.

Purchased 93 octane from pump number 17 or 18 on June 14 2022 at around 1am on my way home to fill up my motorcycle. Ran my bike to work the next day which is about a 15 minute ride and on the way home later that day my bike started running like garbage. Parked my bike for the next 2 days went to ride it again and would barely stay running. Parked again. Finally on June 22 2022 was able to diagnose. Started to take all my fairings off drained the bowls on my carburetors and noticed a orange tint. Drained into a clean clear container and the 93 octane was orange like HI C orange drained my tank and that also was orange.