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Sharaf DG Customer Care Service

18
Complaints177
Pending58
Resolved22

Sharaf DG LLC

Al Hilal Building, Ground Floor, Sheikh Rashid Road, Garhoud
Dubai
United Arab Emirates

Customer Support Phone Numbers

800 344 357(UAE) 31 18
8000 8007(Bahrain) 5 8
8006 6753(Oman) 2 4
800 0179(Qatar) 1 7
+971 42 530 500(UAE) 17 6
+971 800 344 357(UAE) 1 1
+974 17 328 181(Bahrain) 1 4
+20 109 489 6109(Egypt) 0 4
+974 22 009 280(Oman) 1 1
+974 800 0179(Doha, Qatar) 6 7
+974 44 838 435(Doha Festival City, Doha, Qatar) 4 5
Egypt
Mall of Egypt, Level 2, near Gate F2 & C2

Oman

Level 1, Muscat Grand Mall, Oman

Bahrain
• A-12 Bahrain City Centre, Manama Kingdom of Bahrain, Bahrain
• 2nd Floor, Ramli Mall, Road № 4041, Block № 740, Manama Kingdom of Bahrain
• Shop №104, Enma Mall Building - 493, Road - 16, Block - 925, Bahrain
• Seef Mall, Muharraq Seef Mall, 1st Floor, Near Arad Fort Museum, Arad, Al Muharraq, Bahrain

Abu Dhabi, UAE
• Abu Dhabi International Airport, Duty Free at Terminal 1, Terminal 2 & Terminal 3, Abu Dhabi, UAE
• Mushrif Mall, Abu Dhabi, UAE
• Abu Dhabi Mall, Abu Dhabi, UAE
• Dalma Mall, Abu Dhabi, UAE
• Al Wahda Mall, Abu Dhabi, UAE

Ras al Khaimah, UAE
Naeem Mall, Al Naeem Mall, Bin Daher St., Ras al Khaimah, UAE

Fujairah, UAE
Level 1, Century Mall, Fujairah, Uae

Al - Ain, UAE
Al Ain Mall, Sharaf Dg, Level 1, Stars Court, Othman Bin Affan St Al - Ain, Uae

Sharjah, UAE
• Level 2, Mega Mall, Sharjah, Uae
• Safeer Mall, Al Khan Interchange, Dubai - Sharjah Highway, Sharjah, Uae

Dubai, UAE
• Union Metro Station, Deira - Dubai
• City Center Mall, Shindagha, Bur Dubai
• Level 2, West Court, Deira City Center, Dubai
• China Court, Ibn Battuta Mall, Jabel Ali, Dubai
• Level 2, Times Square Centre, Between 3rd & 4th Interchange, Sheikh Zayed Road, Dubai
• Level 2, Electronics Zone, Dubai Mall, Downtown Burj Dubai Dubai
• Al Gadhir Building, Mankhool Street, Al Raffa, Dubai
• Union Coop - Muhaisnah, Dubai
• Union, Al Tawar, Dubai, UAE
• Egypt Court, Ibn - Battuta Mall, Dubai, UAE
• 4u Rashidiya, 1st Level, Union Coop, Rashidiya, Dubai, UAE
• 4u Mirdiff, G073, 1st Level, Mirdiff City Center
• Burjuman, Dubai, UAE
• Al Barsha Mall, Union Coop, Dubai, UAE

Qatar
• Ezdan Mall, 1st Floor, Al Gharrafa, Al Shamal Road, Doha, Qatar
• Mall of Qatar, 1st Floor, Street 373, Ar-Rayyan,, Doha, Qatar
• Doha Festival City, 1st Floor, Umm Salal Muhammed, Doha, Qatar
Plus

Sharaf DG Complaints & Reviews

Sharaf dg / no delivery

Ja
Apr 16, 2015

I purchased a led tv on sharaf dg gitex shopper stall (Bill number si/02423/g01/150404/00052) on 04th april 2015. They have written in the bill the delivery date is 09th of april 2015. Since then I have contacted customer care to get the delivery date. I am not getting proper response from...

Sharaf / very late delivery and not brand new product

Ar
Feb 02, 2015

I have ordered one hp envy 15k002ne laptop on 5/01/2015 from www.sharafdg.com online with full payment of 3599aed. As per the description the item supposed to be delivered by 8/10 business days. After 2 weeks when I didn't receive the order I called them and found the item was not shipped yet...

Sharaf dg / delay in delivery

Wa
Jan 22, 2015

I want to complain regarding delay in delivery of fridge I brought last Friday (16th Jan 214 ). I was informed that it will take place in one day . since then I am waiting for the delivery to be done but I have not received any response. I called yesterday to inquire about the delivery...

