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Oh Polly

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Oh Polly Reviews 3

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Oh Polly Genuinely been robbed

I bought two dresses and a pair of cargos and only kept one dress for my birthday. I returned the other two items in the SAME parcel as instructed. And they are refusing to refund the dress claiming they haven’t received it. But they have returned the cargos WHICH WERE IN THE SAME BAG. Been in contact with them and they’re outright saying it was never in there so I don’t have the dress or the money. Honestly an absolute rip off. I’ve always shopped at oh Polly but the overall quality of products, customer service and just general how they treat their customers is in the bin. Don’t shop here you won’t get your money back.

Recommendation: Don’t shop here.

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Oh Polly Scam artist

USmy daughter ordered a dress for her birthday and it has been lost in delivery. tracking information says that the post office received the package. the post office says that there was nothing in that package they don't have anything to deliver to my daughter. and now apparently in order to get refunded for something that you never received you had to buy purchase protection. to me that sounds like a scam pay extra money and we'll guarantee that you actually get the item you ordered? shoddy customer service my daughter spent her hard-earned money as a 19 year old to get a dress to wear for her birthday which is long past and never received the dress. will never order another thing from oh polly again.

Recommendation: Zero recommendations

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Oh Polly Worst experience

I ordered 5 items of clothing from Oh Polly, totaling $400. I added express shipping as well. When delivered, I received 3 items from oh Polly, none of which were any of the 5 items i initially ordered. They asked for me to send the mistaken items back , but on the return page, there was no selection to return the items that were sent to me by mistake. All i asked was to still expedite my initial order as i ended up sending back the items that were sent by mistake. They said they could not refund my money although they can see that i sent back the items that were sent by mistake. I asked multiple times that i would rather receive my initial items then a refund. They refused to do so and had the nerve to tell me that i can replace my order even though i have yet to be refunded for my initial order. There is no phone number to make this process easy. It’s all via email that appears to be automated. Since i spent money to expedite my order, i would have thought they would just still send my initial order.

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Worst experience

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Oh Polly Complaints 12

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3:45 am EDT
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Oh Polly Oh Polly Review: Cute Dresses, Frustrating Shipping and Customer Service

So, I ordered a dress from Oh Polly and was eagerly waiting for it to arrive. However, after a few days, I realized that the tracking information didn't include an estimated ship date. I was a bit confused and decided to email their customer service team to inquire about it. Unfortunately, I didn't receive any updates for a while, and the tracking information remained the same. It was frustrating not knowing whether my dress had even moved or not.

After a few more days of waiting, I finally received a response from their customer service team. Apparently, all orders were delayed, and there was no estimated time of arrival. I was disappointed to hear this news, as I had an event coming up soon, and I needed the dress for it. I decided to buy another dress from a different store, just to be safe.

One thing that I found frustrating was that every time I emailed their customer service team, I would talk to someone new. It was hard to keep track of who I was talking to and what they had told me. Additionally, their responses were always the same - "Tracking says this, sorry about that." I wish they could have provided more information or offered some sort of solution.

Overall, I think Oh Polly has some cute dresses, but their shipping and customer service could use some improvement. If you're in a rush to get a dress, I would recommend looking elsewhere. However, if you have some time to spare, you might be able to find a good deal on one of their dresses secondhand.

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10:06 pm EDT
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Oh Polly Unfair Treatment by Oh Polly: A Review of Their Customer Service and Pricing Glitch

So, I recently bought the Sunset Lover Cross Strap Dress from Oh Polly's website. It was priced at a sweet deal of ?0.00, and my friend also snagged one for herself. However, it turns out that there was a glitch on their end, and they weren't supposed to offer the dress at that price. But, some orders were shipped out anyways, including mine.

But, when I reached out to Oh Polly's customer service to inquire about my order, they cancelled it and refused to refund me. I also had purchased two other dresses, each priced at $18, and they refused to send those to me as well. I mean, come on, at least refund me for the items that you cancelled!

Their customer service team was a complete mess. They couldn't even spell "does" correctly, and their preset messages were filled with grammar errors. It was frustrating to deal with them, and I felt like they weren't even trying to help me out.

As a new customer, this experience was completely unfair. I either want a full refund or to receive my items. I'm planning on disputing the charges with my credit card company, and I definitely won't be shopping with Oh Polly again.

