I ordered on Oct. 1, 2025 and received the order on October 14, 2025. I ordered 3X in their high waisted shaper shorts and 3X in their high waisted shaper panty. I received 4X in the shorts and XL/2XL in the panties. I tried calling, no human. I tried chat, no human. I tried messenger, no human. I would like Shapermint to exchange the items because the problem is on their side. I'm out $71.00 that I can't afford to be out of.
Claimed loss: I've lost $71.00
Desired outcome: I would like an exchange for the size that I ordered.
Confidential Information Hidden: This section contains confidential information visible to verified Shapermint representatives only. If you are affiliated with Shapermint, please claim your business to access these details.