Sharaf dg / wrost services - delivery & customer care

Ac
Jan 10, 2015

This complaint is regarding worst delivery service ever provided by any store outlet in UAE. I have purchased a LG Front load on 02-Jan-15 ref. SI/02536/S01/150103/00025 from Safeer Mall Branch. I have been told that it will be delivered to me Maximum by Saturday i.e. 10-Jan-15. Since then...

Sharaf Dg Worst Delivery / delivery of lg

Ma
Jan 10, 2015

This complaint is regarding worst delivery service ever provided by any store outlet in UAE. I have purchased a LG Front load on 02-Jan-15 ref. SI/02536/S01/150103/00025 from Safeer Mall Branch. I have been told that it will be delivered to me Maximum by Saturday i.e. 10-Jan-15. Since then...

Sharaf Dg - Safeer Mall Sharjah / worst delivery service

Ma
Jan 10, 2015

This complaint is regarding worst delivery service ever provided by any store outlet in UAE. I have purchased a LG front load machine on 03-Jan-15 ref. SI/02536/S01/150103/00025 from Safeer Mall Branch. I have been told that it will be delivered to me by Saturday i.e. 10-Jan-15. Since then...

Sharaf dg / worst service ever

Ra
Jan 07, 2015

This complaint is regarding worst service ever provided by any store outlet in UAE. I have purchased a Samsung LED Model no. 50HU7000 with Free Samsung Audio Wireless bar on 02-Jan-15 ref. SI/03180/DMI/150102/00026 from Dubai Mall Branch. I have been told that it will be delivered to me...

Sharaf Dg/bold 9900 / lcd display

Je
Jan 02, 2015

I bought a white color blackberry bold 9900 from Sharaf DG store, Deira city center for 2499 dh 2 years back.LCD display of the phone started flickering after few months of usage.Then a permanent horizontal line showed up on the display(2 lines).As my phone was under warranty i took the...

Sharaf dg / skype camera missing in pack

Sa
Oct 08, 2014

Dear sir/madam, Good morning Sharaf dg promised me in gitex - dubai, regarding the skype camera delivery for purchasing my new lg 55 inch ua55lg830t model. Sharaf dg has not delivered the free lg skype camera as promised. After receiving the lg tv with 8 3d glasses, I am surprised that...

Sharaf dg / bad-quality laptops

Ca
Jun 14, 2014

Don’t buy laptops from the company Sharaf DG. I bought laptop, but after 2 weeks some problems occurred and it stopped to work, and they agreed to repair it for free, coz I had warranty. After 2 months and the same problem. They again and again repaired it, but new problems occurred...

Sharaf DG Time Square / delivery of purchased items

Eb
Feb 19, 2013

I have purchased a lg washing machine from sharaf dg time square on 14/02/2013, and ask them should be delivered before 18/02/2013, because my container is loading to send to india, unfortunatly they did not delivered on the date I have contacted several times to the customer service, but...

Sharaf dg / accessories not provided

Sa
Jun 29, 2012

hi, I had gone for visit in Dubai, and purchased 3D tv in Sharaf DG store, Dierra Dubai. The sales person told me that the 3D glasses are inside the TV box. I bought the TV to India and to my surprise, the glasses were not there. I sent mail informing this to Sharaf DG, they informed me that the...

Sharaf dg / no replacement allowed within 1 day even

Ar
Nov 01, 2011

Hi, On 31st Oct 2011 I purchased a Palson 30561 Fruit extractor +lima blender 30526 for 399 Aed from Sharaf DG Safeer Mall Store Sharjah UAE.I went to purchase a Food processor but upon Sales Executive convincing skills I ended up taking the above mentioned product. Next day I realized I...

Sharafdg Nokia E72 / defective piece

Tb

I purchased a nokia e72 from your ibn batuta branch, dubai The sales executive given me a defective piec. The e72 handed over to me was the last piece and the display of the mobile is displaying occasionally only

Sharaf dg / poor service/sharaf is a crap

De

Yes, this is exactly what I have found out about this retail company. As a customer, I prefer to make purchases easier for my side by ordering online. I have successfully done so, however, later on, I have decided to have the newly purchased blackberry exchanged with another item. I have...

Sharaf dg / find it here or claim it free lie

Ua

So much for Sharaf DG's brand promise of "Find it here or claim it Free!". What a lie. I went in to buy a tv and was informed that the item isn't available in store, however, if I fill in a form, they will have it available within 24 hours or I'll get it for free. So, I...

Sharaf DG Bahrain / return of camera nikon

Tk

Hi I WAS one of the good customer of Sharf DG Bahrain and Dubai. Few days back I bought one camera (Nikon) for one of my friend as birthday Gift, unfortunately he said he will not take the gift worth BD 560/-. I went back to Sharf DG the next morning to return them, but they where not ready to...