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12:40 pm EDT
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Oh Polly Oh Polly Review: Faulty Dress, Poor Customer Service & No Refund

So listen up folks, I have an unfortunate story to share with you all today. Recently, my girlfriend and I ordered the same dress from Oh Polly, which we were both super excited about. However, when she tried it on, it tore immediately, and not because she was 'too big for it'. It turns out that the dress was poorly made and the fabric was way too delicate. It was truly heartbreaking to see that beautiful dress get ruined after just one wear.

So, I decided to order the same dress but in a size up, hoping that it would solve the problem. But unfortunately, the dress I received had the exact same issue. It tore so easily that it was practically impossible to even wear it out of the house. It was extremely disappointing, to say the least.

When I contacted Oh Polly about it, they refused to provide a refund for the faulty item. Instead, they offered a mere 20% credit, which I found to be quite unfair. I mean, why should I pay for something that was clearly not made properly? It just didn't make any sense.

To make matters worse, we went back and forth with Oh Polly for three whole weeks without any resolution. It was such a waste of time and energy, and I wouldn't wish this kind of experience on anyone.

All in all, I would advise against shopping on Oh Polly's website. Their customer service is subpar and their products are unreliable. It's really disappointing to see that a company like this doesn't care about their customers' satisfaction. So, take my advice and steer clear of this site.

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Is Oh Polly Legit?

Oh Polly earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Oh Polly to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Oh Polly is known for their high standards and safety. If you're thinking about dealing with Oh Polly, it's wise to check how they handle complaints.

Ohpolly.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ohpolly.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Ohpolly.com you are considering visiting, which is associated with Oh Polly, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Oh Polly have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Oh Polly website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Ohpolly.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Oh Polly has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 12 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
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Oh Polly Oh Polly's Website Review: Disappointing Experience with Missing Items and Incorrect Refund

I gotta say, I ordered three things off Oh Polly's website and when I got my package, there was only ONE thing in it! I was pretty cheesed off because I paid for all three items. Ain't no one tell me they were out of stock or anything. The slip only had the one item on it too. So I sent them an email with their form thing and finally they got back to me. They said they messed up and two of my three things were out of stock. I was like, okay, whatever, just give me my money back. But they tried to short-change me! The refund they gave me was waaaaaay less than what I was supposed to get. I had to contact them AGAIN and make a big stink about it before they finally gave me the right amount. Honestly, I'm not gonna shop there again and I'm gonna be sending that one thing I did get back. It's just not worth the hassle, you know?

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Oh Polly Buyer Beware: Don't Risk it with Oh Polly's Returns Policy

Gotta say, I was on the fence about Oh Polly since I saw a lot of peeps ragging on 'em, but I decided to bite the bullet and order some stuff anyways. It *iscute, after all! Anyways, I ordered some leggings and sports bras, but they were way too roomy. I sent it all back - multiple items, mind you - but I didn't hear anything back from Oh Polly. They said it would take 10-15 biz days to sort out, but I was getting a *littleantsy. So, I reached out to their customer service to see what the haps was, and all they said was to wait it out. Geez, wouldn't it be nice to get an update or somethin'? I didn't have a receipt from the post office, which made it tough to get some answers from Oh Polly's customer service peeps. I'm crossing my fingers for a refund, but honestly, I wouldn't be surprised if it falls through at this point. Long story short: don't take your chances with Oh Polly if you're planning on sending anything back. Better safer than sorry, ya know?

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Oh Polly Oh Polly Review: Disappointed with Sizing and Customer Service

So, I recently tried Oh Polly for my bday outfit and gotta say I was pretty bummed with the sizing. Now, I know I'm not the smallest girl out there, but come on! I ordered my correct size which is a solid 8, but holy smokes it was wayyyy too small. I was really disappointed because I was excited about their clothes, but they seemed to be made only for petite women. Ya know what I mean? So, without really analyzing the situation, I returned the items (which I still don't have my refund for by the way) and gave them a second chance. I re-ordered everything in a larger size. A whole 12, that's like 4 sizes bigger than I normally wear. I mean, I figured if it was too big, I could just get it custom-fitted, but nope. They just had to go and disappoint me again. Still too small!

Now, let me tell you I have a trip planned to Vegas tomorrow and I simply don't have the time for this hassle and disappointment. It's really sad to know they are associated with PLT/Boohoo, which by the way, I love both those sites. But Oh Polly just doesn't cut it for me. I'm extremely unsatisfied and they won't be getting my business anytime soon.

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Oh Polly Disappointing Customer Service Experience with Oh Polly: Order Return Delay and Endless Questioning

I sent back an item to Oh Polly (ohpolly.com) a month ago because it just didn’t fit me right. I had to reach out to them via email to let them know about my return. Unfortunately, it took DAYS for them to get back to me. When they did, it was really frustrating because they just kept asking me the same questions that I’ve already answered. I gave them the details that they need, including the order number, name of item, and postage information. To make sure that they understand my concern, I also included pictures of the item. However, despite all of this, the refund is still not processed, and I have not received my money back. The worst part is that Oh Polly continued to send me questions that I’ve already answered. As a result, their customer service completely failed me. I highly suggest that you don’t order items from this website if you’re planning to return so that you won’t experience the same headache that I had.

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Oh Polly Oh Polly Dress Review: Sizing & Fit Issues for Women with Curves

This time around, I wanted to buy a dress from Oh Polly. Now, normally I wear UK 4-6 and US 0-2, so I wasn't expecting any issues with sizing. However, upon receiving and trying on my UK 6 dress, I quickly realized that there was a major problem with the fit. Ladies, let me tell you - the dress was so small that it felt like it was made for a pre-teen.

I'm not going to lie, I was pretty disappointed. I mean, I've worn Oh Polly dresses in the past and they were perfect. So what happened this time? I have a sneaky suspicion that the sample sizes may need some rethinking. Surely they must realize that a UK 6 dress that's actually a US size 0 just isn't going to work for the majority of adult women out there. I feel like the designs should be resized to reflect true women's proportions - because let's face it: most of us have curves.

Speaking of curves, I have a bit of a problem when it comes to my chest area. If you know what I mean, you know what I mean. So, when I got the dress, I was hopeful that the cups would be able to accommodate my lady lumps. Unfortunately, that was hardly the case. My poor boobs were spilling out of the cups like no tomorrow. And don't even get me started on the hip area, that was so tight it could barely contain anything.

Now, I'm not saying that Oh Polly dresses are terrible. They have some amazing designs that are perfect for a night out or even a special occasion. But, if you're ordering online like I did, I think it's best to be careful with sizing. And who knows? Maybe someday Oh Polly will realize that most women aren't children-sized adults with no curves!

Oh, and for those who are curious, I'm 5'6" and 112 lbs with an athletic build.

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Oh Polly Oh Polly Review: SCAMMED Out of $700 & Terrible Customer Service

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Man, let me tell you about Oh Polly. They straight up scammed me of $700, man. I mean, first of all, their app glitches like crazy. And then their customer service? Don't even get me started, dude. They ain't worth a damn. All they do is ignore you and send a bunch of automated messages. Like, come on now, I got real issues over here. And I gotta wait days and days for a reply? That's just ridiculous.

And it's been a whole week and my issue still ain't resolved. Can you believe that? Honestly, I ain't surprised. Oh Polly is shady as hell. They even deleted their reviews on Facebook, man. They know they ain't got nothin' to offer, so they try to hide their true rating of 1.8 stars. Don't let those fake positive reviews fool you, either. I swear they got some bot flooding them sites every time somebody leaves a bad review.

But you wanna know the real deal? Just go search for the Oh Polly Facebook page on your mobile phone browser. You'll see the true colors of these scammers. Ain't no hiding from that, dude.

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Oh Polly Mixed Feelings about Oh Polly's Sandcastle Bikini Set - Review by Alana Arbucci

Hey guys, Alana here! I wanted to share my thoughts on my recent purchase from Oh Polly. I decided to go with the "Sandcastle Ruched Cropped T-Shirt Bikini Top in Cream" and the "Sandcastle Strappy High Rise Thong Bikini Bottoms in Cream." At first glance, this bikini set definitely caught my attention and I was excited to give it a try.

After trying it on, I have mixed feelings about this set. While the top is super cute and could definitely double as a shirt, the bottoms were a different story. I have to admit, I was a little disappointed with the amount of material provided in the bottoms. There was barely enough to cover anything and my behind was basically exposed. I felt quite uncomfortable wearing them and on top of that, I was sweating quite a bit in the top.

Recently, I made a video review featuring 7 different bikinis from 7 different online stores on my channel, Alana Arbucci. Out of all the swimsuits I tried, this one was definitely one of my least favorites. It may be cute for taking Instagram photos, but I would say that it's just not worth the money, especially if you're planning to wear it for practical use.

Overall, I would say that if you're looking for a cute top that could work as a shirt, go for it! However, if you're hoping to use this set as a practical bikini, I would say that it's probably best to pass on this one.

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Oh Polly Oh Polly Review: Great Clothes, But Shipping and Return Policy Needs Improvement

Hey guys, I just wanted to give my honest review about Oh Polly. Let me start by saying that their clothing and shoe selection is off the hook! I mean, seriously, they have some amazing, awesome pieces that I can't find anywhere else. However, I have to admit that I was really disappointed with their shipping and return policy.

I live in Greece and the last time I ordered from them, it took a whopping 1.5 months for me to finally receive my package. That's a really long time to wait for anything, let alone some new clothes! And to make matters worse, when I finally got my package (which was order number OHP7790GB***001, by the way), it just didn't look as good on me as I had hoped. So, I decided to return it.

But here's where things got really frustrating. In order to return my order, I had to pay for the postage myself. And after contacting several different transport companies, I was told that it would cost me anywhere from 50 to 80 euro to send it back. Ugh! That means I basically have to pay twice for something that didn't even work out for me.

All in all, I think that Oh Polly is an amazing site with some really innovative clothing options. But if they want to keep their customers happy, they really need to pay more attention to their shipping and return policies. It's just really disappointing to spend that much money on something and then have to jump through all these hoops just to return it. I hope they take this feedback to heart and make some changes, because I would love to keep shopping there if they do.

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Oh Polly Unfortunate Sizing and Customer Service: My Honest Review of Oh Polly's Clothing

Oh Polly is a brand that I have been a fan of for quite some time now. I love their dresses and a lot of their clothing items, but I have to say, I am pretty disappointed in their sizing and overall fit. I have always been a size 6/8, but when I buy dresses from Oh Polly, they are always so tight and uncomfortable. I have no idea why their sizing is so inaccurate, but it's very frustrating. I recently bought a dress in a size 8 to be on the safe side, but it was still too tight. That's why I had to buy two dresses in different sizes. It's a real hit and miss situation with Oh Polly.

Another thing that really annoys me about Oh Polly is that their clothes have no stretch at all. It's like they are made for mannequins instead of real-life women. I find this is particularly true with their dresses. They might look pretty, but they are so uncomfortable to wear.

The zippers on their clothes are also a nightmare. I cannot count how many times I have struggled to zip up the dresses I have bought from Oh Polly. They use these tiny little zippers that are so cheap and hard to fasten. I just don't understand why they can't use something more substantial.

And don't even get me started on their customer service. I had a dress that fit me perfectly, but the strap broke after I wore it just once. I contacted Oh Polly about it, but they wouldn't refund me because I had worn the dress. I mean, come on! I had only worn it for a couple of hours, and the strap completely came off. It's not like I had had the garment for weeks or anything. I found it really unfair and frustrating.

Overall, I think the clothes at Oh Polly are highly overrated for what they are. Yes, they look pretty, but they are so expensive, and the customer service is terrible. Plus, the fit is just not good. Especially if you have boobs bigger than a B cup! I've learned my lesson when it comes to buying clothes from Oh Polly and I think others should be cautious too.

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Shame on you oh polly
Mayo, IE
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Jul 22, 2023 11:57 am EDT
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My daughter ordered a dress for her 18th birthday party 5 days ago, for Friday 14 July, the dress has not moved from UK in 3 days , no dress to wear tonight, really upset. Shame on you oh polly

Overview of Oh Polly complaint handling

Oh Polly reviews first appeared on Complaints Board on May 15, 2023. The latest review Genuinely been robbed was posted on Oct 4, 2023. Oh Polly has an average consumer rating of 1 stars from 15 reviews. Oh Polly has resolved 0 complaints.
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  1. Oh Polly Contacts

  2. Oh Polly phone numbers
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    +46 8 101 214 16
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Oh Polly Category
Oh Polly is ranked 24 among 160 companies in the Women's Clothing category

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